Use this guide to find the right next step for Travis Medical Centre in New Brighton, Christchurch: phone number, opening hours, MyIndici booking, repeat prescriptions, fees, enrolment, Practice Plus, 24 Hour Surgery, map and what to prepare before calling or visiting.
This is an independent medical-centre guide, not the official clinic website. It does not diagnose symptoms, recommend treatment or promise appointment availability. Confirm fees, enrolment, prescription rules and urgent-care instructions directly with the clinic.
Emergency warning: In New Zealand, call 111 for life-threatening symptoms or ambulance, police or fire emergency help. For free non-emergency health advice when you are worried or unsure, call Healthline 0800 611 116.
What should you do first for Travis Medical Centre?
Most users searching for a GP clinic want a next step, not a long brochure. Use this route first so you do not waste time on the wrong option.
Call 111. Do not wait for email, MyIndici, online booking, a call back or routine opening hours.
Phone (03) 388 9686. Explain timing, severity and whether symptoms are worsening.
Use Healthline, Practice Plus for suitable virtual GP care, or Pegasus 24 Hour Surgery for urgent face-to-face care.
Use MyIndici if registered and suitable, or phone reception. Repeat prescriptions need planning and GP/NP discretion.
Travis Medical Centre quick answer for Christchurch patients
Travis Medical Centre is a general practice at 225 Travis Road, New Brighton, Christchurch 8083. The listed phone number is (03) 388 9686, email is reception@travismedical.co.nz, and Healthlink EDI is listed by Healthpoint as bowhilmg.
Healthpoint lists the practice as open Monday to Friday, 8:00am–5:00pm. The official contact page also lists the clinic address, phone number and email. For same-day concerns, phone rather than relying on email or routine portal use.
Travis Medical Centre has transitioned to MyIndici for patient services. Public information says patients should register on MyIndici to access medical records, appointments and other services. For repeat prescriptions, the clinic says routine prescription requests can take 3 working days and are at the discretion of the GP or nurse practitioner.
Tools to choose the right contact route before calling
These tools do not diagnose illness, suggest treatment or decide whether you need medicine. They only help route you toward 111, Healthline, Travis Medical Centre, MyIndici, Practice Plus, 24 Hour Surgery or routine preparation.
Tool 1: GP next-step finder
Choose your situation and timing. The result gives contact-route guidance only.
Your route will appear here
Select both fields. The tool will show practical contact-route guidance, not medical advice.
- Emergency symptoms should go to 111.
- Same-day concerns are usually better handled by phone.
- MyIndici is useful for suitable registered routine tasks.
Tool 2: repeat prescription readiness checker
Use this before requesting repeat medication.
Prescription guidance will appear here
The official fees page says repeat prescriptions are available only at the doctor’s discretion for stable medical conditions previously prescribed by Travis Medical and that a consultation is needed at least every six months for medication review.
Tool 3: appointment preparation builder
Pick the appointment type and build a safe checklist.
Your appointment checklist will appear here
This helps prevent wrong bookings, missing documents, short appointment problems or repeat-prescription delays.
Opening hours, phone, email and contact details
Travis Medical Centre’s official contact page lists the practice at 225 Travis Road, New Brighton 8083, Christchurch, Canterbury, telephone (03) 388 9686, and email reception@travismedical.co.nz. Healthpoint lists the same address and phone number.
Healthpoint lists the practice as open Monday to Friday, 8:00am–5:00pm. Public holidays are listed as closed. Confirm directly before travelling around public holidays, holiday periods or near closing time.
How to book the right Travis Medical Centre appointment
Travis Medical Centre’s public website includes a direct booking link to MyIndici and says the older portal is no longer available. It asks patients to register on the MyIndici portal to access medical records, appointments and other services.
Booking the right appointment type matters. The fees page says standard consultations are 15 minutes and that longer consultations or additional services may incur extra charges. If you have more than one issue, a complex medicine review, paperwork, mental health support, procedure questions or a new-patient first visit, phone and ask whether more time is needed.
Check urgency first
Call 111 for emergency symptoms. Phone the clinic for same-day symptoms during opening hours. Use Healthline, Practice Plus or 24 Hour Surgery when the clinic is closed and the situation is not a 111 emergency.
Use MyIndici for suitable routine tasks
Use MyIndici for suitable registered patient tasks such as booking appointments, repeat prescriptions and viewing information. Phone if the issue is urgent, complex or unclear.
Ask if a longer appointment is needed
Standard consultations are short. If you have multiple concerns, forms, complex medicine questions or a detailed health review, ask reception whether extra time is needed.
Prepare before attending
Bring medicines, allergy details, Community Services Card if relevant, recent hospital letters, test information, forms, and the main question you need answered first.
Cancel early if you cannot attend
The terms of operation say missed appointments can incur a fee and appointments must be cancelled at least two hours before the appointment time to avoid a charge.
MyIndici, online appointments, repeat prescriptions and results
Travis Medical Centre’s booking page says the previous patient portal is no longer available and that the practice is transitioning to MyIndici for all patient services. The page asks patients to register on MyIndici to access medical records, appointments and other services.
The terms of operation say MyIndici access includes ordering repeat prescriptions, viewing test results, booking appointments and viewing notes. The patient-portal guidance also explains that routine repeat prescriptions should be ordered through the designated prescription section of the portal.
Good MyIndici uses
- Routine appointment booking for registered patients.
- Repeat prescription requests when clinically appropriate.
- Viewing test results after the clinician signs them off.
- Viewing upcoming appointments and selected health information.
- Accessing notes where available through the patient app.
Phone instead when
- You have urgent, same-day or worsening symptoms.
- Your medicine changed or caused new symptoms.
- You are not sure whether a result needs action.
- You are not registered for MyIndici.
- You have several issues and may need a longer appointment.
Repeat prescriptions, medication review and result follow-up
Travis Medical Centre’s fees page says repeat prescriptions are only available at the doctor’s discretion for stable medical conditions where medication has previously been prescribed by Travis Medical. It also says a consultation with the doctor is needed at least every six months to allow medication review.
The patient portal guidance says routine prescription requests should be made through the designated prescription section of the portal, and patients should allow 3 working days for the GP or nurse practitioner to complete the request. Usual charges apply.
Repeat request may suit
- Stable medicine previously prescribed by Travis Medical.
- Routine prescription request made early enough for 3 working days.
- Patient is registered on MyIndici and uses the prescription section.
- Medication has been reviewed within the required timeframe.
Phone or book instead when
- Your medicine changed, stopped working or caused side effects.
- You have not had the required medication review.
- You are not known to the practice.
- You need urgent supply and cannot wait for normal processing.
- You are unsure whether a repeat is clinically appropriate.
Test results note
The patient portal guidance says results can be viewed once the clinician has signed them off. It also explains that some sensitive results may not be loaded before the GP or nurse practitioner talks to you. If symptoms are worsening or you do not understand a result, phone rather than waiting.
Travis Medical Centre fees patients usually search for first
Fees can change, and your final cost may depend on age, enrolment, Community Services Card status, casual status, ACC status, materials, appointment length, nursing service, prescription timing or additional services. Confirm directly before booking or paying.
The official fees page says Travis Medical Centre is contracted to Pegasus Health and that its listed fees are for patients enrolled with the practice as Pegasus Health members. The page also says payment is required at the time of service and that longer consultations or additional services may incur extra charges.
Other cost rules to remember
- Minor surgery missed appointment fee is listed as $75.
- Home visit DNA is listed as $50 in terms of operation.
- Accounts unpaid at the end of the month can have a $5 administration fee.
- Payment is required at the time of consultation or service.
- Non-payment may affect future consultations or prescriptions until payment is made.
Avoid cost surprises
- Ask whether your visit is enrolled, casual, CSC or ACC-priced.
- Ask whether a longer consultation is needed.
- Ask whether nurse services, materials or additional services cost extra.
- Cancel at least two hours before if you cannot attend.
- Request repeat prescriptions early enough for 3 working days.
Enrolment, local-area rules and first-visit preparation
Travis Medical Centre’s enrolment page says it is currently enrolling patients who live locally to the practice and are not currently enrolled with another general practice within a 10km radius of Travis Medical Centre. Healthpoint also describes enrolment as restricted and says the practice accepts some new patients with restrictions.
The enrolment page says new patients need to complete an enrolment form with photographic ID, such as a passport or driver licence, and sign and return the terms of operation. It also says all new patients over 18 need to be seen by the nursing team before seeing their enrolled GP, with a 30-minute consultation listed at $30.
Before trying to enrol
- Check whether you live locally to Travis Medical Centre.
- Check whether you are already enrolled with another practice within 10km.
- Prepare photographic ID such as passport or driver licence.
- Prepare the enrolment form and terms of operation.
- Ask whether enrolment has any current delay before acceptance.
First adult appointment rules
- New patients over 18 need a nurse appointment before GP or nurse practitioner appointments.
- The nurse appointment is listed as 30 minutes and $30.
- Official pages mention processing time before being seen; confirm current timeframe directly.
- Patients over 16 or 18 may be set up as their own account holder depending on the practice rule applied.
After-hours care, Practice Plus and Pegasus 24 Hour Surgery
Travis Medical Centre’s out-of-hours page says that if the medical centre is closed and the problem can wait, patients can book an appointment online through the website. If patients are not sure what to do, the page suggests calling Healthline on 0800 611 116.
The same page says that if you need to see a doctor today and it is not a medical emergency, you can use Practice Plus for a virtual doctor appointment. It also lists the 24 Hour Surgery at 401 Madras Street, open 24 hours a day every day, as a sit-and-wait service with phone 03 365 7777. For medical emergencies, it says to dial 111 for an ambulance or attend the Emergency Department at Christchurch public hospital if you can safely get there.
Call 111 immediately for emergencies
Use 111 for severe breathing difficulty, chest pain, collapse, stroke signs, major injury, severe allergic reaction, severe bleeding or any situation that feels life-threatening.
Call Healthline when worried or unsure
Use Healthline on 0800 611 116 for free non-emergency health advice, especially after hours, when you cannot access a GP or when you need advice about medicine.
Practice Plus for virtual GP care
May suit after-hours situations where a virtual GP appointment is clinically appropriate and it is not an emergency. Check fees, eligibility and availability before booking.
24 Hour Surgery for urgent face-to-face care
Use for urgent physical assessment when needed and it is not a 111 emergency. The Travis out-of-hours page lists 401 Madras Street and phone 03 365 7777.
GP services and patient support at Travis Medical Centre
Travis Medical Centre’s public information lists family medicine, lifestyle and wellbeing support, social services, Health Improvement Practitioner support and health coaching. The booking page says there is no charge to see the social worker, Health Improvement Practitioner or Health Coach. Healthpoint also lists service areas such as cervical screening, immunisation, health screening, long-acting reversible contraception and general practice care.
Do not assume every service can be booked online or completed in one standard appointment. Some services may need a GP, nurse, nurse practitioner, health coach, HIP, social worker, procedure time, materials, preparation, referral, separate fee or follow-up.
Family medicine
Use routine GP or nurse practitioner appointments for general health care, follow-up, medicine review and family health needs.
Health coach and HIP support
The clinic lists wellbeing, nutrition, exercise and mental health support. Call reception or book online where suitable.
Social worker support
The clinic lists a social worker and says there is no charge to see this support person. Confirm booking availability with reception.
Cervical screening and LARC
Ask what clinician, appointment length, eligibility and fee applies before booking screening or contraception care.
Immunisation and child health
Bring vaccine records and ask whether GP, nurse or nurse practitioner appointment is appropriate.
Test results and portal
Results may appear after clinician sign-off. Phone if symptoms worsen or you do not understand the result.
Travis Medical Centre vs physio, pharmacy, portal, Practice Plus and 24 Hour Surgery
A major reason medical pages bounce is entity confusion. Travis Medical Centre is a GP practice at 225 Travis Road in New Brighton, Christchurch. It is not automatically the same as every provider at the site, and it is not an emergency department.
A separate Habit Health listing refers to physiotherapy at Travis Medical Centre with its own contact details and opening hours. If your need is physiotherapy, pharmacy, lab, virtual GP after-hours care or urgent face-to-face care, the correct contact route may be different from Travis Medical Centre reception.
GP appointment
Use Travis Medical Centre phone or MyIndici if registered and the task is suitable.
Patient portal
Use MyIndici, not older portal names, for current online patient services.
Physio at the site
Physio services may have separate Habit Health contact details and hours.
Virtual after-hours GP
Practice Plus may help when virtual GP care is appropriate and it is not an emergency.
Urgent face-to-face care
24 Hour Surgery at 401 Madras Street is listed by Travis for urgent after-hours face-to-face care.
Emergency still means 111
Do not use email, MyIndici, pharmacy, physio or routine GP booking for emergency symptoms.
Map, address and visiting preparation
Travis Medical Centre is listed at 225 Travis Road, New Brighton, Christchurch 8083. Use the map before travelling, especially if you are unfamiliar with New Brighton, Burwood, Parklands or the eastern Christchurch area, arriving near closing time, or helping a child or older family member.
Patient checklist before you call, book or attend
A short preparation step can save a wasted appointment or repeat phone call. This is especially useful if you are enrolling, requesting repeat prescriptions, booking through MyIndici, asking about results, or choosing between GP, Practice Plus and 24 Hour Surgery.
Before calling
- Write the main reason in one sentence.
- Note when symptoms started and whether they are worsening.
- Have medicine names, allergies and key conditions ready.
- Know whether you need GP, nurse, nurse practitioner, repeat prescription, result follow-up, enrolment or wellbeing support.
- Have your NHI number ready if available.
Before visiting
- Confirm appointment time and whether extra time is needed.
- Bring Community Services Card if relevant.
- Bring medicine list, hospital letters, forms and recent result details.
- Ask before travelling if you are arriving near closing time or a public holiday period.
- Use 111, Healthline or urgent care if the situation worsens before the appointment.
Nearby Christchurch medical centre guides
If Travis Medical Centre is not the clinic you meant, or if you are comparing Christchurch GP, after-hours and patient-portal routes, these related guides may help you choose the correct clinic page before calling.
Redcliffs Medical Centre
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Open guideShirley Medical Centre
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Open guideRiccarton Clinic and After Hours Medical Centre
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Open guideMoorhouse Medical Centre
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Open guidePapanui Medical Centre
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Open guideMedical Centre Near Me
Use the wider guide if you are unsure which GP, after-hours provider or clinic route fits your location.
Find nearby clinicsOptional video guide for this page
Add a video only if you have a real, useful video. Do not publish a broken YouTube placeholder. Best video angle: “How to choose between Travis Medical Centre, MyIndici, Healthline, Practice Plus, 24 Hour Surgery and 111.”
Suggested script: “If you need Travis Medical Centre, first check urgency. Call 111 for emergencies. Phone (03) 388 9686 for same-day concerns and appointment questions during opening hours. Use MyIndici for suitable routine tasks if you are registered. Repeat prescriptions can take 3 working days and are at the discretion of the GP or nurse practitioner. After hours, Healthline can give non-emergency advice, Practice Plus may support suitable virtual GP care, and 24 Hour Surgery provides urgent face-to-face care. This is an independent guide, so confirm final details directly with the clinic.”
Travis Medical Centre frequently asked questions
What is Travis Medical Centre’s phone number?
The listed phone number is (03) 388 9686. Use it for appointments, same-day concerns, fees, enrolment, repeat prescription questions and general clinic routing.
Where is Travis Medical Centre located?
Travis Medical Centre is listed at 225 Travis Road, New Brighton, Christchurch 8083, New Zealand.
What are Travis Medical Centre opening hours?
Healthpoint lists Travis Medical Centre as open Monday to Friday, 8:00am–5:00pm. Confirm directly before travelling around public holidays, holiday periods or near closing time.
Does Travis Medical Centre use MyIndici?
Yes. The official booking page says the previous patient portal is no longer available and Travis Medical Centre is transitioning to MyIndici for all patient services.
How do I book an appointment?
Use MyIndici if you are registered and the request is suitable, or phone (03) 388 9686. Phone for same-day, urgent, complex or unclear needs.
How long do repeat prescriptions take?
The patient portal guidance says routine repeat prescriptions should be ordered through the designated prescription section of the portal and patients should allow 3 working days for the GP or nurse practitioner to complete the request.
What are Travis Medical Centre fees?
The official fees page lists enrolled under-14 consultations as free, 14–17 consultations at $44 or $13.50 with Community Services Card, and 18+ consultations at $62 or $20 with Community Services Card. Repeat prescription fees are listed separately. Confirm directly before booking.
Is Travis Medical Centre enrolling new patients?
The official enrolment page says Travis Medical Centre is currently enrolling patients who live locally and are not already enrolled with another general practice within a 10km radius. Healthpoint describes enrolment as restricted. Confirm directly before preparing forms or assuming enrolment is available.
What after-hours care does Travis Medical Centre list?
The official out-of-hours page lists Healthline for advice, Practice Plus for suitable virtual doctor appointments, and 24 Hour Surgery at 401 Madras Street for urgent face-to-face care. Call 111 for emergencies.
Is this the official Travis Medical Centre website?
No. This is an independent patient guide. For appointments, fees, clinical advice, prescriptions, enrolment and urgent instructions, use the official clinic website or phone the practice directly.
Sources, accuracy note and independent-guide disclaimer
This page summarises public information from Travis Medical Centre’s official website, Healthpoint, Practice Plus, Pegasus 24 Hour Surgery, Healthline and official New Zealand emergency guidance. Clinic details can change. Always confirm appointment availability, fees, enrolment, repeat prescription rules, opening hours and urgent-care guidance directly with the clinic.
Independent guide: Medical Centre NZ is not Travis Medical Centre. This page does not provide medical advice, diagnosis or treatment. It is a practical directory-style guide to help patients find the right official contact route.
- Official Travis Medical Centre website
- Official contact page
- Official booking and MyIndici page
- Official fees page
- Official enrolment page
- Official out-of-hours page
- Official patient portal guidance
- Healthpoint listing for Travis Medical Centre
- Practice Plus virtual GP appointments
- Healthline — Health New Zealand
- 111 emergency service — New Zealand Government
Last reviewed: 1 June 2026. Recheck before future edits, especially fees, enrolment restrictions, public holidays, MyIndici details, repeat prescription timing and after-hours options.
Final recommendation
For routine GP care, phone Travis Medical Centre on (03) 388 9686 or use MyIndici if you are registered and the request is suitable. For repeat prescriptions, use the designated prescription section of the portal and allow 3 working days. For after-hours non-emergency advice, call Healthline or check Practice Plus if virtual care is suitable. For urgent face-to-face care, check Pegasus 24 Hour Surgery. For emergency symptoms in New Zealand, call 111 immediately.