Walk In or Book? Choose the Right Route
Riccarton Clinic combines weekday general practice with walk-in urgent care open every day. Use this guide to choose the correct service, understand the likely fee and avoid an unnecessary trip.
Routine GP appointments are for enrolled patients. Urgent illness and injury can be assessed without an appointment from 8am–8pm, including weekends and public holidays.
Call 111 for severe breathing difficulty, persistent severe chest pain, loss of consciousness, uncontrolled bleeding, a seizure that will not stop or major trauma.
Quick Answer
Riccarton Clinic is at 4 Yaldhurst Road, Upper Riccarton, Christchurch 8041. It operates two different services from the same site.
- Walk-in urgent care: 8am–8pm every day, including public holidays.
- General practice: enrolled-patient appointments Monday–Friday, 9am–5pm.
- Phone: 03 343 3661.
- Urgent-care booking: no appointment required.
- After 8pm: use Healthline, Bettr or the 24 Hour Surgery according to urgency.
I Want To…
Choose the task closest to what you need.
Riccarton Clinic Address, Phone and Opening Hours
The current official address is 4 Yaldhurst Road. Some older documents and directories may show 4–6 or 6 Yaldhurst Road.
- Main phone
- 03 343 3661
- Street address
- 4 Yaldhurst Road, Upper Riccarton, Christchurch 8041
- Urgent care
- Monday–Sunday, 8am–8pm, including public holidays and Christmas Day
- General practice
- Monday–Friday, 9am–5pm for enrolled-patient appointments
- Weekend GP bookings
- No routine general-practice appointments
- Urgent-care booking
- Walk in; no appointment required
- Healthlink EDI
- ricclini
Routine GP, Urgent Care or Emergency Department?
Start with the level of care needed rather than the day or time alone.
Routine general practice
Use for planned reviews, long-term conditions, screening, referrals, regular medicines and non-urgent follow-up. Enrolment and an appointment are required.
Walk-in urgent care
Use for an accident, injury or illness that needs prompt primary-care assessment but is not immediately life-threatening.
Emergency care
Use for severe breathing difficulty, major trauma, collapse, severe chest pain, uncontrolled bleeding or another critical emergency.
How Walk-In Urgent Care Works
Riccarton Clinic is an accredited urgent-care clinic. Enrolled patients, casual patients and visitors can attend without an appointment during urgent-care hours.
Walk in
Go to 4 Yaldhurst Road between 8am and 8pm. Phone first when you need access or fee clarification.
Check in
Give reception your identity, contact details, normal GP, CSC and funding information.
Clinical triage
Staff assess urgency. A patient who is more unwell may be seen before someone who arrived earlier.
Treatment or referral
You may receive treatment onsite, observation, testing, fracture care or referral to hospital.
Bring when available
- Photo identification.
- Passport or visa if funding eligibility may need proof.
- Community Services Card.
- Current medicine list.
- Usual GP or medical-centre details.
- Information about how and when an injury occurred.
Ask before treatment
- What is the likely consultation fee?
- Will ACC reduce the cost?
- Are tests, X-rays or supplies charged separately?
- Is payment required before treatment?
- Where should follow-up occur?
- Will notes be sent to my usual GP?
What urgent care can assess
Accidents and injuries
Cuts, wounds, sprains, minor burns, suspected simple fractures and other suitable injuries.
Urgent illness
Acute health problems needing prompt assessment that are not immediately life-threatening.
Tests and observation
Selected diagnostic tests, monitoring and short-term observation when clinically appropriate.
Simple fracture care
Assessment, casts, splints, moon boots, crutches and continuing fracture follow-up.
Hospital referral
Stabilisation and referral when emergency-department or hospital-level care is needed.
ACC injury claims
The clinic can complete an ACC claim, but a patient co-payment can still apply.
X-Ray, Fracture Care and Separate Charges
X-ray services in the building are provided by Pacific Radiology, not directly by Riccarton Clinic. This distinction affects referrals, waiting time and payment.
How onsite X-ray works
- X-ray is available from 8am–8pm every day.
- An authorised practitioner must refer you.
- No X-ray appointment is normally required, but there may be a wait.
- Allow at least 20 minutes for imaging and processing.
- Pacific Radiology takes its own payment.
ACC payment warning
- An injury consultation can generate one Riccarton Clinic ACC co-payment.
- The X-ray can generate a separate Pacific Radiology co-payment.
- Ask both providers about the amount before proceeding.
- ACC acceptance is not guaranteed solely because an injury occurred.
Fracture treatment after the X-ray
Most simple fractures can be treated during the initial visit. The clinic lists plaster and fibreglass casts, splints and moon boots. When ACC covers the injury, some orthopaedic equipment may have no additional charge, but eligibility must be confirmed.
Crutches can be supplied without a hire charge for ACC treatment, although the official fee sheet lists a refundable $60 bond. Ongoing fracture care may involve GP, urgent-care, musculoskeletal or orthopaedic follow-up.
Riccarton Clinic Fees: Enrolled, Casual and After-Hours
The latest official fee PDF found during this audit applies from 24 September 2025. Verify the amount before treatment because fees and eligibility can change.
Enrolled-patient medical consultation fees
| Patient | Weekday 8am–5pm | After 5pm, weekend or public holiday |
|---|---|---|
| Under 14 | Free | Free |
| Age 14–17 with CSC | $13.50 | $74 |
| Age 14–17 without CSC | $61 | $92 |
| Age 18+ with CSC | $20 | $87 |
| Age 18+ without CSC | $72 | $115 |
Casual urgent-care medical fees
| Patient | Weekday 8am–5pm | After 5pm, weekend or public holiday |
|---|---|---|
| Under 6 with CSC | $27 | Free |
| Age 6–13 with CSC | $65 | Free |
| Age 14–17 with CSC | $65 | $86 |
| Age 18+ with CSC | $97 | $111 |
| Under 6 without CSC | $54 | Free |
| Age 6–13 without CSC | $101 | Free |
| Age 14–17 without CSC | $103 | $119 |
| Age 18+ without CSC | $125 | $140 |
| Overseas visitor, any age | $325 | $375 |
Show ACC consultation fees
| ACC patient | Weekday 8am–5pm | After-hours |
|---|---|---|
| Enrolled under 14 | $0 | $0 |
| Enrolled age 14–17 with CSC | $13 | $13 |
| Enrolled age 18+ with CSC | $19.50 | $19.50 |
| Enrolled age 14–17 without CSC | $59 | $77 |
| Enrolled age 18+ without CSC | $69 | $88 |
| Casual under 14 | $0 | $0 |
| Casual age 14–17 without CSC | $86 | $102 |
| Casual age 18+ without CSC | $112 | $129 |
Show common procedure and equipment fees
| Service | Published fee |
|---|---|
| Completion of documents | From $35 |
| Driver licence medical, daytime | $142 |
| Non-urgent ECG | $65 |
| Minor surgery | $393 |
| Punch biopsy | $70 plus GP fee |
| Spirometry | $79 |
| Travel consultation | $225 |
| Cast boot | $56 |
| Crutch hire, non-ACC | From $40 |
| Refundable crutch bond | $60 |
Fee rules that can change the final bill
- Extended consultations, procedures, tests, injections and supplies can cost extra.
- Community Services Card discounts do not apply to every service.
- Casual and non-resident patients may be asked to pay on arrival.
- Bring passport, visa or other proof of publicly funded-care eligibility.
- A non-resident rate may apply until eligibility is proved.
- A missed booked appointment may incur a consultation fee.
Routine GP Appointments for Enrolled Patients
General-practice appointments operate Monday–Friday from 9am–5pm. Registered patients can book by phone or through the Well patient portal.
| Patient need | Best action | Why |
|---|---|---|
| Routine GP review | Well portal or phone | Choose your usual GP where continuity matters. |
| Urgent same-day illness or injury | Walk into urgent care | A future routine booking may not be safe or appropriate. |
| Several health concerns | Phone and explain the scope | Reception can advise whether extra time is needed. |
| Procedure, medical or special test | Phone reception | Preparation, equipment, timing and fees may differ. |
| Weekend routine care | Wait for weekday GP care unless urgent | Routine GP appointments are not offered on weekends or public holidays. |
“Kia ora, I am enrolled at Riccarton Clinic. My main concern is ____. It started ____, and it is getting better / staying the same / getting worse. Should I book routine GP care, use walk-in urgent care or arrange a different appointment type?”
Enrolment, Documents and Processing Time
Healthpoint currently describes Riccarton Clinic enrolment as restricted. Some applications may be accepted, but urgent-care walk-in access does not require enrolment.
How to apply
- Open the official online enrolment form.
- Complete the correct patient application.
- Provide passport and work or resident visa information when required.
- Every patient over 16 must complete and sign their own form.
- Allow up to 10 working days for processing.
- Wait for confirmation before treating the application as complete.
Before applying
- Enrolment is free.
- Acceptance is not guaranteed while restrictions apply.
- Names and dates should match identification.
- Use an email and mobile number you can access.
- Continue using your current GP until confirmation.
- Urgent care remains available without enrolment.
Well Portal, Repeat Prescriptions and Test Results
Riccarton Clinic uses Well for enrolled-patient appointments, records, laboratory results and approved repeat prescriptions.
Register for Well
- Create an account online or in the Well NZ app.
- Use clinic invite code THRICC.
- Enter details exactly as held by the clinic.
- Contact reception if automatic matching fails.
- Use the same account for the app and browser portal.
Repeat prescription request
- You must be enrolled and approved for portal repeats.
- Provide an itemised medicine list.
- Include medicine name, strength, dose and quantity.
- Select or name the preferred pharmacy.
- Alternate or changed prescriptions may require a consultation.
How test results are communicated
The clinic says normal results are not routinely communicated. Well is the main result channel, and most results are filed within about 48 hours, although some tests take longer.
Abnormal results are communicated and may require another appointment. Hospital, midwife and specialist results are not always received by the GP team, so contact the relevant service when that team ordered the test.
“Who ordered this test, where will the result appear, when should I follow up if I have not heard, and which symptoms mean I should seek help sooner?”
Requesting a 12-month prescription
From 1 February 2026, selected stable long-term medicines may be prescribed for up to 12 months when clinically appropriate. Controlled substances are excluded.
- The option is expected to suit only a small number of stable patients.
- Multiple medicines, regular blood tests or dose changes may require shorter prescriptions.
- Do not submit a 12-month request through the normal Well repeat function.
- Use the clinic’s separate request form when the next prescription is due.
- The clinician decides the safe prescription length after review.
Your Health Records, Corrections and Privacy Rights
The clinic’s 2026 Health Information Privacy Statement explains how records are collected, shared, viewed and corrected.
Request a copy
You may ask to see or receive a copy of your health information. Proof of identity can be required.
Request a correction
You may ask for incorrect information to be corrected. If it is not changed, your request can be noted on the file.
Raise a concern
Contact the clinic first. The Privacy Commissioner can investigate unresolved privacy complaints.
The Well portal allows enrolled patients to view some practice records online. The privacy statement also says patients can ask where information is kept, who has access rights and, where audit logging exists, who has viewed or updated the record.
What to Do After Riccarton Clinic Closes at 8pm
After 8pm, choose Healthline, Bettr, the 24 Hour Surgery or emergency services according to urgency and whether a physical examination is needed.
24 Hour Surgery Pegasus Health
- Address
- 401 Madras Street, Christchurch Central 8013
- Phone
- 03 365 7777
- Hours
- 24 hours a day, seven days a week
- Access
- Walk-in urgent care using clinical triage
- Parking
- Free patient parking and front drop-off area
- Accessibility
- Mobility parking, access ramp, wheelchairs and interpreter support
Very unwell patients are prioritised. During extreme demand, some less urgent patients may be redirected. Check the live wait-time information when the situation allows.
Map and Arrival Planning
Use the current official address—4 Yaldhurst Road, Upper Riccarton. X-ray and pharmacy services in the building are separate providers with their own payments and service rules.
Common Mistakes That Cause Delays or Extra Cost
Confusing routine GP care with urgent care.
GP care requires enrolment and booking; urgent care is walk-in.
Following an old address.
The current official address is 4 Yaldhurst Road.
Trying to book urgent care online.
Walk in between 8am and 8pm.
Assuming every child visit is free.
Casual weekday daytime child fees can apply.
Assuming onsite X-ray is included.
Pacific Radiology takes a separate payment.
Arriving without eligibility evidence.
A non-resident rate may apply until eligibility is proved.
Requesting “all repeats.”
Portal prescription requests require an itemised medicine list.
Using Well for a 12-month request.
The clinic uses a separate review form.
Official Sources for Final Checks
Use these sources after choosing the service you need. Hours, fees, enrolment and availability may change.
Current urgent-care and general-practice operating hours.
Open official clinic websiteWalk-in services, injuries, observation and hospital referral.
Check urgent-care servicesEnrolled, casual, CSC, ACC, prescription and procedure fees.
Open current fee sheetClinic-reviewed hours, fees, services and enrolment status.
Verify Healthpoint detailsRegistration, appointments, health records and prescription requests.
Open portal instructionsAccess, correction, information sharing and complaint rights.
Read privacy informationNo internal article links were added because the site’s live post sitemap could not be retrieved reliably during this audit. No internal URL was guessed.
Riccarton Clinic and After-Hours FAQs
What are Riccarton Clinic’s opening hours?
Walk-in urgent care is open every day from 8am–8pm, including public holidays. General-practice appointments for enrolled patients operate Monday–Friday from 9am–5pm.
What is the Riccarton Clinic phone number?
The main phone number is 03 343 3661. Use it for routine GP bookings, urgent-care questions, enrolment, fees and portal help.
Do I need an appointment for Riccarton urgent care?
No. Riccarton Clinic urgent care is a walk-in service from 8am–8pm every day. Patients are assessed after arrival and seen according to clinical need.
Can enrolled patients book a routine GP appointment online?
Yes. Registered enrolled patients can use the Well app or browser portal for suitable routine appointments. Patients can also phone 03 343 3661.
What is Riccarton Clinic’s current address?
The current official address is 4 Yaldhurst Road, Upper Riccarton, Christchurch 8041. Some older documents may show 4–6 or 6 Yaldhurst Road.
Are Riccarton Clinic visits free for children?
Enrolled patients under 14 are listed as free. Casual children can have weekday daytime fees, while the official fee sheet lists free medical consultations after 5pm, on weekends and public holidays. Other service charges may still apply.
Does Riccarton Clinic have onsite X-ray?
Yes, but X-ray is provided by Pacific Radiology. A referral is required, and Pacific Radiology takes a separate payment. An ACC injury can involve one clinic co-payment and another X-ray co-payment.
Is Riccarton Clinic accepting new patient enrolments?
Healthpoint currently lists restricted enrolment. Applications can be completed online, but acceptance is not guaranteed. Walk-in urgent care does not require enrolment.
How are repeat prescriptions and test results handled?
Eligible enrolled patients can request approved repeats through Well using an itemised medicine list. Most results are filed in Well within about 48 hours, but normal results are not routinely communicated.
Where should I go after Riccarton Clinic closes at 8pm?
Call Healthline for advice, use Bettr for suitable virtual GP care or attend the 24 Hour Surgery at 401 Madras Street for urgent physical assessment. Call 111 for a life-threatening emergency.
Final Care Check
Walk into Riccarton Clinic urgent care from 8am–8pm for a suitable accident, injury or acute illness that needs prompt assessment. No urgent-care appointment is required.
Use the Well portal or phone for planned enrolled-patient GP care. After 8pm, choose Healthline, Bettr or the 24 Hour Surgery according to urgency. Call 111 for a critical emergency.
Medical Centre NZ is an independent information website. It is not Riccarton Clinic and does not provide diagnosis, treatment, appointment booking or personalised medical advice.