Latest Update and Corrections Policy for NZ Medical Centre Pages
A practical update policy showing how clinic details, official links, patient-safety wording and reader corrections are handled.
If someone has chest pain, severe breathing difficulty, stroke symptoms, serious injury, overdose, heavy bleeding, unconsciousness, severe allergic reaction, suicidal danger, or any immediate life-threatening problem in New Zealand, call 111 now.
For free health advice when you are worried or unsure and it is not an immediate emergency, call Healthline 0800 611 116. For mental health support, call or text 1737 to talk with a trained counsellor.
What this page covers
Why Updates Matter for Medical Centre Content
A medical-centre page can become outdated faster than a normal article. A clinic may change phone numbers, move location, stop accepting enrolments, change after-hours services, update fees, close temporarily or move appointment booking to a patient portal.
Because outdated healthcare information can delay care, our update policy prioritises public details that directly affect a patient’s next step.
What Triggers a Review
- A reader reports outdated address, phone, hours or after-hours details.
- A clinic website or official listing changes.
- A Healthpoint or recognised directory listing appears newer than our page.
- A public health notice changes recommended advice.
- A link to Health NZ, Ministry of Health, Healthify or HDC breaks.
- A page includes seasonal or time-sensitive guidance.
- A clinic closes, merges, rebrands or changes ownership.
How Corrections Are Handled
- Receive report. The reader or clinic sends the page URL and correction details.
- Check source. A human editor checks official or primary sources before changing the page.
- Update practical information. We update address, phone, hours, booking links, after-hours notes or service details.
- Review surrounding text. We make sure old wording does not still imply the wrong information.
- Record internally. Important updates should be logged for future review.
Correction Priority Levels
| Priority | Examples | Action |
|---|---|---|
| High | Wrong emergency guidance, wrong phone, closed clinic, unsafe health wording. | Review as soon as possible. |
| Medium | Changed hours, new portal link, enrolment status, after-hours provider. | Verify and update promptly. |
| Normal | Wording improvement, added resource, minor formatting. | Update in routine editorial cycle. |
How Readers and Clinics Can Report Issues
Use the Contact Us page and include the page URL, the detail that is wrong, the correct information, and the official or primary source where possible. Clinics may request updates to public information, but we do not publish private patient information.
Transparency Notes
Pages may show a last-reviewed date. A last-reviewed date means a human editor checked the page at that time, but it does not guarantee every external clinic detail remains unchanged today. Readers should still call before visiting.
Corrections Build Real Trust
Medical directory credibility improves when outdated details are easy to report and quickly reviewed.
☎ Healthline ✉ Contact editorial team