Find the Right Taradale Care Route
Check Taradale Medical Centre’s phone number, weekday hours, registered-patient rules, appointment process, fees, services and after-hours options before you travel.
The practice is for registered patients only. Same-day requests are handled through phone triage, while suitable routine online booking uses the Health365 patient portal.
Quick Answer
Taradale Medical Centre is a registered-patient GP practice at 20-24 Puketapu Road, Taradale, Napier. It is open Monday to Friday from 8:00am to 5:00pm and is closed on weekends and public holidays.
- Phone 06 844 6831 for appointments, same-day triage, fees, enrolment questions or urgent booking uncertainty.
- Use Health365 for suitable online booking if you already have patient-portal access.
- Casual or visiting patients are not seen by the practice; use Napier Urgent Care or another appropriate service when needed.
- Call 111 for a critical emergency. For non-emergency after-hours care, follow the clinic phone instructions, use Practice Plus if suitable, or attend Napier Urgent Care.
I Want To…
Choose the task closest to what you need. Each option jumps to practical instructions, not generic information.
Taradale Medical Centre Phone, Address and Hours
Use these details for the GP practice. The pharmacy at the same address and Napier Urgent Care are separate services.
- Practice
- Taradale Medical Centre
- Phone
- 06 844 6831
- reception@taradalemedical.co.nz — do not send confidential medical information by email
- Address
- 20-24 Puketapu Road, Taradale, Napier 4112
- Postal address
- 20-24 Puketapu Road, Taradale, Napier 4112
- Healthlink EDI
- park
- Normal hours
- Monday to Friday, 8:00am–5:00pm
- Closed
- Weekends and public holidays
Appointments, Phone Triage and Online Booking
Taradale Medical Centre explains that same-day appointment requests may be placed on a phone triage list. A doctor or nurse will call back, and if the issue can be solved by phone, that phone consultation replaces a face-to-face appointment and still has a charge.
| What you need | Best first action | Why this matters |
|---|---|---|
| Same-day health concern | Phone 06 844 6831 | You may be placed on a doctor or nurse phone-triage list before a face-to-face visit is arranged. |
| Routine GP appointment | Phone or Health365 | Online booking is for suitable portal users; phone when the appointment type is unclear. |
| Nurse appointment or immunisation | Phone reception | Stock, eligibility, appointment length or nurse timing may need confirmation. |
| Cervical screening, LARC, ECG or minor procedure | Phone reception | These services may require the right clinician, preparation, eligibility check or special appointment length. |
| Several issues in one visit | Ask for a longer appointment | The verified listing includes longer appointment time as a disability-assistance option and complex visits may need more time. |
| After-hours care | Use after-hours instructions | The clinic is closed on weekends/public holidays and outside weekday hours. |
Decide urgency
Use 111 for emergencies. Phone the practice for same-day or worsening symptoms.
Choose the route
Use Health365 for suitable routine online booking; phone for special services or uncertainty.
Prepare details
Write down symptoms, medicines, start date, changes, preferred clinician and access needs.
Confirm costs
Ask whether the appointment, phone triage, form, procedure or repeat prescription will be charged.
“Kia ora, I am a registered patient. My main issue is ____. It started ____, and it is getting better / the same / worse. Should I be placed on the triage list, book a routine appointment, use a nurse appointment, or arrange a longer appointment?”
Have ready before calling
- Patient name and date of birth.
- Main reason for the appointment.
- When symptoms began and what has changed.
- Current medicines and allergies.
- Preferred doctor or nurse practitioner, if relevant.
- Accessibility, interpreter or longer-time needs.
Bring to the visit
- Community Services Card when relevant.
- Current medicine list or medicine packets.
- Specialist letters, hospital discharge notes or forms.
- Symptom notes and priority questions.
- Payment method.
- Preferred pharmacy details.
Enrolment and Casual-Patient Rules
Taradale Medical Centre is listed as having restricted enrolment. The current Healthpoint wording says the practice is taking limited patients who are new to Hawke’s Bay and have no registered GP in Hawke’s Bay.
Check if you fit the restriction
Be ready to explain whether you are new to Hawke’s Bay and whether you already have a Hawke’s Bay GP.
Phone before paperwork
Ask reception whether enrolment is currently possible and what documents are needed.
Ask about first visit
Confirm timing, cost, portal registration and transfer of notes from your previous GP.
Use alternatives if needed
Use Healthpoint or Health Hawke’s Bay resources to find another enrolling general practice.
Enrolled Patient Fees and Cost Checks
The Healthpoint listing publishes enrolled-patient consultation fees by age and Community Services Card status. Other fees may apply for procedures, forms, phone consultations, materials, prescriptions or non-standard services.
| Age range | Without CSC | With CSC |
|---|---|---|
| Under 6 years | Free | Free |
| 6 to 13 years | Free | Free |
| 14 to 17 years | $54.50 | $13.50 |
| 18 to 24 years | $67.00 | $20.00 |
| 25 to 44 years | $67.00 | $20.00 |
| 45 to 64 years | $67.00 | $20.00 |
| 65+ years | $67.00 | $20.00 |
GP Services and How to Book Them
Taradale Medical Centre lists a wide range of GP, nursing, screening, immunisation, wellbeing and procedure services. The safest booking method is to name the exact service when contacting reception.
General GP care, children and long-term conditions
Services include adult and child medical care, general consultations and ongoing condition reviews.
- Ask for a longer appointment when several complex concerns need discussion.
- Bring current medicines, symptom notes and any specialist letters.
- For children, mention age and urgency when booking.
Phone triage, telehealth and patient portal
Healthpoint lists patient portal, phone consultations and video consultations for enrolled patients. The official appointment guidance says same-day requests may be triaged by phone first.
- Phone for urgent or same-day needs.
- Use Health365 for suitable routine online tasks.
- Expect a charge if a phone consultation replaces a face-to-face appointment.
Immunisations and travel health
Listed immunisations include pregnancy, childhood, flu, MMR, meningococcal, catch-up, HPV, RSV, shingles, COVID-19, travel and privately funded vaccinations.
- Phone to confirm stock, eligibility and cost.
- For travel health, provide destinations and travel dates.
- Yellow fever vaccination may require an approved centre.
Cervical screening and health screening
Healthpoint lists cervical screening, breast checks and prostate checks. Cervical screening may involve an HPV vaginal swab or clinician-collected cervical sample depending on suitability.
- Ask which booking type is needed.
- Confirm preparation and cost before the visit.
- Bring previous results if available.
LARC, contraception and reproductive health
Listed services include Jadelle implant insertion/removal, IUD insertion/removal, contraception advice, menopause, STI checks, male sexual health and pregnancy testing.
- Ask about eligibility for free or subsidised contraception services.
- Confirm whether a consultation is needed before insertion or removal.
- Ask about procedure time, preparation and cost.
Wellbeing, health coaching and weight support
The practice lists wellbeing support through general practice, which may include Health Improvement Practitioners, Health Coaches and Support Workers, plus weight-management support.
- Tell reception if the concern may need extra time.
- Ask whether a wellbeing team member may be suitable.
- Use emergency or crisis services for immediate safety concerns.
ECG, lab results and clinical follow-up
Healthpoint lists ECG and lab-results support. Many common results may return within about 48 hours, while rare specialist tests can take longer.
- Ask how results will be communicated.
- Ask when to follow up if you hear nothing.
- Ask what symptoms require earlier help while waiting.
Skin checks, liquid nitrogen and minor surgery
The listing mentions nurse-led skin check clinics, liquid nitrogen and minor surgery such as selected skin-lesion or ingrown-toenail procedures.
- Do not book a generic appointment for a procedure without checking first.
- Ask whether assessment, treatment and follow-up are separate.
- Confirm whether laboratory or material fees apply.
Doctors, Nurse Practitioners and Training Practice Note
Taradale Medical Centre is listed as a teaching practice involving the University of Otago Medical School and Eastern Institute of Technology. You may be offered care from a supervised medical or nursing student, or a qualified doctor training in general practice.
Individual availability can change. Ask reception when you need a specific clinician, nurse practitioner, gender preference, continuity of care or a longer appointment.
Repeat Prescriptions, Portal Tasks and Results
The patient portal may help with appointment booking and repeat prescriptions, but repeat prescribing still depends on the clinic’s rules and clinical safety.
Before requesting a repeat
- Request it before the medicine runs out.
- Provide the medicine name, strength and current dose.
- Confirm the pharmacy that should receive it.
- Mention any side effects, symptom changes or dose changes.
- Be ready for a review, blood test or appointment if monitoring is due.
Why a repeat may not be automatic
- The medicine may need regular monitoring.
- A clinical review may be overdue.
- The medicine may be high-risk or not suitable for repeat prescribing.
- You may not be well-known to the practice.
- Symptoms may have changed since the last prescription.
After-Hours Care When Taradale Medical Centre Is Closed
Taradale Medical Centre says calls outside normal hours are diverted to an after-hours service. Healthpoint also lists Practice Plus for enrolled-patient virtual GP appointments and Napier Urgent Care as the preferred urgent-care clinic out of hours.
Napier Urgent Care
- Address
- 76 Wellesley Road, Napier South, Napier 4110
- Phone
- 06 835 4999
- Hours
- 8:00am–8:00pm every day, including public holidays
- Access
- Walk-in service; no appointment required
- Triage
- Patients are seen in clinical-priority order, not simply arrival order
- Not for
- Routine GP enrolment, routine forms or problems that can safely wait for your GP
Map, Pharmacy and Arrival Help
Taradale Medical Centre is located at 20-24 Puketapu Road. Taradale Medical Pharmacy is also listed at the same address, but it is a separate pharmacy service with its own phone number and opening hours.
Pharmacy is separate from GP reception
Taradale Medical Pharmacy is listed at the same address with phone 06 845 2790. Use the GP phone number for appointments, triage, enrolment and clinic administration. Use the pharmacy phone for dispensing or pharmacy-specific questions.
Common Failed-Visit Mistakes
Avoid these before you phone, book online or travel to the practice.
Arriving as a casual visitor.
The practice states it does not see casual or visiting patients.
Expecting direct same-day face-to-face booking.
Same-day requests may first go through phone triage.
Emailing confidential medical details.
The listing specifically warns not to send confidential information by email.
Using Health365 for urgent symptoms.
Phone for urgent, worsening or unclear symptoms.
Assuming enrolment is open to everyone.
Current enrolment is restricted.
Forgetting the phone-call charge possibility.
A phone consultation can replace a face-to-face appointment and still be charged.
Calling the pharmacy for GP appointments.
The pharmacy is separate from the medical-centre reception.
Going to urgent care for routine GP paperwork.
Napier Urgent Care is not a general practice and does not enrol patients.
Official Links for Final Action
Use these after choosing the exact task you need to complete. Details can change, especially fees, enrolment, public-holiday availability and after-hours pathways.
Use for clinic pages, contact information, patient information and fees.
Open official websiteUse for verified phone, hours, fees, clinicians, services, enrolment and disability assistance.
Verify Healthpoint detailsUse for suitable online booking or portal tasks if you are registered for access.
Open Health365Use for walk-in urgent care when the GP is closed or cannot see you and the issue is not a 111 emergency.
Open urgent-care websiteUse for suitable same-day virtual GP appointments for enrolled patients outside regular clinic availability.
Open Practice PlusUse for pharmacy-specific contact details and dispensing questions.
Open pharmacy listingThis is an independent patient guide. It is not Taradale Medical Centre and does not provide diagnosis, treatment or personalised medical advice.
Taradale Medical Centre FAQs
What are Taradale Medical Centre’s opening hours?
Taradale Medical Centre is open Monday to Friday from 8:00am to 5:00pm. It is closed on weekends and public holidays.
What is the Taradale Medical Centre phone number?
The listed phone number is 06 844 6831. Use it for appointments, same-day triage, enrolment questions, fees and urgent booking uncertainty.
Where is Taradale Medical Centre located?
Taradale Medical Centre is located at 20-24 Puketapu Road, Taradale, Napier 4112.
Can casual or visiting patients use Taradale Medical Centre?
No. The practice states that its services are for registered patients only and that it does not see casual or visiting patients.
Is Taradale Medical Centre accepting new patients?
Taradale Medical Centre currently has restricted enrolment. Healthpoint says it is taking limited patients who are new to Hawke’s Bay and have no registered GP in Hawke’s Bay.
Can I book Taradale Medical Centre appointments online?
Yes, if you are registered for the patient portal. Healthpoint lists Health365 as the online booking URL, while the practice advises patients to register for the portal when they are next in the practice.
What happens if I need a same-day appointment?
If you require a same-day appointment, the practice may place you on a phone triage list. A doctor or nurse will call you back and arrange a face-to-face appointment if needed.
How much are Taradale Medical Centre enrolled patient fees?
Healthpoint lists enrolled patient fees as free for under 14s, $54.50 for ages 14 to 17 without a Community Services Card, and $67.00 for adults without a Community Services Card. Community Services Card fees are listed as $13.50 for ages 14 to 17 and $20.00 for adults.
Where should I go after hours?
After hours, phone the GP practice and follow instructions. Taradale Medical Centre also lists Practice Plus for suitable virtual GP appointments for enrolled patients and Napier Urgent Care at 76 Wellesley Road for walk-in urgent care.
Is Taradale Medical Pharmacy the same as Taradale Medical Centre?
No. Taradale Medical Pharmacy is a separate pharmacy service at the same address. Use the GP phone number for appointments and clinic administration, and the pharmacy phone for dispensing or pharmacy questions.
Final Patient Check
For registered-patient GP care, phone Taradale Medical Centre on 06 844 6831 or use Health365 when your request is suitable for online booking. Phone rather than using the portal when the problem is urgent, worsening, complex, procedural or unclear.
For after-hours non-emergency care, follow the GP phone instructions, consider Practice Plus when suitable, or use Napier Urgent Care. For a critical or life-threatening emergency, call 111.