Choose the Right Moorhouse Care Route
Check current opening hours, GP appointments, walk-in access, enrolment, fees, MyIndici and after-hours options before travelling to Moorhouse Medical Centre.
Booked GP care, the nurse-led walk-in clinic, travel health and onsite providers use different rules. This guide helps you choose correctly and avoid a failed visit.
Quick Answer
Moorhouse Medical Centre is at 3 Pilgrim Place, Sydenham, Christchurch 8011. The current official homepage lists both the GP clinic and Accident & Medical service as open Monday to Friday from 8am to 5pm, with Saturday and Sunday closed.
- Phone 03 365 7900 for appointments, same-day help, fees and service questions.
- MyIndici supports suitable online tasks for registered patients.
- New-patient enrolment is currently open.
- The walk-in service does not take appointments and uses clinical triage.
- Call 111 for life-threatening emergencies.
I Want To…
Choose the task closest to what you need.
Hours, Phone Number and Correct Christchurch Location
Confirm the address as well as the clinic name. Moorhouse Medical Centre is at 3 Pilgrim Place, not at another clinic located on Moorhouse Avenue.
- Phone
- 03 365 7900
- Address
- 3 Pilgrim Place, Sydenham, Christchurch 8011
- GP clinic
- Monday–Friday, 8am–5pm
- Accident & Medical
- Monday–Friday, 8am–5pm on the current homepage and fee page
- Saturday
- Closed according to the current homepage, contact page and Christchurch PHO
- Sunday
- Closed
- Public holidays
- Closed on listed public holidays; verify the exact date before travelling
- Healthlink EDI
- moorhmed
Book the Correct GP, Nurse or Phone Appointment
A standard appointment is 15 minutes and is intended for one involved issue or two simple matters. Ask for 30 minutes when several concerns or a complex problem need discussion.
| Patient need | Best action | Important detail |
|---|---|---|
| Routine GP care | MyIndici or phone | Use a standard slot only when the concern fits within 15 minutes. |
| Several health concerns | Phone and request 30 minutes | An extended consultation is charged at double the standard fee. |
| Urgent or worsening symptoms | Phone reception | Explain when symptoms began, what changed and why the issue cannot wait. |
| Nurse clinic or vaccination | Phone reception | Funding, vaccine stock, preparation or referral rules may apply. |
| Prescription or medicine review | Portal or phone | Phone if the medicine, dose or symptoms have changed. |
| Immediate weekday care | Ask about walk-in care | Walk-in patients are triaged and may pay a different fee. |
Name the service
Routine GP, nurse clinic, procedure, prescription or walk-in care.
Choose the channel
Use MyIndici for routine tasks and phone when explanation is needed.
Prepare details
Have symptoms, medicines, timing and accessibility needs ready.
Confirm costs
Ask about appointment length, CSC pricing and extra procedure fees.
“Kia ora, I need help choosing the correct service. My main concern is ____. It started ____, and it is getting better / staying the same / getting worse. Should I book a standard GP appointment, a longer appointment, a nurse clinic or use walk-in care?”
MyIndici sign-up or login?
- Use sign-up when the clinic has not yet connected your portal account.
- Use login when you already have MyIndici access.
- Do not use a routine portal message for an emergency.
- Phone when the correct appointment type is not available online.
Bring to the appointment
- Community Services Card when relevant.
- Medicine names, doses and preferred pharmacy.
- Hospital, specialist or discharge letters.
- Forms needing completion.
- Photo ID when enrolling or verifying identity.
- A payment method for pay-on-the-day fees.
New-Patient Enrolment, Photo ID and First Appointment
Moorhouse Medical Centre currently states that new enrolments are open. The clinic asks patients to bring two forms of photo ID or complete the official online enrolment form.
Submit enrolment
Use the official form or ask reception how to provide the required identity documents.
Wait for acceptance
Do not assume submitting the form means enrolment is immediately complete.
Book 30 minutes
The first doctor appointment must be booked as a 30-minute consultation.
Prepare history
Bring medicines, diagnoses, previous records and current priorities.
Published first-appointment fees
The fee page lists the new-patient first appointment at $100 standard or $40 with a Community Services Card. Confirm the amount before booking.
Booked GP or Nurse-Led Walk-In Clinic?
The general practice and walk-in clinic are different services. The walk-in clinic is available to enrolled patients, casual patients, visitors and non-New Zealand residents, but it does not take appointments.
Booked GP appointment
- Best for routine and ongoing care.
- Supports continuity with the practice team.
- Uses enrolled GP fees where eligible.
- Book through MyIndici or reception.
- Request extra time for complex concerns.
Nurse-led walk-in clinic
- No appointment is accepted.
- A nurse assesses patients after arrival.
- Clinical priority determines the queue.
- Available to casual and overseas patients.
- Walk-in fees differ from GP fees.
After-hours or emergency
- Use 24 Hour Surgery when Moorhouse is closed.
- Call Healthline when unsure where to go.
- Call 111 for life-threatening symptoms.
- Do not wait overnight for critical care.
Current GP, Walk-In and Prescription Fees
The official fee page was updated in May 2026 and says the listed consultation fees apply to a standard 15-minute appointment. Longer or complex consultations may cost more.
| Service | Published fee | What to confirm |
|---|---|---|
| Enrolled child under 14 | Free | Standard enrolled GP consultation. |
| Enrolled youth age 14–17 | $59 | $13.50 with a Community Services Card. |
| Enrolled adult GP appointment | $69 | $20 with a Community Services Card. |
| First new-patient appointment | $100 | $40 with CSC and a 30-minute booking. |
| Nurse appointment | $40 | Some funded nurse clinics may be free or lower cost. |
| Repeat prescription over age 14 | $32 | A clinical review or monitoring test may still be required. |
| Urgent prescription | $37 | Published for patients of all ages. |
| Walk-in adult | $110 | Enrolled patients receive a published $10 discount. |
| Walk-in adult CSC or child | $85 | Confirm eligibility and final cost. |
| Walk-in non-NZ resident | $200 | Tests, procedures, equipment or treatment may cost extra. |
| Driver licence or pre-employment medical | $90 | First 30 minutes; extra appointments or tests may add cost. |
Appointment-length rules
- Standard consultation: 15 minutes.
- One involved issue or two simple matters.
- Extended consultation: 30 minutes.
- Extended consultation is double the standard fee.
Payment and cancellation
- Payment is expected on the day.
- EFTPOS, Mastercard, Visa, cash and direct credit are listed.
- American Express is not accepted.
- Less than four hours’ cancellation notice may trigger a fee.
- Published fee: 50% of consultation cost for adults or $10 for children.
GP, Nurse, Skin, Mental-Health and Procedure Services
Phone before booking a procedure, vaccine or specialised nurse clinic. The correct clinician, time, preparation and fee can differ from a standard GP appointment.
Family health, pregnancy and ongoing GP care
The clinic provides general medical care from newborns to older adults, including long-term condition support, sexual health, contraception and lifestyle advice.
- Ask for more time when several conditions need review.
- The fee page lists maternity care during the first 12 weeks as free.
- Bring specialist and maternity-provider letters when relevant.
Immunisations and vaccinations
Listed services include childhood immunisation, pregnancy vaccines, influenza, MMR, Gardasil and other funded or private vaccines.
- Phone to confirm funding and vaccine availability.
- Ask whether a nurse appointment is required.
- Private vaccines can have separate purchase and administration charges.
Cervical screening, sexual health and contraception
Nurse services include cervical screening and sexual-health checks. Healthpoint also lists IUD and Jadelle insertion and removal.
- Ask whether HPV self-testing or clinician collection is suitable.
- Confirm eligibility for funded contraception.
- Some procedures require extra time or preparation.
Skin checks, MoleMate and minor surgery
Moorhouse lists skin assessment, MoleMate dermoscopy and minor skin surgery. Its Minor Surgery Clinic is held on Wednesdays.
- A single concerning lesion may need a different appointment from a full-body check.
- Assessment and procedure visits may be separate.
- Laboratory and follow-up costs may be additional.
Mental wellbeing, HIP and health coaching
The practice lists Health Improvement Practitioner and Health Coach support for stress, sleep, grief, relationships, chronic illness and behaviour change.
- The clinic describes HIP and Health Coach appointments as free.
- Same-day HIP access may be available but should be confirmed.
- Use urgent crisis support for immediate safety concerns.
Nurse clinics, diabetes, asthma and cryotherapy
Nurse-led clinics include diabetes and asthma support, lifestyle advice, immunisation, Depo-Provera injections and liquid-nitrogen treatment.
- Some clinics accept self-referral.
- Some services require a GP referral.
- Many nurse clinics are subsidised, free or low cost.
Current General-Practice Team
The official team page currently lists the following general-practice clinicians. Staff and availability can change.
Separate providers at the same site
These services use separate phone numbers, appointment systems, opening hours and charges.
Travel-Health Booking, Fees and Current Restrictions
The travel-health clinic is available to enrolled and non-enrolled patients. Complete the risk-assessment form before expecting an appointment.
How the travel-health process works
- Submit destinations, departure dates and planned activities.
- Include previous vaccines and relevant medical history.
- The clinic may offer an appointment held for five days.
- Consultations usually take 30–40 minutes per person.
- Vaccines are given only after the pre-travel consultation.
- The NZ-resident consultation price is listed as $120.
- The processing and initial consultation charge is non-refundable.
After-Hours Care and Official Fee PDFs
When Moorhouse is closed, Pegasus Health’s 24 Hour Surgery provides walk-in urgent care at 401 Madras Street. Patients are triaged and seen according to medical priority.
24 Hour Surgery details
- Phone
- 03 365 7777
- Address
- 401 Madras Street, Christchurch Central 8013
- Hours
- Open 24 hours, 7 days a week
- Access
- Walk-in; no appointment required
- Facilities
- Fracture clinic, observation unit, Pacific Radiology and diagnostic testing
- Parking
- Free patient parking, front drop-off, mobility parking and accessibility ramp
What the June 2026 fee PDFs show
24 Hour Surgery fees vary by age, time of day, Canterbury enrolment status, Community Services Card status and whether the visit is medical or ACC-related.
- An enrolled adult medical consultation is listed at $94.50 on weekdays, $111.50 in the evening and $117.50 after midnight, on weekends or public holidays.
- Adult ACC consultations with a Community Services Card are capped at $19.50 in the published time bands.
- Youth ACC consultations with a Community Services Card are capped at $13.
- The under-14 PDF shows no medical-consult charge in the evening, after midnight, weekends and public holidays, although weekday charges can apply.
- The PDFs state that consultation fees do not include treatment, tests or equipment.
- Payment is required at the time of consultation.
Map, Parking and Accessibility
Healthpoint lists wheelchair access, a wheelchair-accessible toilet, mobility parking, assistance moving around, support with decisions and the option to request a longer appointment.
Common Failed-Visit Mistakes
These errors can cause rebooking, higher fees or an unnecessary trip.
Using an old Saturday-hours page.
Current official sources show weekends closed.
Booking 15 minutes for several complex concerns.
Ask for an extended appointment.
Arriving late.
You may lose the booked visit and pay walk-in fees.
Trying to book the walk-in clinic.
It does not accept appointments.
Using MyIndici for an emergency.
Call 111 for life-threatening symptoms.
Submitting enrolment without ID.
The clinic asks for two photo-ID documents.
Expecting immigration medicals.
The current fee page says they are unavailable.
Booking Yellow Fever vaccination without checking.
New bookings are currently paused.
Official Sources for Final Actions
Use these links after identifying the exact service you need.
Current hours, enrolment, GP and walk-in information.
Verify clinic detailsGP, nurse, walk-in, prescription, cancellation and payment information.
Check current feesMyIndici sign-up and login information.
Check online optionsTravel consultations, restrictions, form and pricing notices.
Check travel healthHours, services, booking, accessibility and contact details.
Verify Healthpoint detailsAfter-hours access, wait-time guidance, facilities and fee PDFs.
Check after-hours careThis independent guide is not Moorhouse Medical Centre and does not provide diagnosis, treatment or personalised medical advice.
Moorhouse Medical Centre FAQs
What are Moorhouse Medical Centre’s opening hours?
The current official homepage lists both the GP clinic and Accident & Medical service as open Monday to Friday from 8am to 5pm. Saturday and Sunday are closed.
What is Moorhouse Medical Centre’s phone number?
The main clinic phone number is 03 365 7900. Use it for appointments, enrolment, walk-in guidance, fees and service questions.
Is Moorhouse Medical Centre open on Saturday?
The current homepage, contact page and Christchurch PHO listing say Saturday and Sunday are closed. An older Accident & Medical page still shows previous Saturday hours, so verify before travelling.
Is Moorhouse Medical Centre accepting new patients?
Yes. The clinic currently says enrolment is open. Patients can use the official online form and should prepare two forms of photo ID.
Can I book Moorhouse Medical Centre online?
Yes. Registered patients can use MyIndici for suitable routine tasks and appointment booking. Phone reception for urgent, complex or unclear booking needs.
Can I visit Moorhouse without an appointment?
The nurse-led Accident & Medical walk-in clinic accepts patients without appointments during current opening hours. Patients are triaged after arrival and seen according to medical priority.
How much is an enrolled adult GP appointment?
The official fee page lists an enrolled adult GP appointment at $69, or $20 with a Community Services Card. Confirm the current fee before receiving care.
What do new patients need for their first visit?
New patients should complete enrolment, provide two forms of photo ID and book the first doctor appointment for 30 minutes. The published fee is $100 standard or $40 with a Community Services Card.
Does Moorhouse offer Yellow Fever vaccination and immigration medicals?
The current travel page says new Yellow Fever vaccine bookings are paused. The current fee page says Moorhouse is unable to provide immigration medicals.
Where should I go when Moorhouse Medical Centre is closed?
Use Pegasus Health’s 24 Hour Surgery at 401 Madras Street for urgent walk-in care, or call Healthline on 0800 611 116 for advice. Call 111 for a life-threatening emergency.
Final Patient Check
For routine care, use MyIndici or phone 03 365 7900. Phone reception when you need a longer appointment, same-day care, nurse services, a procedure or help choosing between booked GP and walk-in care.
Verify weekend and public-holiday access before travelling. When Moorhouse is closed, use Healthline or 24 Hour Surgery, and call 111 for an emergency.