Need The Terrace Medical Centre in Wellington CBD? Start here for the practical next step: call reception, use the Well patient portal, check opening hours, prepare for fees, request a repeat prescription, understand enrolment status, plan after-hours care, avoid confusing it with Terrace Medical Clinic, and find the map before travelling.
This is an independent patient guide for search users. It is not the official clinic website and it does not provide medical advice. Confirm appointment availability, fees, enrolment status, prescription rules, urgent-care options and holiday hours directly with The Terrace Medical Centre.
Emergency? In New Zealand, call 111 for life-threatening symptoms or ambulance, police or fire emergency help. For free non-emergency health advice when you are worried or unsure, call Healthline 0800 611 116.
What should you do first for Terrace Medical Centre?
Most users searching this clinic are trying to make one quick decision: call now, book online, request a repeat prescription, use Healthline, go to urgent care, or confirm they have the correct Wellington clinic. Use these cards first.
Call 111. Do not wait for email, portal messaging, routine booking or a call back.
Phone 04 472 5723. Explain timing, severity and whether symptoms are worsening.
Call Healthline 0800 611 116. For urgent in-person care, follow the clinic’s after-hours guidance.
Use Well if you are eligible and registered, or phone reception if you are not registered or need staff help.
The Terrace Medical Centre quick answer for Wellington patients
The Terrace Medical Centre is a Wellington CBD general practice at Level 1/50 The Terrace, Wellington 6011. Healthpoint also lists the street address as 50 The Terrace, Wellington Central, Wellington 6011. The listed phone number is 04 472 5723 and the listed email is reception@ttmc.co.nz.
The official contact page says enrolled and regular casual patients can make GP and Nurse Practitioner bookings online or through the Well app if they have registered for the patient portal. Practice nurse appointments must be booked by calling reception. If you are not on Well, call reception to book appointments.
Current opening hours listed by the clinic are Monday 7.30am–5.00pm, Tuesday 8.00am–5.00pm, Wednesday 7.30am–5.30pm, Thursday 7.30am–5.30pm and Friday 7.30am–5.00pm. Reception phones are listed as available 8.00am–5.00pm Monday to Friday. The clinic is closed Saturday, Sunday and public holidays, with reduced hours and staffing during Christmas and New Year weeks.
Tools to choose the right contact route before you call
These tools do not diagnose, suggest treatment or decide whether you need medication. They simply help you choose a safer route: 111, Healthline, clinic phone, Well portal or routine preparation.
Tool 1: next-step finder
Choose your situation. The result will tell you which contact route is usually safest.
Your route will appear here
Select both fields. The tool will show general contact-route guidance only.
- Emergency symptoms should go to 111.
- Same-day concerns are usually better handled by phone.
- Nurse appointments must be booked by calling reception.
Tool 2: repeat prescription readiness checker
Use this before requesting a repeat script so you do not leave medicine planning too late.
Prescription guidance will appear here
The clinic says repeat prescriptions can be requested by calling reception or through Well if you have a registered account. Non-urgent prescriptions are usually sent electronically to your chosen pharmacy by 2pm the following working day.
Tool 3: appointment preparation builder
Choose the appointment type. The checklist will help you prepare before contacting reception.
Your checklist will appear here
This helps reduce common mistakes such as using the wrong booking route, booking too short, forgetting medication details, or arriving late in the CBD.
Opening hours, phone, email and contact routes
The Terrace Medical Centre lists its address as Level 1/50 The Terrace, Wellington 6011. The clinic lists the phone number as 04 472 5723 and email as reception@ttmc.co.nz. Its contact page says the email address and web form are not for booking appointments or clinical enquiries.
This distinction is important. If the issue involves symptoms, clinical advice, appointment availability, prescriptions, urgent admin or nurse contact, do not rely on email. Phone reception, use Well where appropriate, or use emergency and after-hours routes when the clinic is closed.
| Day | Listed opening hours | Patient tip |
|---|---|---|
| Monday / Rāhina | 7.30am–5.00pm | Phone lines are listed from 8.00am. Call early for same-day concerns. |
| Tuesday / Rātū | 8.00am–5.00pm | Use Well only for suitable routine GP/NP bookings. |
| Wednesday / Rāapa | 7.30am–5.30pm | Confirm directly before travelling near closing time. |
| Thursday / Rāpare | 7.30am–5.30pm | ADHD assessment clinic information is specific and should be confirmed before booking. |
| Friday / Rāmere | 7.30am–5.00pm | Avoid leaving repeat prescription requests too late before the weekend. |
| Saturday / Sunday | Closed | Use Healthline, Practice Plus, after-hours clinic or 111 depending on severity. |
How to book the right appointment at The Terrace Medical Centre
The official contact page says enrolled and regular casual patients can book GP and Nurse Practitioner appointments online through Well if they are registered. Practice nurse appointments must be booked by calling reception. If you are not on Well, call reception to book appointments.
The FAQ page says standard GP and practice nurse appointments are 15 minutes and standard Nurse Practitioner appointments are 20 minutes. It also says longer GP or nurse appointments are required for certain medicals and procedures. If you have multiple concerns, write them down in priority order and ask whether a double appointment is needed.
Check urgency before booking
Call 111 for emergencies. Call Healthline if the clinic is closed and you are worried but not clearly in an emergency. Phone the clinic during phone hours for same-day concerns.
Use Well only for suitable GP/NP bookings
Well is useful for eligible registered patients booking standard GP or NP appointments. It is not the route for practice nurse bookings, non-standard appointments, emergencies, or anything that needs staff triage.
Phone for practice nurse appointments
The official contact page says all practice nurse appointments should be booked by calling reception. This includes nurse services where timing, fee, preparation or clinician choice may matter.
Phone for non-standard appointments
The FAQ says non-standard GP and NP appointments, such as medicals, minor surgery and specific procedures, can only be booked by calling reception.
Do not arrive late
The FAQ says patients more than 5 minutes late are generally asked to reschedule. Wellington CBD parking and transport can delay you, so allow extra time.
What to say when you call reception
Reception cannot diagnose you, but clear information helps them book the correct route. The weakest medical-directory pages only list a phone number. A better page helps the patient know what to say before they call.
For same-day symptoms
“I feel unwell today. Symptoms started on [day/time]. They are improving/worsening. What is the right booking route?”
For nurse appointments
“I need a practice nurse appointment for [reason]. Is there any preparation, fee, timing or clinician requirement?”
For multiple concerns
“I have more than one issue. Should I book a double appointment or prioritise one concern first?”
For forms or medicals
“I need a [driver licence / insurance / personal / visa] medical. How much time should be booked and what should I bring?”
For prescriptions
“I need a repeat prescription for [medicine]. My chosen pharmacy is [name]. Is this suitable for a repeat or do I need a review?”
For casual-patient care
“I am not enrolled with you. Can I be seen as a regular casual or one-off casual, and what limits apply?”
Well patient portal: booking, messages, records and limits
The Terrace Medical Centre uses the Well portal. The official contact page says Well can be used to book appointments online, request repeat prescriptions, message your GP or Nurse Practitioner, view test results and view health records.
To register with Well, the clinic says you need to be an enrolled patient at TTMC or a regular casual if you are not eligible to enrol, have your own mobile phone and email address, and use the practice code TMCENT during registration.
Good uses for Well
- Routine GP or Nurse Practitioner bookings if your account is active.
- Repeat prescription requests when the medicine is suitable for repeat.
- Brief GP/NP messages where delay is safe and a fee may apply.
- Viewing selected test results and health records when available.
Phone instead of using Well when
- You have urgent, same-day or worsening symptoms.
- You need a practice nurse appointment.
- You need a medical, procedure, minor surgery or non-standard booking.
- You are not registered, not enrolled or not sure about casual status.
- You need medicine that has never been prescribed for you before.
Patient portal messages may involve a fee depending on time taken to read, action and respond to the request. Confirm current portal-message fees directly before using the portal for non-trivial questions.
Repeat prescriptions, pharmacy choice and medicine-review warnings
The clinic’s services page says repeat prescriptions can be ordered by calling reception or by placing a request through Well if you have a registered account. It says patients should know the medicine names they need and which pharmacy they want the prescription sent to before contacting the clinic.
The clinic says prescriptions are electronically sent directly to the chosen pharmacy. Unless an urgent same-day prescription is specifically requested, the prescription is sent to the pharmacy by 2pm the following working day. The clinic strongly recommends keeping enough medication to last at least 3 weeks in case of emergencies.
Before requesting a repeat
- Write the exact medicine names and strengths if known.
- Choose the pharmacy where the prescription should be sent.
- Request early instead of waiting until the last few tablets.
- Tell the clinic if the request is urgent or same day.
- Contact the pharmacy before collecting to confirm it has received and prepared the prescription.
When a review may be needed first
- Your GP or NP has never prescribed that medicine for you before.
- Your prescriber decides it is not appropriate to prescribe without seeing you.
- You are on medications that require 3-monthly review.
- You are a new patient requesting certain reviewed medications.
- You have not had the required review with your prescriber.
The clinic lists medicine categories that may require a review with the prescriber every 3 months, including opioids, benzodiazepines, stimulants and some other medications such as gabapentin, pregabalin and cyclizine. This guide does not tell you whether a medicine is appropriate. Ask the clinic or your prescriber.
Fees, prescription charges, nurse fees and failed appointments
Fee pages change, so confirm directly before booking. At the time reviewed, the clinic’s Enrolment & Fees page listed fees from 1 August 2025. The fees below are included to answer patient search intent, but final costs depend on age, enrolment, Community Services Card status, appointment type, ACC, extra time, materials and service complexity.
Fee questions to ask before booking
- Am I being charged as enrolled, regular casual, one-off casual, visitor or non-enrolled?
- Does my Community Services Card reduce this exact service fee?
- Is this GP, Nurse Practitioner, practice nurse, practice assistant or portal-message work?
- Will this appointment need extra time, materials, referral letters or procedure fees?
- Will a virtual appointment cost the same as an in-person appointment?
Cost mistakes to avoid
- Do not assume all under-14 services are free; the clinic says zero-fee funding applies to standard GP/NP appointments only.
- Do not assume CSC reduces prescriptions, nurse appointments or all other services.
- Do not book a short standard appointment for a form, medical or procedure.
- Do not cancel late; failed appointment fees may apply.
- Do not use portal messages for complex work without understanding that a fee may apply.
After-hours care when The Terrace Medical Centre is closed
The clinic’s after-hours page says that if you need clinical advice or treatment outside opening hours, options depend on urgency. For emergencies, call 111 and ask for an ambulance or visit the nearest Emergency Department.
For non-emergency urgent in-person appointments, the clinic lists Wellington Accident & Urgent Medical Centre at 17 Adelaide Road, Mount Cook, Wellington, Lower Hutt After Hours Medical Centre at 729 High Street, Lower Hutt, and Team Medical Urgent Care Clinic at Coastlands Shopping Mall, Paraparaumu. The page also lists Practice Plus for urgent or out-of-hours virtual appointments where an in-person clinician is not needed.
Emergency symptoms
Call 111 immediately. Do not wait for the clinic to reopen if symptoms are severe, sudden, unsafe or life-threatening.
Unsure and need advice
Call Healthline on 0800 611 116. The clinic also lists COVID-19 Healthline, Disability Helpline and Vaccination Healthline for specific advice needs.
Urgent in-person care
Use the after-hours clinics listed by TTMC and confirm current hours, triage, wait times and fees before travelling if the situation allows.
Routine care
For repeat scripts, follow-up questions and non-urgent bookings, wait for phone hours or use Well if suitable and safe.
Enrolment status, casual patients and new patient steps
The clinic’s Enrolment & Fees page states that, as updated on 19 May 2026, The Terrace Medical Centre is not taking any new enrolments at this time. If you want to enrol, check the official page regularly or phone reception for current status because enrolment availability can change.
The page also explains casual-patient categories. Regular casual patients are patients who want the clinic to be their regular healthcare provider but are not eligible for publicly funded healthcare in Aotearoa New Zealand. One-off casual patients are not enrolled and may be seen for urgent or acute needs only if same-day availability exists.
New patient steps if enrolment reopens
- Submit enrolment forms and wait for confirmation before booking.
- The clinic says processing may take up to a week depending on workload.
- Book a required New Patient appointment with a practice nurse or practice assistant.
- Book a GP or NP appointment after enrolment confirmation if needed.
- Register for Well after you are eligible and have the required details.
Casual-patient limits to understand
- One-off casual patients are only offered same-day appointments if availability exists.
- Clinicians may be limited in what they can provide to one-off casual patients.
- Examples of restricted services include long-term follow-up needs, some certificates and some medicals.
- Call reception before assuming casual care is available.
GP services, nurse services and specialised appointment pathways
The Terrace Medical Centre’s services page lists a broad set of key services, including general medical treatment, diagnostic testing, children’s health, immunisations, mental health support, smoking cessation, diabetes and long-term condition care, wellness checks, sexual health, heart health assessments, accident treatment, minor surgeries, pregnancy care, breast checks, prostate checks, ear suctioning when appropriate after GP/NP consultation, wart treatment, travel advice and vaccinations.
The important patient point is that “service listed” does not mean “book any way you like.” Some services require a GP or NP assessment first, a specific clinician, a longer appointment, a procedure slot, questionnaire, baseline tests or follow-up timing.
Practice nurse services
Practice nurse appointments must be booked by phone. Ask about timing, fees and whether a GP/NP appointment is required first.
Travel vaccines
The services page says travel vaccines exclude yellow fever and require GP/NP appointment first. Complete any travel questionnaire requested by the clinic.
Minor surgery
Minor surgeries such as mole removal or ingrown toenail surgery may need initial assessment and then a separate procedure appointment.
ADHD assessment clinic
The services page lists strict eligibility, pre-visit questionnaires, Thursday afternoon clinic timing, waitlist process and a listed assessment cost. Confirm directly before relying on availability.
Funded services
The clinic lists some funded services for enrolled patients, including diabetes annual review and some cervical screening appointments. Eligibility matters.
Specialised procedures
Contraceptive implant, IUD removal, vasectomy, PrEP and some medicals have specific booking pathways. Call reception before booking.
Do not confuse The Terrace Medical Centre with Terrace Medical Clinic
This page is about The Terrace Medical Centre, the Wellington CBD general practice at Level 1/50 The Terrace. Search results can also show Terrace Medical Clinic, which says it specialises in immigration and occupational health medicals and is located at Level 1, 61 Taranaki Street, Te Aro.
This distinction matters for patient safety and user trust. If you need GP appointments, Well portal booking, repeat prescriptions, enrolled-patient fees, practice nurse appointments or general practice care, check that you are contacting The Terrace Medical Centre at 04 472 5723. If you need immigration or occupational medicals, confirm the correct provider directly before booking.
Correct clinic for this page
The Terrace Medical Centre
Level 1/50 The Terrace, Wellington 6011
Phone: 04 472 5723
Website: ttmc.co.nz
Different provider with similar name
Terrace Medical Clinic
Listed at Level 1, 61 Taranaki Street, Te Aro
Focuses on immigration and occupational medicals, not standard GP enrolment.
Map, address and CBD arrival tips
The Terrace Medical Centre is listed at Level 1/50 The Terrace, Wellington 6011. Because it is in Wellington CBD, allow extra time for parking, lifts, walking from public transport, weather and building access. The FAQ specifically warns that limited parking near the practice can affect arrival time.
Patient checklist before you call, book or visit
The best medical-centre page does more than list details. It helps patients avoid avoidable delays. Use this checklist before contacting the clinic.
Before calling
- Write your main concern in one short sentence.
- Note when symptoms started and whether they are improving or worsening.
- Have your medicine names, pharmacy choice and allergies ready.
- Know whether you need GP, NP, practice nurse, script, form or admin help.
- Have your NHI number ready if available.
Before visiting
- Confirm appointment time and clinician type.
- Bring ID, Community Services Card and relevant documents.
- Bring forms, letters, medication lists or previous results.
- Allow extra time for Wellington CBD parking or public transport delays.
- Arrive more than 5 minutes early where possible.
Common mistakes that cause delays or extra costs
- Emailing clinical enquiries: the official contact page says email/web form is not for booking appointments or clinical enquiries.
- Trying to book nurse appointments through Well: practice nurse appointments must be booked by calling reception.
- Using Well for non-standard appointments: medicals, minor surgery and specific procedures require phone booking.
- Arriving late: the FAQ says patients more than 5 minutes late are generally asked to reschedule.
- Leaving scripts too late: non-urgent prescriptions are normally sent by 2pm the following working day, and the clinic recommends keeping at least 3 weeks of medication.
- Assuming CSC reduces everything: the clinic says CSC reduces standard GP/NP appointment fees but not prescriptions, referral letters, nurse appointments and similar services.
- Confusing TTMC with Terrace Medical Clinic: confirm the address and clinic type before booking.
- Expecting new enrolment when books are closed: the clinic’s enrolment page says new enrolments are not being accepted at the reviewed date.
Nearby Wellington medical centre guides
If The Terrace Medical Centre is not the right clinic for your enrolment status, location, appointment timing or after-hours need, these nearby Wellington-area guides may help you compare official contact routes. Do not use internal links as medical advice; always confirm directly with the clinic.
Onslow Medical Centre
Useful for Johnsonville patients comparing Wellington GP appointment and after-hours routes.
Open guideIsland Bay Medical Centre
Helpful for southern Wellington users checking phone, portal and restricted-enrolment details.
Open guideNewlands Medical Centre
Useful for northern Wellington patients comparing appointment routes, fees and patient preparation.
Open guideTerrace Medical Centre frequently asked questions
What is The Terrace Medical Centre phone number?
The listed phone number is 04 472 5723. Use phone for reception, appointment help, practice nurse appointments, fees, enrolment questions, casual-patient questions and urgent admin routing.
Where is The Terrace Medical Centre located?
The clinic lists its address as Level 1/50 The Terrace, Wellington 6011. Healthpoint lists 50 The Terrace, Wellington Central, Wellington 6011.
What are The Terrace Medical Centre opening hours?
The clinic lists Monday 7.30am–5.00pm, Tuesday 8.00am–5.00pm, Wednesday 7.30am–5.30pm, Thursday 7.30am–5.30pm and Friday 7.30am–5.00pm. Reception phones are listed as available 8.00am–5.00pm Monday to Friday. The clinic is closed weekends and public holidays.
Can I book by email?
No. The official contact page says the web form is not for booking appointments or clinical enquiries, and the listed email is for non-clinical enquiries only.
Can I book online through Well?
Enrolled and regular casual patients can make GP and Nurse Practitioner bookings online or through the Well app if registered. Practice nurse appointments, non-standard appointments and bookings when you are not on Well should be made by calling reception.
How do repeat prescriptions work?
Repeat prescriptions can be requested by calling reception or through Well if you have a registered account. The clinic says non-urgent prescriptions are usually sent electronically to your chosen pharmacy by 2pm the following working day. Urgent/same-day requests have a higher fee.
Is The Terrace Medical Centre accepting new enrolments?
At the reviewed date, the official Enrolment & Fees page said the clinic was not taking new enrolments. Check the official enrolment page or phone reception because enrolment status can change.
What should I do if the clinic is closed?
For emergencies, call 111. For free non-emergency health advice, call Healthline on 0800 611 116. For urgent in-person after-hours care, follow the clinic’s listed after-hours clinic guidance and confirm current hours before travelling if possible.
Is this the same as Terrace Medical Clinic?
No. This guide is for The Terrace Medical Centre at Level 1/50 The Terrace, Wellington. Terrace Medical Clinic is a different provider listed at 61 Taranaki Street and focuses on immigration and occupational medicals.
Is this the official clinic website?
No. This is an independent patient information guide. For bookings, fees, clinical advice, prescriptions, enrolment and urgent instructions, use the official clinic website or phone the clinic directly.
Sources, accuracy note and independent-guide disclaimer
This guide summarises public information from The Terrace Medical Centre’s official website, Healthpoint and New Zealand health sources. Clinic details can change. Always confirm current appointment availability, fees, enrolment status, prescription rules, opening hours, holiday closures and after-hours options directly with the clinic.
Independent guide: Medical Centre NZ is not The Terrace Medical Centre. This page does not provide medical advice, diagnosis or treatment. It is a practical directory guide to help patients find official contact routes and prepare better questions.
- Official The Terrace Medical Centre contact page
- Official services and prescriptions page
- Official enrolment and fees page
- Official after-hours page
- Official FAQs page
- Healthpoint listing for The Terrace Medical Centre
- Healthline — Health New Zealand
- 111 emergency service — New Zealand Government
Last reviewed: 1 June 2026. Review again before publishing future edits, especially fees, enrolment status, Christmas/New Year hours, portal rules, after-hours instructions and prescription fees.
Final recommendation
For routine GP or Nurse Practitioner appointments, use Well if you are registered and eligible, or phone The Terrace Medical Centre on 04 472 5723. For practice nurse appointments, non-standard appointments, urgent same-day questions, fees or enrolment/casual-patient issues, phone reception. For after-hours uncertainty, call Healthline. For emergency symptoms in New Zealand, call 111 immediately.