A Clear Route to GP Care in Island Bay
Check Island Bay Medical Centre’s current hours, phone cutoff, restricted enrolment, consultation fees, ManageMyHealth booking, parking and after-hours options before travelling.
Routine appointments, urgent requests, longer consultations, repeat prescriptions and procedures use different routes. Starting correctly can prevent an unsuitable booking or failed visit.
Quick Answer
Island Bay Medical Centre is at 159 The Parade, Island Bay, Wellington 6023. Healthpoint lists Monday and Friday from 8:30am to 5:30pm, and Tuesday to Thursday from 8:30am to 6:30pm.
- Phone 04 383 7647 for urgent, complex or special bookings.
- Reception phones are normally switched off at 5pm, including later-opening clinic days.
- ManageMyHealth is intended for suitable non-urgent appointments.
- Enrolment is restricted to the Island Bay catchment and proof of address is essential.
- Allow at least 10–15 minutes to find parking.
I Want To…
Choose the task closest to what you need.
Opening Hours, Phone Cutoff and Correct Location
The clinic remains open later on Tuesday, Wednesday and Thursday, but its reception phones are normally switched off at 5pm.
- Phone
- 04 383 7647
- reception@ibmc.co.nz for suitable non-urgent administration
- Address
- 159 The Parade, Island Bay, Wellington 6023
- Monday
- 8:30am–5:30pm
- Tuesday–Thursday
- 8:30am–6:30pm
- Friday
- 8:30am–5:30pm
- Weekends
- Closed
- Healthlink EDI
- islbaymc
Book the Correct Appointment the First Time
The clinic’s official appointment guide says ManageMyHealth should be used only for non-urgent appointments. Urgent requests must go through reception.
Routine portal booking
- Select the appropriate doctor and available time.
- Use only for non-urgent care.
- Do not wait for the portal if symptoms are worsening.
- Phone when the correct appointment type is unavailable.
Urgent or same-day need
- Call 04 383 7647.
- Phone before reception closes at 5pm.
- Explain when symptoms began.
- State whether the problem is worsening.
Long or special booking
- A standard appointment is 15 minutes.
- Book two consecutive appointments separately when more time is needed.
- Phone for procedures, LARC, minor surgery or nurse clinics.
- Ask about preparation and extra fees.
| Patient need | Best starting point | What to prepare |
|---|---|---|
| Routine GP appointment | ManageMyHealth or phone | Main concern, preferred doctor and suitable times. |
| Several or complex concerns | Book two consecutive appointments | Prioritised list of issues and current medicines. |
| New or worsening symptoms today | Phone reception | Start time, severity, changes and why the concern cannot wait. |
| LARC insertion or removal | Phone reception | Exact device or procedure; an initial discussion visit may be needed. |
| ECG, spirometry or minor procedure | Phone reception | Ask about time, clothing, medicine instructions and fees. |
| Youth health appointment | Phone reception | Optional questionnaire and preferred support person. |
“Kia ora, my main concern is ____. It started ____, and it is getting better / staying the same / getting worse. Is one 15-minute appointment suitable, or should I book two appointments or a special clinic?”
Have ready when booking
- Patient name and date of birth.
- Main reason for the appointment.
- When symptoms began.
- Medicine names and doses.
- Preferred doctor when relevant.
- Interpreter or accessibility requirements.
Bring to the appointment
- Community Services Card when applicable.
- Current medicine or pharmacy list.
- Hospital and specialist letters.
- Forms requiring completion.
- Short list of priority questions.
- Payment method for applicable charges.
Restricted Enrolment, Proof of Address and Registration Check
Island Bay Medical Centre is accepting some new patients, but only within the Island Bay catchment area. Proof of address is essential.
Check the catchment
Ask whether your exact Island Bay address is eligible.
Prepare evidence
Use a current utility bill or another document approved by reception.
Submit enrolment
Follow the current clinic instructions and wait for acceptance.
Book registration care
After acceptance, arrange the appropriate first appointment.
Free registration and health check for adults
The clinic’s current website invites new patients aged 18 and over to book a free 15-minute registration and health-check appointment with their GP. This visit helps establish history, current medicines and ongoing care needs.
- Bring an updated medicine list.
- Prepare major diagnoses and previous operations.
- Bring relevant specialist or hospital letters.
- List allergies and medicine reactions.
- Prepare important family medical history.
- Ask whether normal consultation charges apply to any separate health concern.
Enrolled GP Fees and Community Services Card Rates
Healthpoint publishes the following enrolled-patient fees. Extended appointments, procedures, prescriptions, forms, vaccines, dressings and casual care may cost extra.
| Age group | Without CSC | With CSC | Useful question |
|---|---|---|---|
| Under 6 | Free | Free | Does the requested procedure or form have a separate fee? |
| 6–13 | Free | Free | Are vaccines, materials or procedures included? |
| 14–17 | $55 | $13.50 | Does confidential youth care or a longer visit change the charge? |
| 18–24 | $60 | $20 | Is this a standard consultation or a special service? |
| 25–44 | $67 | $20 | Will two consecutive appointments be charged separately? |
| 45–64 | $67 | $20 | Are tests, monitoring or materials additional? |
| 65+ | $65 | $20 | Is extra time available for complex medicine review? |
Repeat Prescriptions and Test-Result Follow-Up
The clinic’s official repeat-prescription instructions say the online service is for medicines previously prescribed by Island Bay Medical Centre. A consultation may still be required.
Before requesting a repeat
- Request before the medicine runs out.
- Confirm the clinic prescribed it previously.
- Provide medicine name, strength and dose.
- Name the receiving pharmacy.
- Mention new symptoms or side effects.
- Phone if the medicine or dose has changed.
Why a consultation may be required
- A routine review may be due.
- Blood tests or monitoring may be overdue.
- The condition may no longer be stable.
- The requested medicine may have changed.
- The medicine may require closer supervision.
- The request may not qualify as a routine repeat.
Before leaving after a test
“How will I receive the result, when should I follow up if I hear nothing, and which symptoms mean I should seek help sooner?”
Healthpoint says many results return within about 48 hours, while uncommon tests sent to specialist laboratories can take longer. This is general guidance, not a guaranteed result date.
Official Appointment and Youth-Health Documents Explained
These clinic documents answer practical questions that are easy to miss on directory pages.
Confirms that ManageMyHealth is for non-urgent appointments, urgent requests should go to reception, the standard appointment is 15 minutes and longer care needs two consecutive bookings.
Open the appointment guideExplains that the online repeat route is for medicines previously prescribed by the clinic and that clinical review rules still apply.
Open repeat instructionsStates that answering is optional and answers are confidential within the healthcare team.
Open youth questionnaireInvites young people aged 15–16 to a free health check and says a friend or parent can attend for support.
Open youth-check invitationFree Youth Health Check and Confidential Appointment Planning
The clinic’s official invitation offers a free youth health check for people aged 15–16. The optional questionnaire can help prepare for topics that may be difficult to raise during a short consultation.
What the documents say
- The health check is offered free.
- The questionnaire is optional.
- Answers are confidential within the healthcare team.
- A friend or parent may attend.
- The appointment is booked by phoning reception.
Before the visit
- Write down the main health question.
- Prepare medicine and allergy details.
- Decide whether a support person should attend.
- Ask privately about confidentiality limits.
- Request more time when several topics need discussion.
GP, Screening, Contraception and Procedure Services
Tell reception the exact service name. Several services need a special booking, preparation or initial assessment.
Cervical screening and HPV testing
Healthpoint lists HPV vaginal-swab screening and clinician-collected cervical samples.
- Ask whether self-testing is suitable.
- Screening generally applies to eligible people aged 25–69.
- Further testing or colposcopy may be required when HPV is found.
Childhood, adult, pregnancy and travel vaccines
Listed vaccines include childhood, pregnancy, influenza, MMR, HPV, meningococcal, shingles, RSV, catch-up and privately funded vaccines.
- Phone to confirm eligibility and stock.
- Bring prior records for catch-up or travel care.
- Plan travel vaccination well before departure.
IUD and Jadelle insertion or removal
Healthpoint lists IUD and Jadelle insertion and removal services.
- Mention the exact requirement when phoning.
- An initial options discussion may be needed.
- The procedure may take up to 30 minutes.
- Confirm device, procedure and follow-up costs.
ECG, laboratory results and general screening
The clinic lists ECG recording, laboratory-result support and health screening.
- Ask whether a GP or nurse booking is required.
- Confirm any clothing or medicine instructions.
- Ask how results will be communicated.
Liquid nitrogen, minor injury care and minor surgery
Listed services include liquid-nitrogen treatment, minor accident care and selected minor surgery.
- Phone first for a recent or worsening injury.
- A lesion may need assessment before treatment.
- Materials, pathology and follow-up may cost extra.
Spirometry and breathing tests
Spirometry measures airflow and lung volume and may take 15–30 minutes.
- The test may be repeated after inhaled medicine.
- Ask whether inhaler instructions apply before testing.
- Bring current inhalers and an asthma plan when relevant.
Well Child, mental wellbeing and weight support
The listing includes Well Child/Tamariki Ora checks, general-practice wellbeing support and weight-management care.
- Ask whether a GP, nurse, HIP or coach is most suitable.
- Tell reception when extra time is required.
- Call 111 for an immediate safety emergency.
Doctors Listed at Island Bay Medical Centre
Healthpoint currently lists the following GPs. Confirm individual working days and availability when booking.
After-Hours Virtual GP and Wellington Urgent Care
Island Bay Medical Centre partners with Practice Plus for virtual GP care and names Wellington Accident and Urgent Medical Centre as its preferred face-to-face urgent-care clinic.
Wellington Accident and Urgent Medical Centre
- Address
- 17 Adelaide Road, Mount Cook, Wellington 6021
- Phone
- 04 384 4944
- Hours
- 8am–9pm every day
- Access
- Walk-in; appointments are not taken
- Queue
- Patients are seen according to triage priority
- Facilities
- On-site X-ray, plastering, fracture follow-up and urgent pharmacy
Wait-time and arrival planning
- Weekday waits are commonly up to two hours and can be longer.
- Weekend and public-holiday waits can reach four hours.
- Capacity may be reached before the 9pm closing time.
- Tell reception immediately about chest pain, breathing trouble or bleeding.
- Bring photo ID and medicine information.
- ACC patients may need to complete an accident form.
Parking and transport
Limited free 60-minute parking is available on Adelaide Road, with free dedicated parking on Alfred Street. A bus stop is located close to the clinic.
What the 1 June 2026 urgent-care fee PDF shows
Consultation charges depend on age, Wellington GP registration, Community Services Card status, time of visit and whether the claim is medical or ACC-related.
| Example visit | Published fee | Important condition |
|---|---|---|
| Registered Wellington adult, medical | $120 | Listed for weekdays and evening/weekend periods. |
| Registered Wellington youth age 14–17 | $85 | Medical consultation. |
| Child under 14 after 5pm or weekend | Free consultation | Materials, tests or treatment may still cost extra. |
| CSC adult after 5pm or weekend | $50 | Bring a valid Community Services Card. |
| Registered Wellington adult ACC | $80 | Additional payment may apply if ACC declines the claim. |
| CSC adult ACC | $20 | Published urgent-care ACC rate. |
| Non-eligible overseas adult | $270 | Payment is required at consultation time. |
| Public-holiday surcharge | $20 | Additional materials and extended-consultation fees may apply. |
Parking, Public Transport and Accessibility
Parking around Island Bay Medical Centre can be difficult because of cycle-lane changes. Healthpoint recommends allowing at least 10–15 minutes to find a park.
Common Booking and Visit Mistakes
Avoid these errors before contacting or travelling to the clinic.
Calling after 5pm because the clinic closes later.
Phones normally switch off at 5pm.
Booking one 15-minute slot for several concerns.
Book two consecutive appointments.
Trying to enrol without proof of address.
The catchment restriction requires address evidence.
Leaving no time for parking.
Allow at least 10–15 extra minutes.
Using online booking for urgent deterioration.
Phone reception or use urgent care.
Booking a routine slot for LARC or minor surgery.
Phone for procedure-specific instructions.
Requesting a new medicine as a repeat.
The repeat route is for medicines previously prescribed by the clinic.
Arriving at urgent care close to 9pm.
Capacity may be reached before closing.
Official Sources for Final Actions
Use these links only after identifying the exact task you need to complete.
Official clinic website, enrolment information and downloadable patient documents.
Open official clinic websiteHours, phone cutoff, fees, doctors, enrolment, parking and services.
Verify current clinic detailsRoutine non-urgent online appointment route.
Open online bookingSame-day virtual GP care for suitable after-hours concerns.
Check virtual appointmentsWalk-in care, X-ray, pharmacy, parking, waiting and fee information.
Check urgent-care informationFree 24-hour advice from nurses and paramedics.
Read official Healthline guidanceThis independent guide is not Island Bay Medical Centre and does not provide diagnosis, treatment or personalised medical advice.
Island Bay Medical Centre FAQs
What are Island Bay Medical Centre’s opening hours?
Healthpoint lists Monday and Friday from 8:30am to 5:30pm, and Tuesday to Thursday from 8:30am to 6:30pm. Weekends are closed, and reception phones are normally switched off at 5pm.
What is Island Bay Medical Centre’s phone number?
The listed phone number is 04 383 7647. Use it for urgent bookings, longer appointments, procedures, enrolment, fees and prescription uncertainty.
Can I book Island Bay Medical Centre appointments online?
Yes. ManageMyHealth is available for suitable non-urgent appointments. The official booking guide says urgent appointments should be requested by phoning reception.
Is Island Bay Medical Centre accepting new patients?
The practice has restricted enrolment. It is accepting some people who live in the Island Bay catchment, and proof of address such as a current utility bill is essential.
Does Island Bay Medical Centre offer a new-patient health check?
The clinic’s current website invites newly enrolled patients aged 18 and over to book a free 15-minute registration and health-check appointment with their GP.
How much is an enrolled adult GP appointment?
Healthpoint lists $60 for ages 18–24, $67 for ages 25–64 and $65 for ages 65 and over. The listed Community Services Card fee is $20 for these adult age groups.
How long is a standard appointment?
The official appointment guide says a standard appointment is 15 minutes. Patients who need longer should book two consecutive appointments separately.
Can I request a repeat prescription online?
The clinic’s official instructions say the online repeat service is for medicines previously prescribed by Island Bay Medical Centre. A consultation or monitoring test may still be required.
Is parking available at Island Bay Medical Centre?
Parking can be difficult because of cycle lanes. Healthpoint recommends allowing at least 10–15 minutes and lists three disabled car parks in front of the practice.
Where should I go when Island Bay Medical Centre is closed?
Use Practice Plus for suitable virtual GP care or Wellington Accident and Urgent Medical Centre at 17 Adelaide Road for walk-in urgent care. Call Healthline on 0800 611 116 for advice and call 111 for an emergency.
Final Patient Check
For routine care, use ManageMyHealth or phone 04 383 7647. Phone before 5pm for urgent or special bookings, and book two consecutive appointments when one 15-minute consultation will not be enough.
Bring proof of address for restricted enrolment, allow extra parking time, and use Practice Plus or Wellington urgent care when the clinic is closed. Call 111 for a critical emergency.