Find the Right Onslow Care Route Before You Book
Check current opening hours, consultation fees, new-patient enrolment, Manage My Health rules, prescription timing, medical forms and Wellington after-hours care before travelling.
Routine care may fit an online appointment. Phone reception for urgent symptoms, a first visit, several health concerns, a medical examination, a procedure or any appointment that may need more than 15 minutes.
Quick Answer
Onslow Medical Centre is at 125 Moorefield Road, Johnsonville, Wellington. The practice lists Monday–Thursday hours of 8am–7pm and Friday hours of 8am–6pm.
- Call 04 478 9999 for urgent, complex, longer or special appointments.
- Use Manage My Health for suitable routine appointments and established repeat prescriptions.
- Eligible new patients are currently welcome to enrol.
- Standard appointments are generally 15 minutes.
- Use Practice Plus or Wellington After Hours Medical Centre when Onslow is closed.
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Onslow Medical Centre Hours, Phone and Address
- Phone
- 04 478 9999
- General email
- reception@omc.co.nz for non-urgent administration
- Enrolment email
- enrolment@omc.co.nz
- Address
- 125 Moorefield Road, Johnsonville, Wellington 6037
- Healthlink EDI
- onslowmc
- Monday–Thursday
- 8am–7pm
- Friday
- 8am–6pm
- Weekends
- Closed
- Public holidays
- Closed
Important Onslow Medical Centre Updates for 2026
These current clinic notices affect booking, reminders, prescription planning and service expectations.
The clinic now sends appointment reminders through WhatsApp when possible. Patients without WhatsApp should still receive an SMS.
Most consultation fees cover up to 15 minutes. Longer or multi-issue visits may attract an extended consultation fee.
The clinic asks patients with three or more concerns to request a double appointment.
From February 2026, some stable patients may be eligible after a GP review. It is not automatic or suitable for every medicine.
The clinic states that it does not diagnose adult ADHD or begin ADHD medicines, but a GP can discuss referral to an external provider.
The clinic asks patients to pay at the time of the appointment and publishes missed-appointment charges.
How to Book the Correct Onslow Appointment
A straightforward routine GP booking when the correct clinician and appointment type are available.
Urgent concern, first appointment, several issues, double visit, medical examination, procedure or vaccination.
A problem cannot safely wait until Onslow reopens but is not a life-threatening emergency.
| What you need | Best route | What to prepare |
|---|---|---|
| One routine health concern | Manage My Health or phone | Main concern, medicine list and preferred doctor. |
| Three or more issues | Phone for a double appointment | A prioritised list of the most important concerns. |
| First appointment after enrolment | Phone reception | Photo ID, medicines, previous practice and health history. |
| Another family member also needs care | Book a separate appointment | Correct patient name, date of birth and reason for visit. |
| Medical examination | Phone reception | Required form, photo ID and purpose of the examination. |
| Procedure, vaccination or special test | Phone reception | Service name, previous assessment and fee questions. |
“Kia ora, I need an appointment for ____. I have one concern / several concerns / a medical form / a procedure request. Which booking type do I need, how long should I allow, what will it cost, and what should I bring?”
Cancellation rules: current page versus older PDF
The current fees page refers to at least two hours’ notice before a missed-appointment charge may apply. An older Manage My Health PDF refers to 24 hours for online appointments.
How to Enrol as a New Patient
Onslow Medical Centre and Healthpoint currently state that the practice is accepting eligible new patients.
Check eligibility
Confirm that you qualify for publicly funded healthcare in New Zealand.
Complete enrolment
Use the clinic’s official online enrolment route.
Provide evidence
Supply photo ID and funding-eligibility documents when required.
Book the first visit
Wait for confirmation, then phone reception.
Information the form requests
- Full legal and preferred name.
- Date and country of birth.
- Residential and postal address.
- Phone, email and emergency contact.
- Ethnicity and smoking status.
- Previous general practice.
- Text and Manage My Health consent.
Your first appointment
- Wait for the enrolment confirmation email.
- The first visit cannot be booked online.
- Phone reception on 04 478 9999.
- A 15-minute nurse appointment is listed at no charge.
- A 30-minute new-patient doctor appointment follows.
- The doctor appointment is charged as a double consultation.
Who signs the enrolment form?
The current enrolment PDF says patients aged over 16 must complete their own form. A parent or caregiver can sign for a child under 16. A person signing for somebody else must have appropriate authority.
Eligibility evidence
New Zealand citizens may be asked to show proof. Non-citizens may need to provide a passport, visa and evidence that the relevant publicly funded healthcare eligibility rule applies.
Medical-record transfer and privacy
The enrolment form asks whether the practice may obtain records from the previous doctor. It also explains that relevant information may be shared with the PHO, authorised health providers and national programmes for care, funding and service planning.
Current GP Consultation Fees
The clinic’s current fee page and Healthpoint publish the following enrolled-patient fees. Confirm the amount before attending because eligibility, appointment duration and additional services can affect the total.
| Enrolled age group | Without CSC | With CSC |
|---|---|---|
| 13 and under | No charge | No charge |
| 14–17 | $61.50 | $13.50 |
| 18–24 | $68.00 | $20.00 |
| 25–44 | $72.50 | $20.00 |
| 45–64 | $73.00 | $20.00 |
| 65+ | $68.00 | $20.00 |
Casual, prescription and service fees
| Service | Published fee | Confirm before booking |
|---|---|---|
| Casual patient | $134.00 | Availability and whether additional services are required. |
| Casual patient under 14 | $100.00 | Availability and eligibility. |
| Overseas visitor | $150.00 | Tests, forms and procedure costs. |
| Nurse consultation | $47.00 | Whether vaccine or materials are extra. |
| Standard prescription | $33.00 | Processing time and pharmacy. |
| CSC prescription | $18.00 | Current card eligibility. |
| Urgent same-day prescription | $42.00 | Clinical suitability and cut-off time. |
| Minor surgery | From $290 plus materials | Assessment, pathology and follow-up. |
| Maritime medical | $317 including nurse charge | Tests, forms and appointment duration. |
| ECG, lung function or hearing test | $80 each | Preparation and consultation fee. |
| Cervical screening with nurse | $47.00 | Funding and screening method. |
Other published charges
- Telephone GP consultations use the regular consultation rate.
- Email consultations start from $16 depending on complexity.
- Referral letters start from $50 depending on complexity.
- Well-men and well-women checks are listed at $270.
- Early maternity care during the first 12 weeks is listed as no charge.
Fee questions to ask
- Does my Community Services Card apply?
- Is this an ACC consultation?
- Do I need a double appointment?
- Are materials, pathology or vaccines additional?
- Could an extended consultation fee apply?
- When is payment required?
Manage My Health Appointments, Results and Messages
Suitable portal tasks
- Book a suitable routine appointment.
- View available laboratory results.
- Read the doctor’s result comments.
- Request an established long-term medicine.
- Send a non-urgent secure message.
- Report incorrect health-summary information.
Important portal limits
- Do not send urgent or serious symptoms.
- Messages may take up to 48 business hours.
- Not every clinician answers email requests.
- Complex messages may require an appointment.
- A complex email consultation may carry a fee.
- Use a private email address for your account.
How test results appear
The clinic’s portal document says an email may notify you when the record is updated. Results can appear under the health-summary area with a doctor’s comment. Read the comment and complete any recommended follow-up.
Repeat Prescriptions, 48-Hour Timing and 12-Month Scripts
Choose the medicine
Request a medicine previously issued by the practice.
Provide patient details
Include name, date of birth, doctor and phone number.
Name the pharmacy
Provide the pharmacy receiving the electronic prescription.
Allow processing time
Standard requests are listed as ready within 48 hours.
Information to provide
- Full patient name.
- Date of birth.
- Usual doctor.
- Contact phone number.
- Medicine name, strength and dose.
- Preferred pharmacy.
Why a review may be required
- The medicine has not been issued before.
- A health review is overdue.
- Monitoring tests are due.
- The dose or symptoms have changed.
- The medicine requires closer supervision.
- A longer prescription is not clinically suitable.
Can you receive a 12-month prescription?
Some patients with stable long-term conditions may be eligible for prescriptions lasting up to 12 months. The clinic says patients should book a GP review when the next repeat is due so the doctor can decide whether this is safe.
GP, Nursing, Screening and Procedure Services
General, family, child and adolescent care
The clinic provides routine primary care, long-term-condition reviews, health screening and injury assessment.
- Request a double appointment for three or more concerns.
- Book each family member separately.
- Bring medicine details and hospital correspondence.
Vaccinations and immunisations
Healthpoint lists pregnancy, childhood, age-based, influenza, MMR, meningococcal and other immunisation services.
- Phone to check vaccine availability and funding.
- Bring previous vaccination information.
- Ask whether a nurse appointment is required.
Cervical screening and reproductive health
Cervical screening may involve a self-taken or assisted HPV swab, or a clinician-collected cervical sample.
- Ask which option is suitable for you.
- Confirm funding and nurse charges.
- Phone for LARC, contraception or procedure bookings.
ECG, lung-function and hearing tests
The fee page lists separate charges for ECG, lung-function and hearing tests.
- Spirometry may take about 15–30 minutes.
- Ask whether inhalers or medicine affect preparation.
- Confirm whether a separate GP consultation is needed.
Minor surgery, liquid nitrogen and vasectomy
The clinic lists minor surgery, liquid-nitrogen treatment and vasectomy services.
- Book an assessment before expecting same-day treatment.
- Ask about materials, pathology and follow-up costs.
- A vasectomy procedure may take approximately 30–60 minutes.
Travel health and vaccines
Travel consultations can cover destination risk, vaccines, malaria prevention and existing medical conditions.
- Provide all destinations and departure dates.
- Bring vaccine records and medicine information.
- Book early enough for multi-dose courses.
Mental wellbeing and referral support
Healthpoint lists wellbeing support that may involve GPs, nurses, Health Improvement Practitioners, Health Coaches or Support Workers.
- Tell reception when extra appointment time may be needed.
- Ask whether a wellbeing team member is suitable.
- The clinic does not currently diagnose adult ADHD or start ADHD medication.
Allergy management and testing
The family-health page lists assessment for hay fever, asthma, eczema, food allergy, urticaria and anaphylaxis, including skin-prick testing and immunotherapy in suitable cases.
- Enrolled patients can book an appointment.
- Externally referred patients should request a 30-minute appointment.
- Bring referral information and a medicine list.
Driver, Maritime, Insurance and Workplace Medicals
The practice provides several certification and occupational medical examinations. Tell reception the exact purpose because form, test and appointment requirements differ.
| Medical type | Bring | Booking tip |
|---|---|---|
| Driver licence medical | Photo ID, licence details, glasses, hearing aids and required forms. | Say whether it is heavy-vehicle or age-related. |
| Maritime seafarer medical | Maritime forms, photo ID and requested medical information. | Confirm tests, nurse time and total fee. |
| Insurance medical | Insurer paperwork, identification and test instructions. | Reports or tests may require additional time. |
| Pre-employment or workplace medical | Employer forms, role requirements and identification. | Tell reception which tests the employer requires. |
| Scuba-diving medical | Dive organisation form, medical history and identification. | Do not use a standard short online appointment. |
| Outward Bound medical | Programme form and relevant health information. | Mention the completion deadline. |
Official PDFs and Which Information Is Still Useful
The PDFs provide useful procedural detail, but several were published years ago. Use current web pages for today’s fees, staff, prescription methods and cancellation rules.
Covers patient identity, eligibility, consent, previous-practice records, PHO enrolment and health-information privacy.
Open enrolment form PDFExplains online appointments, non-urgent messages, result notifications, repeat prescriptions and possible fees for complex messages.
Open portal consent PDFShows how to select the medicine, doctor, pharmacy, urgency and payment route in Manage My Health.
Open prescription guide PDFAfter-Hours Care for Onslow Patients
Onslow patients have two main non-emergency routes: Practice Plus for suitable virtual care and Wellington After Hours Medical Centre for in-person walk-in care.
Wellington After Hours Medical Centre
- Phone
- 04 384 4944
- Address
- 17 Adelaide Road, Mount Cook, Wellington 6021
- Hours
- 8am–9pm every day of the year
- Access
- Walk-in; no appointment required
- Bring
- Photo ID such as a passport, driver licence or student ID
- Facilities
- Fracture clinic, plastering, radiology and pharmacy are listed on site
- Parking
- Limited free 60-minute parking is listed on Adelaide Road
Map, On-Site Pharmacy and Arrival Checklist
Onslow Pharmacy is at the same address
Pharmacy details
- Phone: 04 478 6512
- Address: 125 Moorefield Road
- Monday–Friday: 9am–5pm
- Approximate lunch closure: 12:15pm–1:15pm
Use the correct contact
- Call the medical centre to change a GP appointment.
- Call the pharmacy about medicine collection.
- Tell the clinic which pharmacy should receive your script.
- Check pharmacy hours before expecting collection.
Common Mistakes That Cause Delay or Extra Cost
Booking three concerns into one short visit.
Ask for a double appointment.
Using one appointment for several people.
Each patient needs a separate booking.
Booking the first enrolment visit online.
Phone after enrolment is confirmed.
Sending urgent symptoms through the portal.
Manage My Health is non-urgent.
Waiting until medicine has run out.
Standard prescriptions can take 48 hours.
Arriving for a medical without its form.
Bring the required form and photo ID.
Cancelling too late.
Cancel as early as possible and phone when unsure.
Assuming every stable medicine gets 12 months.
The GP must decide whether it is safe.
Official Sources for Final Actions
Phone, emails, address, hours and non-urgent contact rules.
Verify contact detailsEnrolment, fees, services, hours, doctors and after-hours providers.
Check HealthpointManage My Health and reception booking routes.
Open booking guidanceEligibility, identity evidence and first-appointment requirements.
Open enrolment guidanceEnrolled, casual, prescription, examination and procedure fees.
Check current feesWalk-in hours, address, ID requirements, parking and on-site services.
Check urgent careThis is an independent patient guide. It is not Onslow Medical Centre and does not provide diagnosis, treatment or personalised medical advice.
Onslow Medical Centre FAQs
What are Onslow Medical Centre’s opening hours?
Onslow Medical Centre is open Monday to Thursday from 8am to 7pm and Friday from 8am to 6pm. It is closed on weekends and public holidays.
What is the Onslow Medical Centre phone number?
The main phone number is 04 478 9999. Use it for urgent concerns, appointments, longer bookings, medical examinations and prescription help.
Can I book an appointment online?
Yes. Enrolled patients can use Manage My Health for suitable routine appointments. Phone reception for first visits, double appointments, urgent concerns, medicals, procedures or special services.
Is Onslow Medical Centre accepting new patients?
Yes. The clinic and Healthpoint currently state that eligible new patients are welcome to enrol.
What happens at the first appointment after enrolment?
The clinic lists a 15-minute nurse appointment at no charge followed by a 30-minute new-patient doctor appointment charged as a double consultation. The first visit must be booked by phone.
How much does an enrolled adult GP appointment cost?
Published fees vary by age and Community Services Card status. Examples include $72.50 for ages 25–44 without CSC, $73 for ages 45–64 without CSC and $20 for enrolled adults with CSC.
How long does a repeat prescription take?
The clinic says a standard repeat prescription should be ready within 48 hours. The published standard fee is $33, and an urgent same-day request is listed at $42.
Can I receive a 12-month prescription?
Some patients with stable long-term conditions may be eligible after a GP review. A 12-month prescription is not automatic and may be unsuitable when regular monitoring or medicine review is required.
Where should I go when Onslow Medical Centre is closed?
Check Practice Plus for suitable virtual care or visit Wellington After Hours Medical Centre at 17 Adelaide Road, open 8am–9pm every day. Call Healthline for advice or 111 for a critical emergency.
Is there a pharmacy at Onslow Medical Centre?
Yes. Onslow Pharmacy is at 125 Moorefield Road. Its published weekday hours are 9am–5pm, with an approximate lunch closure from 12:15pm to 1:15pm.
Final Patient Check
Use Manage My Health for a straightforward routine appointment or established prescription request. Phone 04 478 9999 for urgent concerns, a first visit, three or more issues, a medical examination, a procedure or any task that may need extra time.
Confirm the fee, bring required forms, allow 48 hours for a standard prescription and use the exact Moorefield Road address. After hours, use Practice Plus, Wellington After Hours Medical Centre or Healthline according to the care needed.