Book, Enrol or Get Care Without Guesswork
Check Remuera Medical Centre’s phone number, weekday hours, appointment options, consultation fees, prescription rules, doctor availability and after-hours pathways before travelling.
Existing patients can book routine appointments online. Phone reception when symptoms are worsening, no suitable slot appears, a procedure is needed or the correct booking type is unclear.
Quick Answer
Remuera Medical Centre is a GP practice at 377A Remuera Road, with its entrance under the historic Remuera Pharmacy frontage near the top of Victoria Avenue.
- Phone 09 520 1565.
- The contact page and Healthpoint list Monday–Friday, 8:30am–5:30pm.
- The homepage displays 8:15am–5:30pm, so confirm before arriving early.
- Four listed doctors are accepting enrolments; Dr Marcus Stone is at capacity.
- Routine repeat prescriptions normally require 48 hours.
- Sixty minutes of parking is listed behind the clinic in the New World car park.
I Want To…
Choose the task closest to what you need.
Choose the Safest First Step
Use for severe breathing difficulty, collapse, major trauma, uncontrolled bleeding or another life-threatening event.
Phone reception. The booking page may show no online slots even when reception can place patients on a waiting list.
Existing patients can use the clinic’s official online booking page when a suitable appointment is displayed.
Call the normal clinic number and follow the current triage instructions, use MedOnline or visit White Cross Ascot.
Opening Hours, Phone, Address and Entity Check
Several nearby practices use “Remuera” in their names. Confirm the phone number and pharmacy-frontage entrance before travelling.
- Clinic
- Remuera Medical Centre
- Phone
- 09 520 1565
- office@remueramedical.co.nz for non-urgent administration
- Street entrance
- 377A Remuera Road, Remuera, Auckland
- Main address wording
- The clinic also publishes 377 Remuera Road
- Monday–Friday
- 8:30am–5:30pm on the contact page and Healthpoint
- Homepage time
- 8:15am–5:30pm; phone before relying on access before 8:30am
- Weekends
- Normal GP clinic closed
- Public holidays
- Listed as closed; verify the current after-hours route
- Healthlink EDI
- remueram
How to Book the Correct Appointment
The official online page is intended for existing patients. Phone when no suitable slot appears, the problem is urgent or a special appointment is needed.
| Patient task | Best first action | Why it matters |
|---|---|---|
| Routine GP consultation | Book online | Choose a displayed doctor and time; standard appointment charges apply. |
| No suitable online slot | Phone reception | The booking page directs patients to call for the waiting list. |
| New or worsening symptoms | Phone reception | Reception needs symptom timing and urgency information. |
| Several health concerns | Ask for a double appointment | A standard consultation may not allow enough time; a double fee applies. |
| Nurse service or vaccination | Phone reception | Staffing, stock, preparation and extra charges may need checking. |
| Minor surgery or biopsy | Phone reception | A procedure assessment, longer booking and special cancellation rules apply. |
| Immigration medical | Use the dedicated online tool | The process collects documents and payment before the appointment. |
Identify the appointment type
Decide whether the task is routine, urgent, nursing-related, a procedure, a prescription or an immigration medical.
Check online availability
Use the official booking page if you are an existing patient and the correct appointment is displayed.
Phone when the portal does not fit
Ask about the waiting list, a same-day response, a longer consultation or another available doctor.
Confirm fee and preparation
Ask what to bring, whether extra charges apply and how early you should arrive.
“Kia ora, I am a Remuera Medical Centre patient. My main concern is ____. It started ____, and it is getting better / staying the same / getting worse. I cannot find the right online slot. Should I join the waiting list, book a double appointment or use urgent care?”
Cancellation and Late-Arrival Rules From the Official PDF
The clinic’s Patient Appointments Policy covers cancellations, missed appointments and late arrivals. The PDF is marked as developed or revised in February 2023.
No cancellation fee is charged under the published policy.
The full applicable appointment fee may be charged.
The full applicable appointment fee may be charged.
A rebooking fee equal to one standard consultation is payable on the rebooked day.
The full procedure fee may be charged, followed by another full fee for the rebooked procedure.
The usual 10–15 minute consultation may be shortened to avoid delaying other patients.
New-Patient Enrolment and Doctor Capacity
The clinic website states that four doctors are accepting new patients. The enrolment form requires a separate application for each family member.
How to apply online
- Prepare a clear scanned passport image.
- Prepare a visa copy if you are not a New Zealand citizen.
- Enter your identity, address and contact details.
- Provide your previous practice and GP information.
- Select one of the doctors currently available on the form.
- Authorise transfer of your existing medical records.
- Add next-of-kin and emergency-contact information.
- Read the privacy and enrolment declarations.
- Add your electronic signature and submit.
Current GP, Nurse, Prescription and Procedure Fees
These prices are published by the clinic. Confirm the total before treatment because extra services, materials, laboratory testing and third-party charges may apply.
| Service | Published fee | Planning note |
|---|---|---|
| GP appointment — under 14 | Free | Confirm whether the exact service is funded. |
| GP appointment — age 14–17 | $65 | Standard consultation. |
| GP appointment — age 18+ | $79.50 | Standard enrolled adult consultation. |
| Casual patient consultation | $145 | Phone first to confirm casual appointment availability. |
| Nurse consultation | $50 | Procedure or material charges may be additional. |
| ACC GP consultation | $79.50 | The clinic lists this at the standard adult GP fee. |
| ACC nurse appointment | $45 | Ask about dressings, materials and follow-up. |
| Repeat prescription | $32 | Similar charges may apply to reports, referrals or blood-test requests. |
| ECG | $35 | A consultation fee may also apply. |
| Liquid nitrogen | Nurse fee + $20 | Repeat treatment may be required. |
| Depot contraceptive injection | Nurse fee + $30 | Confirm medicine and consultation charges. |
| Minor surgery or biopsy | From $489 | Ask about pathology, materials and follow-up. |
| In-hours home visit | $318 | Availability and suitability must be confirmed. |
| Double or extended appointment | Twice the applicable fee | Book the longer slot in advance. |
Payment is due on the day the consultation or service is provided. Ask for a total estimate before procedures, iron infusions, forms, travel vaccines or unfunded medicines.
Repeat Prescriptions and Test-Result Follow-Up
Repeat-script rules
- Allow 48 hours for processing.
- You must normally have seen a doctor within the last six months.
- You must have no outstanding clinic accounts.
- The prescription can be sent to any New Zealand pharmacy.
- The clinic emails when the prescription is ready.
- Phone for urgent requests.
Information to provide
- Medicine name and strength.
- Current dose and instructions.
- Preferred pharmacy.
- Any recent medicine changes.
- Any new or worsening symptoms.
- How much medicine remains.
Result questions
- How will the result be communicated?
- When should I follow up?
- Has the clinician reviewed the result?
- Do I need another appointment?
- Which symptoms require earlier care?
GP Services and Special Booking Requirements
Adult, child and long-term medical care
General medical care includes illness assessment, medicine monitoring, prevention, mental-health support and long-term condition management.
- Bring current medicines and relevant specialist letters.
- Ask for a double appointment for several complex concerns.
- Prioritise the most important issue.
Immunisations and travel health
Listed vaccines include childhood, pregnancy, flu, HPV, MMR, meningococcal, shingles, RSV, COVID-19, catch-up and privately funded vaccines.
- Phone to confirm stock and eligibility.
- For travel care, provide destinations and departure dates.
- Travel assessment uses a GP appointment plus variable vaccine charges.
Minor surgery, biopsy and liquid nitrogen
The practice lists lesion removal, biopsies, benign mole or skin-tag procedures, ingrown-toenail surgery and liquid-nitrogen treatment.
- Confirm whether an assessment is needed first.
- Ask about pathology and material charges.
- Special missed-procedure fees apply.
Contraception and cervical screening
Services include IUCD insertion and cervical screening, including HPV vaginal swab or clinician-collected sample options where appropriate.
- Request the correct appointment type.
- Ask about preparation and eligibility.
- Confirm consultation, device and follow-up costs.
Adult ADHD assessment and medication initiation
Dr Rory Johnston offers adult ADHD assessment and medication initiation through MedOnline.
- The service is for adults aged 18 and over.
- Only specifically trained practitioners provide it.
- Extended or multiple appointments are required.
- Additional charges apply.
- The service may not be suitable for every patient.
New Zealand and Canadian Immigration Medicals
The clinic requires immigration medicals to be booked through its dedicated online tool. Reception does not complete these bookings by normal phone request because documents and payment are collected online.
| Medical type | Clinic fee | Not included |
|---|---|---|
| Adult NZ or Canadian immigration medical | $255 including GST | Laboratory, chest X-ray and specialist charges |
| Child under 14 medical | $120 including GST | Third-party tests or referrals |
| X-ray-only immigration medical | $120 including GST | Radiology provider’s X-ray charge |
Prepare before booking
- Scanned passport image.
- Passport-style headshot.
- Credit card for online payment.
- Correct immigration medical type.
- A separate booking for every family member.
Third-party costs
- The clinic page currently estimates laboratory charges at about $160–$300.
- It currently estimates chest X-ray charges at $140 or more.
- Specialist referrals generate separate provider fees.
- Confirm current external charges before booking.
After-Hours Care in Remuera
The clinic lists telephone triage, MedOnline and White Cross Ascot as after-hours pathways. Public clinic pages use different names for the phone-triage team, so call the normal clinic number and follow the current recorded instructions.
Call the normal clinic number
- Phone 09 520 1565.
- Follow the current recorded triage route.
- Explain symptoms, timing and deterioration clearly.
- Telephone advice is not a substitute for emergency care.
MedOnline
- Provides suitable out-of-hours online GP care.
- Record access may depend on the clinician booked.
- Not every condition can be assessed safely online.
- Physical examination, testing or emergency treatment may still be required.
White Cross Ascot 24/7
- 90 Green Lane East, Remuera.
- Open 24 hours every day.
- Walk-in; no appointment required.
- Phone 09 520 9555.
- Parking, pharmacy and private X-ray are on site.
- Separate urgent-care fees apply.
For free 24-hour advice, call Healthline on 0800 611 116. Call 111 for a critical emergency.
Entrance, Parking, Map and Wheelchair Access
The street entrance is beneath the historic light-blue “Remuera Pharmacy — Est. 1909” frontage, between the pharmacy and dry cleaner near Westpac and the top of Victoria Avenue.
New World parking
- Parking is available behind the clinic.
- The rear section is intended for Remuera Road patrons.
- The clinic says patients may park for 60 minutes.
- You do not have to shop at New World.
- Follow current signs and restrictions.
Wheelchair and stair planning
- The street entrance is listed as wheelchair accessible.
- A second accessible route runs from the rear car park.
- Some online appointment entries may identify an upstairs room.
- Choose another time or phone when stairs are unsuitable.
- Confirm essential support before travelling.
Common Mistakes That Cause Delays
Going to the wrong Remuera practice.
Confirm 377A Remuera Road and 09 520 1565.
Assuming online slots show every option.
Phone for the waiting list when nothing suitable appears.
Relying on one opening-time version.
Published pages differ between 8:15am and 8:30am.
Booking one short visit for several issues.
Ask about a double appointment.
Cancelling within one working day.
The full applicable fee may be charged.
Waiting until medicine runs out.
Routine prescription processing normally takes 48 hours.
Trying to book an immigration medical by phone.
Use the dedicated online process.
Ignoring parking or upstairs notes.
Plan the correct accessible route before arrival.
Official Sources for Final Actions
Current clinic information, services and patient actions.
Open clinic websiteClinic-reviewed hours, doctors, enrolment, parking and after-hours details.
Verify Healthpoint listingAvailable routine slots and waiting-list instructions.
Open booking pagePassport, visa, previous GP and doctor-selection form.
Apply to enrolOfficial request form and processing conditions.
Request a repeatCancellation, non-attendance and late-arrival rules.
Open policy PDF24/7 walk-in urgent care, current wait time and facilities.
Check urgent careFree 24-hour health advice on 0800 611 116.
Read Healthline guidanceThis is an independent patient guide. It is not Remuera Medical Centre and does not provide diagnosis, treatment or personalised medical advice.
Remuera Medical Centre FAQs
What are Remuera Medical Centre’s opening hours?
The contact page and Healthpoint list Monday to Friday from 8:30am to 5:30pm. The clinic homepage displays an 8:15am opening, so phone before relying on access before 8:30am.
What is the Remuera Medical Centre phone number?
The main phone number is 09 520 1565. Use it for appointments, waiting-list requests, urgent prescriptions, enrolment questions and after-hours telephone routing.
Where is the entrance to Remuera Medical Centre?
The street entrance is at 377A Remuera Road under the historic light-blue Remuera Pharmacy frontage, between the pharmacy and dry cleaner near the top of Victoria Avenue.
Is Remuera Medical Centre accepting new patients?
Yes. Dr Rory Johnston, Dr Remi Yusa, Dr Emma Driehuis and Dr Sasha Kovalev are listed as accepting new patients. Dr Marcus Stone is currently at capacity.
Can I book a Remuera Medical Centre appointment online?
Yes. Existing patients can use the official online booking page. If no suitable appointment appears, phone 09 520 1565 and ask about the waiting list.
How much is a GP appointment at Remuera Medical Centre?
The clinic lists GP appointments as free for children under 14, $65 for ages 14–17 and $79.50 for adults. A casual-patient consultation is listed at $145.
How long does a repeat prescription take?
The clinic asks patients to allow 48 hours. You must normally have seen a doctor within the previous six months and have no outstanding accounts. Phone for an urgent prescription request.
What happens if I cancel late or miss my appointment?
Cancelling within one working day or not attending may result in the full applicable appointment fee. Additional rebooking or full procedure charges can apply to missed immigration medicals, minor surgery and biopsies.
Where can I park for Remuera Medical Centre?
The clinic says patients can use the New World car park behind the practice for up to 60 minutes without shopping at New World. Current car-park signs and restrictions still apply.
Where should I go when Remuera Medical Centre is closed?
Call the normal clinic number and follow the current triage instructions, use MedOnline for suitable online care or visit White Cross Ascot at 90 Green Lane East for 24/7 walk-in urgent care. Call 111 for a critical emergency.
Final Patient Check
Confirm your appointment or waiting-list instructions before travelling, use 377A Remuera Road for the entrance, bring relevant medicines and documents, and allow time for parking.
Request routine prescriptions before medicine runs out, use the dedicated immigration-medical tool when relevant, and call 111 for a critical or life-threatening emergency.