Choose the Right Ellerslie Care Route
Check opening hours, appointment rules, current fees, enrolment documents, ManageMyHealth access and after-hours options before travelling to Ellerslie Medical Centre.
The clinic does not offer walk-in GP consultations. Use the patient portal for suitable routine tasks and phone reception for same-day symptoms, nurse care, procedures or anything requiring triage.
Quick Answer
Ellerslie Medical Centre is at 41 Robert Street, Ellerslie, Auckland, with its entrance and onsite parking on the Morrin Street side. It opens Monday to Friday from 8:00am to 5:00pm and does not offer walk-in GP consultations.
- Phone 09 579 6147 for same-day triage, procedures, nurse bookings and appointment help.
- Enrolled patients can use ManageMyHealth for suitable appointments, prescriptions and reviewed results.
- The clinic is accepting enrolments, but processing may take up to seven working days.
- Standard enrolled-adult GP fees are currently listed at $75 without a Community Services Card and $20 with a valid card.
- Call Healthline for advice or use White Cross Ascot or Lunn Ave when the clinic is closed.
I Want To…
Choose the task closest to what you need. Each option goes to the exact instructions and official final-action link.
Phone, Address, Hours and Arrival Details
- Main phone
- 09 579 6147
- reception@ellersliemedical.co.nz for non-clinical administration
- Fax
- 09 525 6887
- Healthlink EDI
- ellsmedc
- Street address
- 41 Robert Street, Ellerslie, Auckland 1051
- Entrance
- Morrin Street side of the building
- Monday–Friday
- 8:00am–5:00pm
- Weekends
- Closed
- Walk-in GP care
- Not available; book or phone for triage
- Parking
- Onsite parking off Morrin Street plus nearby street parking
How to Book the Correct Appointment
Use ManageMyHealth for suitable routine care. Phone reception when symptoms are new or worsening, the correct appointment type is unclear, or the visit needs a nurse, procedure or extended consultation.
| What you need | Best first action | What to explain |
|---|---|---|
| Routine GP consultation | ManageMyHealth or phone | Main concern, preferred doctor and suitable times. |
| New or worsening symptoms today | Phone reception | When symptoms started, severity and what has changed. |
| Nurse appointment or vaccination | Phone reception | Vaccine, dressing, injection, blood pressure or other nurse task. |
| Minor surgery, biopsy or injection | Phone reception | Requested procedure and whether a GP assessment has occurred. |
| Several health concerns | Request 30 minutes | A prioritised list of concerns and any forms needing completion. |
| Phone or video consultation | Portal or reception | Whether examination, testing or physical documentation may be needed. |
| Cervical screening or ear syringing | Phone reception | Requested service and whether required preparation has been completed. |
Identify the task
Decide whether it is routine, urgent, nursing-related or procedural.
Choose phone or portal
Use the portal for suitable routine care and phone when uncertain.
Prepare details
Have symptoms, medicines, preferred doctor and accessibility needs ready.
Confirm the total
Ask about duration, consumables, testing and procedure fees.
“Kia ora, my main concern is ____. It began ____, and it is improving / unchanged / worsening. Should I book a routine GP appointment, same-day triage, nurse visit, video consultation or 30-minute appointment?”
Have ready when booking
- Patient name and date of birth.
- Main reason for the appointment.
- Symptom timing and changes.
- Current medicines and doses.
- Preferred clinician, if relevant.
- Interpreter or mobility requirements.
Bring to the appointment
- Community Services Card when applicable.
- Medicine and pharmacy details.
- Hospital or specialist letters.
- Forms requiring completion.
- Symptom notes and questions.
- A suitable payment method.
How to Enrol Using the February 2026 Form
The clinic currently says its books are open. A complete enrolment may take up to seven working days, and the clinic says it cannot book an appointment until enrolment processing is complete.
Personal and contact details
Name, birth details, address, phone, emergency contact, ethnicity, Community Services Card, previous GP and portal choice.
Eligibility declaration
Residency intention, citizenship or visa category, proof of eligibility and enrolment agreement signature.
Medical history
Current conditions, medicines, allergies, smoking, alcohol, past illnesses, operations and family history.
Portal consent
ManageMyHealth functions, age and email rules, security information, two-factor authentication and opt-out choice.
Step-by-step enrolment process
Download the form
Use the clinic’s February 2026 four-page PDF.
Add eligibility evidence
Attach suitable identity and visa documents where required.
Complete medical history
List medicines, allergies, current conditions and previous GP details.
Submit and wait
Return every page and allow up to seven working days.
Identity and eligibility documents
Useful evidence
- New Zealand or overseas passport.
- Birth certificate.
- Relevant resident, work or other visa evidence.
- Community Services Card details when applicable.
- Previous GP or practice information.
Avoid an incomplete submission
- A driver licence alone is not sufficient.
- Scans must be upright, cropped and readable.
- Do not submit grey, blurred or shadowed pages.
- Each patient aged 16 or over needs a unique email for the portal.
- A parent or caregiver signs for a patient under 16.
What the eligibility declaration asks
The form asks the applicant to confirm that New Zealand is their permanent place of residence, generally meaning an intention to be present for at least 183 days in the following 12 months. It then asks which eligibility category applies.
| Form category | Practical meaning |
|---|---|
| New Zealand citizen | Tick the citizen category and provide proof if requested. |
| Resident or permanent resident | Provide relevant visa or residence evidence. |
| Australian citizen or permanent resident | The form asks for an ability to show a New Zealand stay or intended stay of at least two consecutive years. |
| Eligible work-visa holder | The form asks whether the visa history allows a New Zealand stay of at least two years. |
| Other listed eligibility | The form includes certain interim-visa holders, refugees, protected people, eligible dependants and specified scholarship or aid-programme students. |
ManageMyHealth Age, Email and Security Rules
The patient portal is optional and free for registered patients. It can be used for selected appointment bookings, repeat requests and reviewed health information.
Who can register?
Portal enrolment is available from age 16. Every person needs a separate account and unique email address.
What can you access?
Reviewed blood tests, scans, specialist letters, allergies, immunisations, medicines and long-term conditions may be shown.
Security setup
The February 2026 form says two-factor authentication is required. Use a personal email and protect login codes.
Current GP, ACC and Additional-Service Fees
The latest public consultation schedule remains effective from 25 August 2025. Reconfirm prices because fees, funding and service availability can change.
| Age | Enrolled without CSC | Enrolled with CSC | Casual medical | Casual ACC |
|---|---|---|---|---|
| 0–5 years | Free | Free | $75 | $45 |
| 6–13 years | Free | Free | $85 | $40 |
| 14–17 years | $65 | $13 | $90 | $80 |
| 18 years and over | $75 | $20 | $140 | $80 |
Prescriptions, nurses, tests and screening
| Service | Standard fee | CSC fee | Practical rule |
|---|---|---|---|
| Repeat prescription | $36 | $18 | Children under 14 are listed as free. |
| Prescription plus blood-test management | $54 | $20 | Includes ordering, reviewing and communicating about the test. |
| Nurse consultation | $35 | $15 | Expensive dressings and consumables may cost extra. |
| Clinic blood draw | $30 | $13 | Awanui Labs is free; clinic collection is limited to emergencies or significant mobility needs. |
| B12 or Depo-Provera injection | $35 | $15 | B12 requires confirmed deficiency. |
| Nurse cervical screening | $40 | $25 | 9am–4pm only, not Monday or the day after a public holiday; confirm nurse availability. |
| Ear syringing | $35 | $15 | Use wax-softening drops or warm olive oil for three nights; first visit requires doctor assessment. |
| ECG | $60 | $35 | Funding may apply in some emergency situations. |
Procedures, infusions and reports
| Service | Published price | Confirm before booking |
|---|---|---|
| Minor surgery | $450–$500 | Includes follow-up dressings and suture removal; an additional lesion is listed at $100. |
| Punch biopsy | $150–$200 | Consultation fee is additional. |
| Simple cortisone injection | $65 | Consultation fee is additional; complex injections cost more. |
| Subsidised iron infusion | $250 | Pre-infusion consultation and monitoring are additional. |
| Non-subsidised iron infusion | $330 for 500mg; $500 for 1,000mg | Intermediate-dose vials and pre-infusion consultation may be additional. |
| Zoledronate infusion | $250 | Assessment, blood tests, consent and prescription work are additional. |
| Driver medical | Double consultation fee | Tell reception which licence or report is required. |
| Other forms and reports | $40–$100+ | Price depends on complexity and clinician time. |
Repeat, Six-Month and 12-Month Prescriptions
The clinic accepts routine repeat requests by phone or through ManageMyHealth. Every request is reviewed, and a consultation or blood test may be required.
Prepare a repeat request
- Medicine name and strength.
- Current dose and remaining supply.
- Preferred pharmacy details.
- Recent medicine or symptom changes.
- Any overdue test or review.
- Enough time before medicine runs out.
Why a review may be required
- The condition is not stable.
- The medicine or dose changed.
- Monitoring is overdue.
- The patient has not been reviewed recently.
- The medicine has legal prescribing restrictions.
- A physical examination is needed.
Longer prescriptions from February 2026
Some patients with stable long-term conditions may qualify for a six- or 12-month prescription after a full face-to-face consultation. Extended prescriptions are not issued through the portal or by telephone.
- Many conditions still need three- or six-month reviews and blood tests.
- ADHD medicines and strong painkillers are excluded from 12-month prescribing.
- The patient generally collects up to three months of medicine at a time.
- The doctor decides whether longer prescribing is safe and appropriate.
- A longer prescription does not remove monitoring requirements.
GP, Nurse and Limited-Availability Services
Phone before travelling for procedures. Service availability depends on clinician skills, appointment length, funding, consumables and whether an initial assessment is required.
General practice, phone and video care
- In-person, phone and video consultations are offered for enrolled patients.
- Ask for 30 minutes when several or complex concerns need discussion.
- A phone or video consultation may lead to an in-person examination.
Immunisations and nurse care
- Routine-schedule vaccines are free for eligible enrolled patients.
- Other vaccines may be funded for qualifying medical conditions or privately charged.
- Phone to confirm vaccine stock, eligibility and nurse availability.
- Dressings and expensive consumables may incur additional fees.
Cervical screening
- Nurse screening is listed between 9am and 4pm.
- It is not offered on Mondays or the day after a public holiday.
- Confirm nurse Feli’s availability by phone.
- Consumables are charged separately in some appointment types.
Musculoskeletal and cortisone injections
- Simple injections are listed with Jeremy or Jyoti.
- More complex hip or spine injections are linked to Jeremy.
- Assessment and consultation fees are additional.
Minor surgery, biopsy and infusions
- Minor surgery prices vary by complexity and number of lesions.
- Biopsy fees depend on consumables and exclude the consultation.
- Iron and zoledronate infusions require assessment and monitoring.
- Ask whether pathology and follow-up are included.
IUD and gender-affirming hormone management
- Mirena and copper IUD placement has limited availability and is currently linked to Dr Ruth.
- Adult gender-affirming hormone management may be continued when treatment was started by a sexual-health specialist.
- The clinic does not initiate this treatment without specialist input.
ADHD medication management
- Dr Andrea has a special interest in neurodivergence and medication management.
- The clinic does not currently advertise an active ADHD diagnostic service.
- Specialist documentation and monitoring may be required.
- ADHD medicines do not qualify for 12-month prescriptions.
Services not currently offered directly
PrEP initiation
The clinic says it supports PrEP but currently lacks capacity to provide initiation and can refer patients to a trained provider.
Immigration medicals
The clinic does not provide immigration medical examinations. Use an Immigration New Zealand panel physician.
Doctors Currently Listed by the Clinic
The clinic’s current team page lists the following doctors. Availability, locum arrangements and working days can change, so check the roster when booking.
After-Hours and Urgent Care Near Ellerslie
Use urgent care for problems that cannot safely wait for the regular clinic but are not immediately life-threatening. Call 111 for critical emergencies.
White Cross Ascot 24/7
- Phone
- 09 520 9555
- Address
- 90 Green Lane East, Remuera, Auckland 1051
- Hours
- Open 24 hours every day
- Access
- Walk-in urgent care
- Facilities
- Parking, accessibility, pharmacy and private onsite X-ray
Use Ascot for suitable urgent illnesses and injuries that cannot wait for Ellerslie Medical Centre to reopen.
White Cross Lunn Ave
- Phone
- 09 570 8899
- Address
- 110 Lunn Avenue, Remuera, Auckland 1072
- Hours
- 8:00am–8:00pm every day
- Access
- Walk-in urgent care
- Facilities
- Parking, accessibility, private X-ray, dental and physiotherapy
The current White Cross page lists 8:00am–8:00pm daily, which is newer than the shorter hours still shown on some clinic directories.
Healthline
Healthline provides free advice from nurses and paramedics 24 hours a day. Interpreter and NZ Relay options are available.
CareHQ virtual GP
Healthpoint lists CareHQ as an after-hours virtual option. It may suit selected non-emergency concerns but cannot replace physical examination or emergency care.
Map, Parking and Ellerslie Train Station
The clinic is on the corner of Robert and Morrin Streets. Its entrance and onsite parking are on the Morrin Street side.
Walking from Ellerslie Train Station
The clinic describes the walk as approximately 650 metres or about eight minutes. Check current Auckland Transport train information before travelling.
Common Mistakes That Cause Delay or Extra Cost
Arriving as a walk-in.
The clinic no longer offers walk-in GP consultations.
Using ManageMyHealth for urgent symptoms.
Phone reception, Healthline or emergency services instead.
Booking 15 minutes for several issues.
Ask whether a 30-minute appointment is needed.
Submitting enrolment without eligibility evidence.
The clinic cannot complete subsidised enrolment without required documents.
Using one portal email for several adults.
Every patient aged 16 or over needs a unique email.
Assuming the consultation fee covers procedures.
Consumables, pathology, medicines and devices may cost extra.
Emailing for clinical advice.
The clinic email is intended for administration.
Relying on old urgent-care hours.
Check the current provider page before travelling.
Official Sources for Final Actions
Use these sources after identifying the task you need to complete. Appointment capacity, fees, doctors, enrolment and urgent-care hours can change.
Current notices, booking, opening hours and clinic information.
Open official clinic websiteClinic-reviewed doctors, fees, enrolment, services and virtual care.
Verify Healthpoint detailsIdentity, eligibility, medical history, record transfer and portal consent.
Open enrolment formConsultation, CSC, ACC, prescription, nurse and procedure prices.
Check clinic feesSelected appointments, prescriptions and reviewed patient information.
Open patient portalClinic-listed after-hours routes, Healthline and urgent-care providers.
Check clinic after-hours guidanceThis is an independent patient guide. It is not Ellerslie Medical Centre and does not provide diagnosis, treatment or personalised medical advice.
Ellerslie Medical Centre FAQs
What are Ellerslie Medical Centre’s opening hours?
Ellerslie Medical Centre is open Monday to Friday from 8:00am to 5:00pm. It is closed on weekends. Check the official clinic website for public-holiday or special closures.
What is the Ellerslie Medical Centre phone number and address?
The phone number is 09 579 6147. The clinic is at 41 Robert Street, Ellerslie, Auckland 1051, with the entrance and onsite parking on the Morrin Street side.
Does Ellerslie Medical Centre accept walk-ins?
No. The clinic says it no longer offers a walk-in GP service. Book through ManageMyHealth or phone reception for an appointment or same-day triage.
Can I book an appointment online?
Yes. Registered patients can use ManageMyHealth for suitable doctor or nurse bookings. Portal enrolment is available from age 16 and requires a unique personal email address.
Is Ellerslie Medical Centre accepting new patients?
Yes. The clinic currently says its books are open. Complete enrolment may take up to seven working days, and an appointment cannot be booked until processing is finished.
What documents are needed for enrolment?
Submit the completed February 2026 form with suitable identity and eligibility evidence, such as a passport or birth certificate and relevant visa documents. A driver licence alone is not sufficient.
How much is a standard GP appointment?
The current schedule lists an enrolled patient aged 18 or over at $75 without a Community Services Card and $20 with a valid card. Other ages, casual consultations, ACC and additional services have different fees.
Can I receive a six- or 12-month prescription?
Some patients with stable long-term conditions may qualify after a full face-to-face review. Extended prescriptions are not issued through the portal or by phone and are not available for some medicines, including ADHD treatment and strong painkillers.
Which doctors work at Ellerslie Medical Centre?
The official clinic page currently lists Dr Andrea Steinberg, Dr Jyoti Raj, Dr Norman Henley, Dr Rachel Henley, Dr Paul Norton, Dr Jeremy Steinberg, Dr Ruth Bannister and Dr Kristina Panzic.
Where should I go when Ellerslie Medical Centre is closed?
Call 111 for a critical emergency. Call Healthline on 0800 611 116 for free advice. Nearby walk-in options include White Cross Ascot 24/7 and White Cross Lunn Ave, currently open 8:00am–8:00pm daily.
Final Patient Check
Use ManageMyHealth for suitable routine enrolled-patient tasks or phone Ellerslie Medical Centre on 09 579 6147. Phone instead of relying on the portal when symptoms are worsening, several problems need discussion or the correct appointment type is uncertain.
Confirm fees before procedures, infusions, forms or extended appointments. When the clinic is closed, call Healthline or use the appropriate urgent-care provider. Call 111 for a critical or life-threatening emergency.