A practical guide for Westview Medical Centre, now listed as Westview and Kelston Medical Centre in Glen Eden, Auckland: phone number, opening hours, appointments, Manage My Health, repeat prescriptions, fees, enrolment status, after-hours care, White Cross Henderson, services, map and what to prepare before you call or visit.
This page is built for verified patient usefulness, clear next-step routing, mobile UX and entity clarity. It is not the official clinic website and it does not provide medical advice. Confirm appointment availability, fees, enrolment status, prescription rules and urgent-care instructions directly with the clinic.
Emergency warning: In New Zealand, call 111 for life-threatening symptoms or ambulance, police or fire emergency help. For free non-emergency health advice when you are worried or unsure, call Healthline 0800 611 116.
What should you do first for Westview Medical Centre?
Most people searching for Westview Medical Centre need a next step, not a long generic clinic paragraph. Use the route below to decide whether to call, book online, request a repeat prescription, check fees, confirm enrolment status, or use after-hours urgent care.
Call 111. Do not wait for email, Manage My Health, a routine appointment, web form or call back.
Phone 09 818 7111. Explain timing, severity and whether symptoms are worsening.
Call Healthline 0800 611 116 or use White Cross Henderson if urgent face-to-face care is appropriate.
Use Manage My Health if registered, or phone reception if the request is urgent, unclear, complex or not suitable online.
Westview Medical Centre quick answer for Glen Eden patients
Westview Medical Centre is currently presented by official sources as Westview and Kelston Medical Centre. The official website says Westview and Kelston are merged from 30 March 2026. The clinic is located at 5 Glendale Road, Glen Eden, Auckland 0602, and the listed phone number is 09 818 7111.
The official site and Healthpoint list opening hours as Monday to Friday, 8.00am to 5.30pm. Healthpoint lists public holidays as closed. If you are travelling near closing time, around a public holiday, or after a recent merger/change, confirm directly before leaving.
For routine booking, the official website points patients to Manage My Health or the clinic phone number. For after-hours urgent care, the official website lists White Cross Henderson, 131 Lincoln Road, Henderson, phone 09 836 3336.
Patient tools for booking, repeat scripts and after-hours decisions
These tools do not diagnose illness, suggest treatment or decide whether you need a medicine. They only guide you toward a safer contact route: 111, Healthline, clinic phone, Manage My Health, White Cross Henderson or routine preparation.
Tool 1: GP next-step finder
Choose your situation and timing. The result will guide the contact route only.
Your next step will appear here
Select both fields. The tool will show contact-route guidance only.
- Emergency symptoms should go to 111.
- Same-day concerns are usually better handled by phone.
- Routine online tasks may suit Manage My Health if you are registered.
Tool 2: repeat prescription readiness checker
Use this before requesting a repeat prescription so you do not leave medicine planning too late.
Prescription guidance will appear here
The official fees page lists prescriptions with 72-hour turnaround and same-day prescriptions as separate fee items.
Tool 3: appointment preparation builder
Choose your appointment type. The checklist will help you prepare before calling or booking.
Your appointment checklist will appear here
This helps reduce booking mistakes such as using the wrong route, forgetting documents, missing fee details or not asking for enough time.
Opening hours, phone, address and contact routes
Westview and Kelston Medical Centre is listed at 5 Glendale Road, Glen Eden, Auckland 0602. The official website and Healthpoint list the phone number as 09 818 7111, email as reception@westview.co.nz, and Healthlink EDI as westview.
The official contact page says a contact form can be used and the clinic will get back as soon as possible. For same-day symptoms, appointments, urgent concerns, prescription uncertainty or after-hours routing, phone is safer than waiting for a form reply.
How to book the right Westview Medical Centre appointment
The official website says patients can book an appointment online with Manage My Health or call 09 818 7111. The services and fees page says standard GP consultation fees are for a standard 15-minute medical consultation, with additional charges for extended consultations and extra services.
This means online booking may suit a simple routine appointment, but phone is safer for same-day symptoms, complex needs, multiple problems, medical forms, procedures, LARC, travel immunisation, dive medicals, chronic condition concerns, or anything that may need extra time.
Check urgency first
Call 111 for emergency symptoms. For same-day non-emergency concerns during opening hours, call the clinic. If the clinic is closed and you are unsure, call Healthline.
Use Manage My Health for suitable routine booking
Use the online booking route when you are registered, the issue is routine, and you do not need special preparation or extra appointment time.
Phone for longer or special needs
Phone if you need a longer appointment, have multiple issues, need a medical, travel advice, LARC, minor surgery, skin check, spirometry, ECG or urgent medicine review.
Ask about cost before booking
Fees can vary between Healthpoint’s enrolled-patient fee table and the clinic’s own service-fee page. Ask reception for the current fee before booking if cost matters.
Prepare before the visit
Bring medicines, allergies, forms, ID, Community Services Card if relevant, travel itinerary if relevant, and any recent letters or test information.
What to say when you call Westview and Kelston Medical Centre
Clear wording helps reception route your request. Reception cannot diagnose you through a directory page, but they can help with appointment type, timing, cost, preparation and after-hours direction.
Same-day symptoms
“I need help today. Symptoms started [time/day]. They are getting better/worse. Should I be booked or directed elsewhere?”
Longer appointment
“I have more than one issue / a complex issue. Should I book longer than a standard 15-minute appointment?”
Repeat prescription
“I need a routine/same-day repeat prescription. My medicine is stable/changed. Should I use Manage My Health or phone?”
New patient
“Is the practice currently enrolling new patients? Healthpoint says it is not taking new enrolments. Has that changed?”
Procedure or skin concern
“I need a skin check, minor removal, liquid nitrogen, LARC or injection. Do I need a GP review first, and what fee applies?”
After-hours
“The clinic is closed. Should I use White Cross Henderson, Healthline, or wait for normal hours?”
Manage My Health, online booking and repeat prescriptions
Westview and Kelston Medical Centre links online booking to Manage My Health. Healthpoint describes patient portals as secure online tools that can allow convenient access to health information and interaction with the practice, including booking appointments and requesting repeat prescriptions.
The official fees page lists prescriptions with a 72-hour turnaround and same-day prescriptions as separate fee items. That distinction matters: do not wait until medicine is about to run out if the request is routine.
Good uses for Manage My Health
- Routine online appointment booking when portal access is active.
- Suitable repeat prescription requests.
- Managing routine patient tasks online.
- Reducing phone waiting for non-urgent tasks.
Phone instead when
- You have urgent, worsening or same-day symptoms.
- The medicine has changed or caused new symptoms.
- You need a same-day prescription.
- You are not registered for Manage My Health.
- Your appointment needs extra time, preparation or a special service.
Fees, prescriptions, CSC pricing and cost questions
Westview and Kelston Medical Centre publishes a services and fees page. Healthpoint also lists enrolled-patient fees. The two public sources show different fee groupings, so the safest patient advice is to confirm the current fee directly before booking, especially for newly enrolled patients, Community Services Card holders, extended consultations and extra services.
The official services and fees page says standard GP consultation fees are for a standard 15-minute medical consultation, and that additional charges apply for extended consultations and extra services. It lists prescriptions with a 72-hour turnaround and same-day prescriptions as separate fees.
Ask before booking
- Am I being charged as enrolled, newly enrolled, casual, adult, child or Community Services Card patient?
- Is this a standard 15-minute appointment or an extended consultation?
- Will there be an extra fee for ECG, spirometry, ear suction, LARC, medicals, minor surgery, skin checks, travel advice or wound care?
- Does the prescription need 72 hours or same-day processing?
- Are additional surcharges currently applying?
How to avoid avoidable cost issues
- Ask for current fees before booking special services.
- Request repeat medicines early to avoid same-day charges.
- Ask about extended consultation fees before discussing multiple issues.
- Bring your Community Services Card if relevant.
- Confirm public-holiday and after-hours costs before using urgent care if the situation allows.
Enrolment status and what new patients should know
Healthpoint currently lists Westview and Kelston Medical Centre as not currently taking new patients for enrolment. Because official practice status can change after mergers, staffing changes or capacity updates, always confirm directly with reception before relying on search snippets or older pages.
If you cannot enrol and need urgent help, use the correct route for the situation: 111 for emergencies, Healthline if you are unsure, White Cross Henderson for appropriate urgent care after hours, or another enrolling local GP if your need is routine and you are looking for long-term primary care.
Before trying to enrol
- Phone the clinic and confirm current enrolment status.
- Ask whether the Westview and Kelston merger changed enrolment capacity.
- Ask whether any waitlist or eligibility rule applies.
- Do not assume a directory listing is current without checking.
If enrolment is not available
- Use 111 for emergencies.
- Use Healthline if unsure what to do.
- Use urgent care for appropriate after-hours urgent issues.
- Search Healthpoint for other West Auckland practices accepting enrolments.
Westview Medical Centre GP services and support areas
The official services and fees page says Westview and Kelston Medical Centre offers a full range of GP and nurse services. It lists immunisations, prescriptions, ACC and minor accident treatments, sexual health, cervical screening, chronic-condition management, ECG, iron and Aclasta infusions, insurance, driving and employment medicals, minor surgical procedures, travel advice and immunisations, LARC, liquid nitrogen, spirometry, ear suction, joint and musculoskeletal injections, skin checks, wound management, blood pressure monitoring, dietary advice and INR monitoring.
Healthpoint also describes the practice as a family-focused, purpose-built medical centre with services including men’s and women’s health checks, childhood immunisations, travel immunisations, chronic disease management, dive medicals and minor removals. It also lists onsite clinic amenities such as pharmacy, Labtests, dental, Plunket, physio and podiatry on the official website.
General GP care
Routine consultations, family health, adult and child medical care, chronic-condition support and continuity of care.
Immunisations
Healthpoint lists pregnancy, childhood, adult, flu, HPV, MMR, meningococcal, shingles, travel and other vaccination areas.
Procedures and checks
Services include ECG, spirometry, ear suction, skin checks, minor surgery, liquid nitrogen and injections. Ask about suitability and fees.
Sexual and reproductive health
Public listings include sexual health, cervical screening and LARC-related services such as IUD and implant insertions/removals.
Medicals and travel
The services page lists insurance, driving and employment medicals, plus travel advice and immunisations.
Onsite amenities
The official home page lists onsite pharmacy, Labtests, dental, Plunket, physiotherapy and podiatry.
Do not confuse Westview Medical Centre with unrelated Westview clinics
Search results can mix the Auckland clinic with other organisations named Westview Medical Centre, including overseas clinics and the nearby Westview Pharmacy. This page is specifically about Westview and Kelston Medical Centre at 5 Glendale Road, Glen Eden, Auckland 0602, phone 09 818 7111.
Entity clarity matters because using the wrong website can send patients to the wrong phone number, wrong country, wrong pharmacy process, wrong fees, wrong address or wrong after-hours provider.
Correct clinic
Westview and Kelston Medical Centre, 5 Glendale Road, Glen Eden, Auckland 0602.
Correct phone
09 818 7111. Use this for Westview and Kelston Medical Centre appointment and patient-route questions.
Correct portal
Manage My Health is the online booking and patient portal route linked by the clinic.
After-hours care when Westview Medical Centre is closed
Westview and Kelston Medical Centre’s official website lists after-hours care as White Cross Henderson, located at 131 Lincoln Road, Henderson, phone 09 836 3336. White Cross lists Henderson as a 24/7 urgent-care clinic.
Use the right after-hours route for the situation. White Cross is for appropriate urgent care, but it is not a substitute for 111 in an emergency. Healthline is useful when you are worried or unsure and the situation is not clearly an emergency.
Use 111 immediately
Use 111 for severe, sudden, worsening or life-threatening symptoms. Do not wait for clinic hours, portal replies or urgent-care opening details.
Use Healthline when unsure
Healthline can help with non-emergency advice when the clinic is closed or you are unsure what to do next.
Use White Cross Henderson when appropriate
White Cross Henderson is listed at 131 Lincoln Road, Henderson, phone 09 836 3336, and is listed as open 24 hours.
Plan routine care ahead
Do not leave repeat prescriptions, routine follow-ups, forms or travel advice until after hours, weekends or public holidays.
Patient checklist before calling or visiting
A useful clinic page should reduce uncertainty before the call. Prepare the basics before phoning, especially if you are helping a child, parent, partner, whānau member or someone with a complex or urgent need.
Before calling
- Write the main reason in one short sentence.
- Know whether it is urgent, routine, after-hours, enrolment-related or administrative.
- Have medicine names, doses, allergies and important conditions ready.
- Know whether you need GP, nurse, repeat script, immunisation, LARC, ECG, spirometry, minor surgery, skin check or travel advice.
- Ask about fees if the appointment may be non-standard.
Before visiting
- Confirm appointment time and whether it is in person, phone or portal-related.
- Bring ID, payment method and Community Services Card if relevant.
- Bring medical forms, vaccine records, travel itinerary, pharmacy details or specialist letters if relevant.
- Bring current medicine details and recent letters.
- Allow time for parking, check-in and any onsite service routing.
Common mistakes that waste time or cause extra cost
- Searching the old name only: official sources now present the clinic as Westview and Kelston Medical Centre, with Westview and Kelston merged from 30 March 2026.
- Assuming new enrolments are open: Healthpoint currently says the practice is not taking new patients for enrolment.
- Waiting too long for repeat prescriptions: the clinic lists a 72-hour turnaround fee and a separate same-day prescription fee.
- Booking too short: standard GP consultation fees are for 15 minutes; extended consultations and extra services may cost more.
- Confusing clinic and pharmacy: Westview Pharmacy is separate from the GP clinic. Medicine collection questions may need the pharmacy, not the medical centre.
- Using routine routes for emergencies: use 111 for emergencies, not a web form, portal message or routine booking.
- Ignoring public-holiday closures: Healthpoint lists public holidays as closed.
- Confusing after-hours provider: the clinic lists White Cross Henderson, 131 Lincoln Road, Henderson, phone 09 836 3336.
Westview Medical Centre address and map
Westview and Kelston Medical Centre is listed at 5 Glendale Road, Glen Eden, Auckland 0602. Use the map below before travelling, especially if you are comparing it with White Cross Henderson, Westview Pharmacy, Kelston-related services or unrelated overseas “Westview” clinics.
Contact form, general enquiries and admin questions
The official contact page includes a form and says the clinic will get back as soon as possible. Use that route for general non-urgent enquiries only. For appointments, same-day symptoms, urgent prescription concerns, after-hours routing or anything that should not wait, phone the clinic or use the correct urgent-care route.
For emergencies, call 111. For after-hours urgent care, the clinic lists White Cross Henderson. For non-emergency advice when unsure, call Healthline on 0800 611 116.
Westview Medical Centre frequently asked questions
What is Westview Medical Centre’s phone number?
The listed phone number is 09 818 7111. Use phone for appointments, same-day needs, urgent routing, fees, enrolment questions and Manage My Health access help.
Where is Westview Medical Centre located?
Westview and Kelston Medical Centre is listed at 5 Glendale Road, Glen Eden, Auckland 0602, New Zealand.
What are Westview Medical Centre opening hours?
The official website and Healthpoint list Monday to Friday, 8.00am to 5.30pm. Healthpoint lists public holidays as closed. Confirm directly before travelling around holidays or near closing time.
Why does the page say Westview and Kelston Medical Centre?
The official website says Westview and Kelston are merged from 30 March 2026. This guide uses “Westview Medical Centre” because that is the search term, while clarifying the current official entity name.
Does Westview Medical Centre use Manage My Health?
Yes. The official website links online booking to Manage My Health, and Healthpoint lists a Manage My Health online booking URL for the practice.
How long do repeat prescriptions take?
The official services and fees page lists prescriptions with a 72-hour turnaround and same-day prescriptions as separate fee items. Request routine repeats early and phone if the medicine issue is urgent or changed.
Is Westview and Kelston Medical Centre accepting new patients?
Healthpoint currently lists the practice as not taking new patients for enrolment. Confirm directly with the clinic because enrolment status can change.
What should I do after hours?
For emergencies, call 111. For non-emergency advice when unsure, call Healthline on 0800 611 116. The clinic lists White Cross Henderson at 131 Lincoln Road, Henderson, phone 09 836 3336, for after-hours urgent care.
What services does Westview and Kelston Medical Centre provide?
Public sources list GP and nurse services such as immunisations, prescriptions, ACC and minor accident care, sexual health, cervical screening, chronic-condition management, ECG, infusions, medicals, minor procedures, travel advice, LARC, liquid nitrogen, spirometry, ear suction, skin checks and wound management.
Is this the official Westview Medical Centre website?
No. This is an independent patient information guide. For appointments, fees, clinical advice, prescriptions and urgent instructions, use the official clinic website or phone the practice directly.
Sources, accuracy note and independent-guide disclaimer
This guide summarises public information from Westview and Kelston Medical Centre’s official website, Healthpoint, White Cross Henderson, Healthline and New Zealand emergency sources. Clinic details can change, especially after a merger, so recheck fees, enrolment status, opening hours, after-hours instructions, prescription turnaround and public-holiday arrangements before future edits.
Independent guide: Medical Centre NZ is not Westview and Kelston Medical Centre. This page does not provide medical advice, diagnosis or treatment. Always confirm current appointment availability, fees, enrolment status, prescription rules, after-hours access, holiday closures and urgent-care instructions directly with the clinic.
- Official Westview and Kelston Medical Centre website
- Official contact page
- Official services and fees page
- Healthpoint listing for Westview and Kelston Medical Centre
- White Cross Henderson 24/7 urgent care
- Healthline — Health New Zealand
- 111 emergency service — New Zealand Government
Last reviewed: 1 June 2026. Recheck before future edits, especially the Westview/Kelston merger wording, fees, enrolment, after-hours, public holidays and prescription rules.
Final recommendation
For routine GP care, phone Westview and Kelston Medical Centre or use Manage My Health if you are registered and the task is suitable. For same-day concerns, phone reception. For after-hours non-emergency care, use Healthline or White Cross Henderson when appropriate. For emergency symptoms in New Zealand, call 111 immediately.