Find the Right Bethlehem Care Route
Check the correct clinic, phone number, booking route, current published fees, enrolment documents and urgent-care options before leaving home.
Routine GP appointments may suit Health365. Phone reception for acute symptoms, procedures, travel health, new-patient visits or anything that may need more than a standard 15-minute consultation.
Call 111 immediately. Do not wait for email, Health365, a prescription request or the medical centre to reopen.
Quick Answer
Bethlehem Medical Centre is at 16 Bethlehem Road, Tauranga. The verified phone number is 07 576 4883, and normal opening hours are Monday to Friday, 8:00am–5:00pm.
Healthpoint and WBOP PHO currently list the practice as accepting new patients. Registered patients can use Health365 for suitable appointments, repeat prescriptions and results.
Make Sure You Have the Correct Bethlehem Clinic
Search results contain several similarly named Tauranga practices. Confirm the address and phone number before booking.
I Want To…
Choose the task closest to what you need.
Phone Number, Address and Opening Hours
Use the main phone number for urgent enquiries, procedure bookings, enrolment, fees and any appointment that does not fit a routine portal booking.
- Practice
- Bethlehem Medical Centre
- Main phone
- 07 576 4883
- office@bethdocs.co.nz for non-urgent administration
- Address
- 16 Bethlehem Road, Bethlehem, Tauranga 3110
- Monday–Friday
- 8:00am–5:00pm
- Weekends
- Main practice closed; Saturday telephone and after-hours options are separate
- Public holidays
- Closed unless the practice publishes a special arrangement
- Fax
- 07 576 2931
- Healthlink EDI
- bethmc
How to Book the Correct Appointment
The practice offers face-to-face, telephone and selected pre-arranged video consultations. Screening questions may be asked before booking.
| What you need | Best route | What to prepare |
|---|---|---|
| Routine GP visit | Health365 or phone | Main concern and whether one 15-minute appointment is enough. |
| Acute or worsening symptoms | Phone reception | When symptoms began, what changed and why the problem may need care today. |
| Nurse appointment | Phone or portal where available | Exact service, such as wound care, ECG, screening, injection or monitoring. |
| Several health concerns | Request an extended or double appointment | A priority list and confirmation of the additional fee. |
| Video consultation | Pre-arrange through reception or your GP | A private location, stable internet and any useful photos or documents. |
| Travel consultation | Return the questionnaire before booking | Countries, dates, accommodation, activities, medicines and vaccine history. |
| Minor surgery | Book a GP assessment first | The area of concern and questions about procedure, pathology and total cost. |
Decide whether the issue is urgent
Phone instead of booking online when symptoms are new, worsening or time-sensitive.
Choose Health365 or reception
Use the portal for suitable routine care and reception for complex or special bookings.
Confirm appointment length
The published fee page bases normal charges on 15 minutes and asks patients to limit a visit to two issues.
Check cost and preparation
Ask about extended time, forms, procedures, fasting, records or vaccine availability.
“Kia ora, my main concern is ____. It started ____, and it is getting better / staying the same / getting worse. Is a routine appointment suitable, or do I need urgent triage, a nurse, video consultation or extra time?”
Have ready when booking
- Patient name and date of birth.
- Main reason for the appointment.
- How long symptoms have been present.
- Whether the condition is worsening.
- Current medicines and allergies.
- Communication or accessibility requirements.
Bring to the appointment
- Community Services Card when applicable.
- Medicine or preferred-pharmacy list.
- Hospital and specialist letters.
- Forms requiring completion.
- Travel itinerary for travel medicine.
- Payment method unless an arrangement exists.
What Health365 can do
Health365 allows enabled patients to book GP or nurse appointments, request repeat prescriptions, view medication and immunisation history, track results, view scheduled events and access parts of their health summary.
Registration is completed through a doctor, nurse or receptionist. Each patient needs an individual email address. The portal now uses email-based multi-factor authentication, so access to the registered email account is required when signing in.
Weekday Walk-In Care and Saturday Phone Consultations
These services are separate from ordinary booked appointments and have their own access rules.
Weekdays from 8:00am–4:00pm
The official urgent-care page lists a walk-in service for registered patients with accidents, injuries or acute presentations.
- The service depends on staff availability and may close earlier.
- A practice nurse assesses urgency.
- Patients are seen by clinical priority, not simply arrival order.
- Non-urgent problems may be booked with a regular GP.
- A triage fee may apply.
Saturday from 8:00am–11:00am
The appointments page currently lists Saturday morning calls with Dr Gould for patients enrolled at Bethlehem or Ōmokoroa.
- Health365 users can search for Dr Gould and book an available time.
- Patients without portal access can text 028 471 9925.
- The text should include “please call,” the patient name and preferred phone number.
- The doctor has access to the practice record.
- Normal consultation fees and concessions apply.
Latest Publicly Posted Consultation Fees
The official fee page remains labelled “Fees from 1 July 2025.” These are the latest public amounts found during the July 2026 audit. Confirm the total before attending.
Registered, visitor and ACC fees
| Service | Published fee | Planning note |
|---|---|---|
| Registered patient under 14 | Free | Confirm charges for procedures and non-standard services. |
| Registered patient age 14–17 | $39 | $13.50 with Community Services Card. |
| Registered patient age 18–24 | $59 | $20 with Community Services Card. |
| Registered patient age 25–64 | $65 | $20 with Community Services Card. |
| Registered patient age 65+ | $59 | $20 with Community Services Card. |
| Visitor under 17 | $63 | Access depends on capacity; call first. |
| Visitor age 18+ | $99 | Confirm availability before travelling. |
| Adult ACC surcharge | $56 | $20 with Community Services Card. |
Extended and new-patient appointments
| Additional time | Published charge | When it may apply |
|---|---|---|
| 5 extra minutes | $33 | Consultation runs beyond the standard booking. |
| 10 extra minutes | $66 | More time is required for complex care. |
| 15 extra minutes | $99 | A full additional consultation period is used. |
| Booked double or new-patient visit | Usual fee plus $99 | The appointment is booked as an extended visit in advance. |
Repeat-prescription fees
| Request type | Published fee | Important detail |
|---|---|---|
| Under 14 | Free | Clinical review requirements still apply. |
| Age 14+ with CSC | $20 | Provide valid card details. |
| Standard age 14+ | $30 | Request before the medicine supply is exhausted. |
| Health365 prescription | $25 | Use the correct patient profile and pharmacy details. |
| One-month prescription | $12 | Ask whether the medicine qualifies. |
| Urgent or same-day | $35 | Same-day approval is not guaranteed. |
New-Patient Enrolment and the May 2026 Form
Healthpoint, WBOP PHO and the clinic website currently indicate that Bethlehem Medical Centre is open for enrolments. Capacity can change, so phone before completing paperwork.
Confirm capacity
Ask whether Bethlehem is accepting forms and whether any wait applies.
Complete both documents
Prepare the Bethlehem enrolment form and new-patient medical questionnaire.
Provide proof
Return the forms with acceptable evidence of eligibility to enrol.
Common proof-of-eligibility combinations
- New Zealand passport.
- New Zealand birth certificate plus driver licence.
- Gold Card plus driver licence.
- Resident, permanent-resident, qualifying work-visa or other evidence listed in the eligibility guidance.
What the May 2026 enrolment form asks for
Legal and preferred name, birth details, gender, pronouns, primary language, address, email and phone numbers.
Next of kin, Community Services Card, High User Health Card and relevant expiry information.
Ethnicity, iwi affiliation, occupation, employer, smoking and vaping status.
Authority to request records and acknowledgement that a person can be enrolled at only one New Zealand practice at a time.
Confirmation that New Zealand will be the patient’s permanent residence for at least 183 days in the next 12 months and the eligibility category relied on.
Separate consent choices for text messages, the secure patient portal and non-secure email.
Important agreements on the form
- The practice will be used as the regular and ongoing GP provider.
- Identification details will be included in practice, PHO and National Enrolment Service registers.
- Visiting another non-enrolled provider may result in a higher fee.
- Health information may be collected and shared where permitted for safe care and funding.
- The form includes a disclosure that practice-approved AI tools may assist staff, with human review and no AI-only clinical decision-making.
- Patients can ask about AI use and notify the practice if they wish to withdraw consent.
- Participation in a national healthcare-experience survey is voluntary.
- A parent or caregiver signs when the enrolling patient is under 16.
After the forms are accepted
The administration team processes the application and may request records from the previous medical centre. New patients are then asked to book a 30-minute appointment to review medical history, medicines and current health needs.
Your Health-Record and Privacy Rights
The official privacy statement explains how information is collected, shared, accessed and corrected.
You can request to see or receive a copy of your health information. Proof of identity may be required.
You can ask for inaccurate information to be corrected. If it is not changed, your requested correction can be noted on the file.
You may ask where information is held, who has access and whether an audit log records viewing or updates.
The practice portal provides online access to selected parts of the health record and enabled services.
A second copy requested within 12 months may attract an administration fee.
Talk to the practice first. Unresolved privacy concerns can be taken to the Privacy Commissioner.
GP, Nurse, Screening and Procedure Services
Phone before booking any service that needs a specific clinician, longer appointment, procedure room, consent form or vaccine stock.
General and family medicine
Adult and child healthcare, acute illness, long-term conditions, medicine review and preventive care.
Minor injury and urgent care
Weekday triage for registered patients with acute presentations, accidents and injuries.
Nurse clinics
Wound care, injections, immunisation, cardiovascular checks, diabetes support, ECG, spirometry and screening.
Women’s health
Cervical screening, contraception, reproductive healthcare, menopause support and breast-screening referral.
Minor surgery
Mole and skin-lesion removal, selected skin grafts and ingrown-toenail procedures after prior assessment.
Wellbeing support
Health Improvement Practitioner and Health Coach support may be available to enrolled patients without a separate wellbeing-service fee.
Minor surgery: what happens first
Book a GP assessment
The clinician decides whether the procedure is suitable for the practice surgical room.
Discuss procedure and cost
Ask about the procedure fee, materials, laboratory testing, wound review and follow-up.
Complete consent
A consent form is required before surgery is arranged.
Pay on the procedure day
The official surgical page says payment is required on the day.
Travel Medicine and the Official Questionnaire
Travel medicine is offered to registered patients. The practice recommends making contact at least one month before departure, while some vaccine courses are better planned two months ahead.
Prepare medical conditions, family history, medicines, allergies, recent hospital care, investigations, pregnancy plans and previous vaccine reactions.
List each country, time in each destination, departure and return dates, accommodation and purpose of travel.
Identify trekking, altitude, scuba diving, cycling, rafting, boating, camping or other planned activities.
The form supports review of previous vaccines, required doses, yellow fever and malaria-prevention options.
- Return the questionnaire before the travel consultation is booked.
- Bring previous vaccination records.
- Specialist vaccines may need to be ordered.
- The nurse appointment may require an additional 30 minutes.
- Allow at least 20 minutes after vaccination; the consent form notes a 15–30 minute observation period.
- Fees vary according to itinerary, health history and vaccines.
Doctors Listed at Bethlehem Medical Centre
The practice team page and Healthpoint currently list the doctors below. Confirm individual schedules, preferred-doctor access and video availability when booking.
Patients enrol with the practice rather than receiving guaranteed access to one individual doctor.
Repeat Prescriptions and Test Results
Health365 can be used for enabled prescription requests and result access, but portal submission does not guarantee approval.
Before requesting medicine
- Request it before the current supply is exhausted.
- Use the correct Health365 patient profile.
- Provide the medicine name, strength and current dose.
- Confirm the receiving pharmacy.
- Mention any symptom, medicine or dose change.
- Ask whether monitoring or a GP review is due.
How to follow up test results
- Check Health365 for results released to the portal.
- Ask how and when results will be communicated.
- Ask when to follow up if you have not heard.
- Confirm whether another appointment is required.
- Seek earlier care if symptoms worsen while waiting.
“How will I receive the result, when should I follow up if I have not heard, and which symptoms mean I should seek care sooner?”
After-Hours Medical Care in Tauranga
Use virtual care, walk-in urgent care, Healthline or 111 according to the problem’s urgency and whether an examination or X-ray may be required.
Practice Plus virtual care
Same-day phone or video GP- Bethlehem Medical Centre’s Healthpoint listing names Practice Plus as its virtual after-hours partner.
- Healthpoint lists weekday access until 10:00pm and weekend/public-holiday access from 8:00am–8:00pm.
- Practice Plus says service starts from 8:30am daily; live appointment availability controls the actual booking time.
- Parents and guardians can book for their children, but adults need their own account.
| Standard 15-minute visit | Non-CSC | CSC |
|---|---|---|
| Under 14 | $30 | Free |
| Age 14–17 | $55 | $25 |
| Age 18+ | $82 | $25 |
Public-holiday, overnight, double-consultation, international-patient, interpreting and follow-up fees can differ. Check the booking screen before paying.
Accident and HealthCare
07 577 0010- 19 Second Avenue, Tauranga.
- Open 8:00am–8:00pm every day.
- No appointment is required.
- Patients are prioritised according to clinical urgency.
- On-site X-ray is available through Bay Radiology from 8:00am–8:00pm.
- Consultation and X-ray surcharges may apply and payment is required at the visit.
Map, Parking and Arrival Checklist
Use the exact address because several health businesses with similar Bethlehem names operate nearby.
Common Booking and Failed-Visit Mistakes
Going to the wrong Bethlehem practice.
Confirm 16 Bethlehem Road and phone 07 576 4883.
Using Health365 for an emergency.
Phone the clinic or call 111 according to urgency.
Assuming walk-in care always remains open until 4:00pm.
The urgent clinic may close earlier when capacity is reached.
Trying to discuss many issues in 15 minutes.
Ask for extra time and confirm the additional fee.
Submitting enrolment without all documents.
Prepare the enrolment form, questionnaire and proof of eligibility.
Booking travel medicine too late.
Some vaccines need multiple doses or special ordering.
Booking surgery without a prior GP assessment.
Assessment and signed consent are required first.
Assuming every child service is free.
Confirm travel, procedure and non-standard service charges.
Following an old 9:00pm urgent-care closing time.
Accident and HealthCare currently lists 8:00pm.
Using email for urgent symptoms.
Phone the practice, Healthline or 111 instead.
Official Sources for Final Actions
Use these sources after identifying the task you need to complete. Hours, fees, staffing and enrolment capacity can change.
Current appointments, services, team, enrolment, fees and contact information.
Open the practice websiteClinic-reviewed hours, fees, doctors, services, enrolment and after-hours providers.
Verify Healthpoint detailsLocal enrolment, parking, access, online booking and consultation-fee information.
Check WBOP PHOPortal login for enabled appointments, prescription requests, results and health information.
Open Health365Required identity, eligibility, communication, privacy and records-transfer declarations.
Open enrolment PDFAccess, correction, sharing, security, research and complaint information.
Open privacy PDFMedical history, medicines, itinerary, activities, vaccine planning and consent.
Open travel PDFCurrent daily hours, walk-in care, X-ray availability, fees and Tauranga address.
Check urgent-care detailsIndependent guide checked against public sources on 9 July 2026. Medical Centre NZ is not Bethlehem Medical Centre and does not provide diagnosis or treatment.
Bethlehem Medical Centre FAQs
What are Bethlehem Medical Centre’s opening hours?
Bethlehem Medical Centre is open Monday to Friday from 8:00am to 5:00pm. The main practice is closed on weekends and public holidays.
What is the Bethlehem Medical Centre phone number?
The main phone number is 07 576 4883. Use it for appointments, urgent enquiries, procedures, enrolment, fees and same-day care.
Can I book Bethlehem Medical Centre online?
Yes. Enabled patients can use Health365 for suitable GP or nurse appointments, repeat prescriptions and access to results. Phone reception when the correct appointment type is unclear.
Is Bethlehem Medical Centre accepting new patients?
Healthpoint, WBOP PHO and the practice website currently indicate that Bethlehem Medical Centre is accepting enrolments. Confirm capacity before submitting forms.
Does Bethlehem Medical Centre offer walk-in urgent care?
Yes. Registered patients can use the weekday walk-in urgent-care service from 8:00am to 4:00pm, subject to staff availability. Patients are triaged by clinical urgency and the service may close earlier.
Does Bethlehem Medical Centre offer Saturday appointments?
The appointments page lists Saturday telephone consultations from 8:00am to 11:00am for enrolled Bethlehem and Ōmokoroa patients. Normal consultation fees and concessions apply.
How much is a standard adult GP appointment?
The latest public fee page lists $59 for enrolled patients aged 18–24, $65 for ages 25–64 and $59 for ages 65 or over. The listed adult Community Services Card fee is $20.
How much does a repeat prescription cost?
The latest public fee page lists $25 for a Health365 request, $30 for a standard request for patients aged 14 or over, $20 with a Community Services Card and $35 for an urgent or same-day request.
Does Bethlehem Medical Centre provide travel medicine?
Yes. Travel medicine is offered to registered patients. Complete and return the official questionnaire before booking and contact the practice at least one month before departure.
Where should I go when Bethlehem Medical Centre is closed?
Use Practice Plus for suitable virtual care or Accident and HealthCare at 19 Second Avenue for walk-in urgent care from 8:00am to 8:00pm daily. Call Healthline on 0800 611 116 for advice or 111 for an emergency.
Final Patient Check
Use Health365 for suitable routine care. Phone Bethlehem Medical Centre on 07 576 4883 when the issue is urgent, the appointment type is unclear, you need additional time or you require a procedure, travel consultation or new-patient visit.
Confirm the current fee, bring the correct documents and request access assistance before travelling. When the practice is closed, choose Practice Plus, Accident and HealthCare, Healthline or 111 according to urgency.