Get the Right Travis Medical Centre Help First
Use this guide to check Travis Medical Centre’s phone number, opening hours, appointment options, fees, enrolment status, services and after-hours choices before you contact the clinic.
The practice is listed as appointment-based for enrolled patients. Phone reception for same-day concerns, fees, unclear booking types, procedures, travel vaccines or help setting up the current MyIndici patient portal.
Quick Answer
Travis Medical Centre is a general practice at 225 Travis Road, New Brighton, Christchurch. Its official website and Healthpoint listing show weekday hours of 8:00am to 5:00pm, with Saturday and Sunday closed.
- Phone 03 388 9686 for appointments, urgent same-day concerns, fees, enrolment questions or portal help.
- Email reception@travismedical.co.nz only for non-urgent administration.
- Healthpoint currently lists the practice as not taking new patients for enrolment.
- For after-hours advice, call Healthline on 0800 611 116. For a critical emergency, call 111.
I Want To…
Start with the task you need to complete. This avoids using the portal for urgent problems or phoning the wrong service after hours.
Phone Number, Address and Opening Hours
Use the details below for the Christchurch practice. Do not confuse Travis Medical Centre with unrelated “Travis” listings outside New Brighton.
- Clinic
- Travis Medical Centre
- Phone
- 03 388 9686
- reception@travismedical.co.nz for non-urgent administration
- Address
- 225 Travis Road, New Brighton, Christchurch, Canterbury 8083
- Postal address
- PO Box 18534, New Brighton, Christchurch 8641
- Healthlink EDI
- bowhilmg
- Weekday hours
- Monday to Friday, 8:00am–5:00pm
- Weekends
- Closed Saturday and Sunday
- Public holidays
- Healthpoint lists public-holiday closures; recheck before travelling.
How to Book the Correct Appointment
The official booking page says Travis Medical Centre has moved to the MyIndici portal for patient services. Phone reception if you are unsure which route or appointment type is correct.
| What you need | Best first action | Why this matters |
|---|---|---|
| Routine GP appointment | Use MyIndici or phone reception. | Portal booking is useful only when the correct routine appointment type is available. |
| Same-day or worsening symptoms | Phone 03 388 9686. | Reception needs enough detail to guide urgency and appointment type. |
| Nurse appointment, vaccine or procedure | Phone reception before booking. | These may need a specific staff member, preparation, supply check or longer booking. |
| Travel vaccinations | Complete the travel vaccination form and contact the clinic at least one month before travel. | The practice requires review of travel plans, vaccine history and destination requirements. |
| Several health concerns | Ask whether a longer appointment is needed. | The fees page states standard consultations are 15 minutes and longer consultations may cost more. |
| Urgent medicine issue | Phone reception; do not rely on portal messaging. | Routine repeat prescriptions take time and urgent requests have separate rules and fees. |
Choose urgency
Emergency, same-day, routine, admin, prescription or after-hours.
Select route
Phone for unclear needs. Use MyIndici for suitable routine patient services.
Prepare details
Have symptoms, medicine names, timing, preferred clinician and fee questions ready.
Confirm before arrival
Ask about appointment length, cost, documents, preparation and access needs.
“Kia ora, I’m calling about ____. It started ____, and it is getting better / staying the same / getting worse. Should I book a standard GP visit, same-day appointment, nurse appointment, longer appointment, or another service?”
Have ready when booking
- Patient name and date of birth.
- Main reason for the appointment.
- When symptoms started and whether they are changing.
- Current medicines, doses and pharmacy preference.
- Whether you need a procedure, screening, vaccine or form.
- Accessibility, interpreter or longer-appointment needs.
Ask before confirming
- Is this the correct appointment type?
- How long is the appointment?
- What is the fee for my situation?
- Do I need to pay on the day?
- What should I bring?
- Can I use the patient portal for follow-up?
New Patients and Enrolment Status
Healthpoint currently says Travis Medical Centre is not taking new patients for enrolment, and the listing adds that enrolments are currently closed.
| Situation | What the source says | What to do |
|---|---|---|
| New enrolment today | Healthpoint lists “No” for enrolling new patients. | Phone the practice or use Healthpoint to find another Christchurch GP. |
| If enrolment reopens | The clinic enrolment page says new patients need time before being seen so notes can transfer. | Ask how many working days are currently required before the first appointment. |
| Adult new patient | The clinic page says adult new patients need a 30-minute nurse appointment before GP/NP appointments. | Ask about the current nurse appointment fee and what to bring. |
| Casual patient | The fees page says non-enrolled patients pay higher consultation fees. | Confirm whether a casual appointment is available and what the fee will be. |
GP Services and Booking Preparation
The Healthpoint listing and clinic website describe a broad general-practice service. Use the notes below to choose the right appointment route and avoid a rebooked visit.
Family medicine and ongoing health care
The practice describes itself as offering a full range of medical services for individuals and whānau.
- Ask for a longer appointment when there are multiple concerns.
- Bring hospital, specialist or discharge letters.
- Prepare current medicine names and doses.
Immunisations and privately funded vaccines
Healthpoint lists pregnancy, childhood, 45-year, 65-year, flu, MMR, meningococcal, catch-up, HPV, RSV, shingles, travel and privately funded vaccines.
- Phone to confirm eligibility, funding and stock.
- Ask whether a nurse appointment is required.
- Check whether the vaccine itself has a separate charge.
Travel vaccinations
Travel vaccination service is listed for registered Travis Medical Centre patients only. The clinic asks patients to contact them at least one month before travel.
- Complete the official travel vaccination form first.
- A $20 pre-consultation fee is listed for reviewing travel plans and vaccination history.
- Listed vaccines include Hepatitis A, Hepatitis B, Typhoid, Tetanus and Polio.
- The practice says it is not Yellow Fever or Rabies authorised.
- Nurse Sue is listed as available Tuesday, Wednesday and Thursday for this service.
Cervical screening, health screening and HPV testing
Healthpoint lists cervical screening and explains that HPV screening may involve a vaginal swab or clinician-collected sample depending on suitability.
- Ask whether a nurse or practitioner appointment is needed.
- Confirm whether the screening is funded or charged.
- Bring previous screening dates or results if available.
Contraception and LARC
Healthpoint lists LARC services for enrolled patients only, including IUD inserts, implant inserts, removals and eligibility-based free or subsidised contraception services.
- Phone before booking because procedure timing and eligibility matter.
- Ask whether a pre-procedure consultation is required.
- Ask for a quote when a procedure is not funded.
Wellbeing, social support and health coaching
The clinic lists lifestyle and wellbeing help, nutrition and exercise advice, mental-health support, social work, a Health Improvement Practitioner and a Health Coach.
- The website states there is no charge to see the social worker, HIP or Health Coach.
- Ask reception which team member is current and suitable for your need.
- For immediate crisis or emergency risk, use emergency services instead of routine booking.
Disability assistance and access
Healthpoint lists wheelchair access, wheelchair accessible toilet, mobility parking space, NZ Sign Language interpreter and longer appointment time.
- Request access or interpreter needs when booking.
- Ask whether a longer appointment should be arranged.
- Confirm parking and drop-off details before travelling if mobility is limited.
Doctors, Nurse Practitioner and Languages
Healthpoint currently lists the following doctors and nurse practitioner. Availability can change, so request a preferred clinician when booking rather than assuming a specific person is working that day.
Fees, Prescriptions and Payment Rules
The clinic publishes enrolled-patient consultation fees and several administration rules. Confirm the current fee before a first visit, casual visit, procedure, travel vaccine, phone consultation or urgent prescription.
| Service | Published fee or rule | What to confirm |
|---|---|---|
| Enrolled under 14 consultation | Free; ACC also listed as free. | Whether extra services, materials or forms are separate. |
| Enrolled 14–17 consultation | $44 standard; $13.50 with Community Services Card on the clinic fee page. | Healthpoint may round CSC display; verify at booking. |
| Enrolled 18+ consultation | $62 standard; $20 with Community Services Card. | Whether phone, video and in-person consultations are charged the same for your situation. |
| Repeat prescription 18+ | $27 non-CSC / $17 CSC. | Stable-condition eligibility and whether a review is due. |
| Repeat prescription 14–17 | $19 non-CSC / $12 CSC. | Usual prescription processing time and pharmacy charges. |
| Urgent prescription | Same-day urgent prescriptions must be ordered by 1pm; $32 for age 14+ and $12 for under 14. | Whether the request is clinically suitable without an appointment. |
| DNA / missed appointment | $20 if an adult or child appointment is missed without notice; minor surgery DNA is $75; home visit DNA is $50. | Cancellation deadline and whether phone consultations are included. |
| New adult patient nurse appointment | 30-minute nurse consultation listed at $30 if enrolment is available. | Current enrolment status and timing before any GP/NP appointment. |
| Travel vaccination planning | $20 pre-consultation fee; vaccine costs vary and are paid before vaccination appointment. | Vaccine availability, timing, eligibility and quote. |
Repeat Prescriptions, Test Results and Portal Messages
The patient-portal page gives important timing rules. These are worth placing directly in the article so users do not use the portal incorrectly.
Repeat prescription
- Use the designated prescription section of the portal.
- Allow 3 working days for GP/NP completion.
- Repeat prescriptions are for routine stable medicines.
- Approval is at the discretion of the GP/NP.
- A medication review is needed at least every six months.
Test results
- Results appear after the clinician signs them off.
- Some results may take several days to load.
- Biopsy results may take up to 10 days.
- Sensitive results may not be loaded before the clinician talks with you.
- Hospital or specialist-ordered results may not come through the GP portal.
Portal messages
- Keep secure messages brief.
- Messages may take up to 3 working days to be actioned.
- Messages are not checked evenings or weekends.
- Clinicians may charge at their discretion for some portal interactions.
- Phone instead for urgent or unclear clinical problems.
After-Hours Care When Travis Medical Centre Is Closed
The clinic’s out-of-hours page gives three main options: wait and book online if the problem can wait, call Healthline if unsure, use Practice Plus for a virtual doctor appointment when appropriate, or go to 24 Hour Surgery for urgent in-person care that is not a medical emergency.
24 Hour Surgery — Christchurch
- Address
- 401 Madras Street, Christchurch Central
- Phone
- 03 365 7777
- Hours
- Open 24 hours, 7 days a week
- Access
- Walk-in urgent care using triage, not arrival order alone
- On-site services
- Fracture clinic, observation unit, diagnostic tests and Pacific Radiology service are described by Pegasus Health.
- Call 111 or go to Christchurch Hospital Emergency Department for a medical emergency.
- Use Healthline on 0800 611 116 when you are unsure where to go.
- Check the current estimated wait time when possible.
- Bring a current medicine list and payment method.
- 24 Hour Surgery is not a replacement for routine GP care, long-term prescriptions, travel vaccines, insurance medicals or some paperwork.
Map, Parking and Leaving-Home Checklist
Travis Medical Centre is at 225 Travis Road in New Brighton. Healthpoint lists a car park, mobility parking, wheelchair access and a wheelchair accessible toilet.
Common Mistakes That Cause Delays
Avoid these before calling, booking online or travelling to the clinic.
Assuming new enrolment is open.
Healthpoint currently says Travis Medical Centre is not enrolling new patients.
Using MyIndici for urgent symptoms.
Phone reception for same-day or worsening problems.
Missing the prescription timing.
Routine repeats need 3 working days; urgent same-day repeats must be ordered by 1pm.
Booking one short visit for several issues.
Standard consultations are 15 minutes and longer visits may cost more.
Forgetting the cancellation rule.
Missed appointments can trigger a DNA fee.
Using 24 Hour Surgery for routine GP tasks.
It does not replace your regular GP for long-term prescriptions, travel vaccines or routine paperwork.
Emailing urgent clinical concerns.
Use phone, Healthline, urgent care or 111 depending on urgency.
Not checking portal changes.
The booking page says the previous portal is no longer available and patients should use MyIndici.
Official Sources for Final Action
Use these official pages after reading the relevant section above. Clinic details, fees and portal instructions can change.
Use for the official phone number, email, address and opening hours.
Verify contact informationUse for Healthpoint-reviewed hours, enrolment status, fees, services, doctors, accessibility and booking URL.
Open Healthpoint listingUse for MyIndici portal instructions and current appointment links.
Open booking pageUse for enrolled fees, prescription charges, DNA fees and non-funded service examples.
Open official feesUse for repeat prescriptions, test results and portal message timing.
Open portal guidanceUse for urgent-care location, wait times, fees, access rules and triage information.
Open 24 Hour SurgeryThis is an independent information guide. It is not Travis Medical Centre and does not provide diagnosis, treatment or personalised medical advice.
Travis Medical Centre FAQs
What are Travis Medical Centre’s opening hours?
Travis Medical Centre is listed as open Monday to Friday from 8:00am to 5:00pm. The clinic is closed on Saturday and Sunday, and Healthpoint lists public-holiday closures.
What is the Travis Medical Centre phone number?
The listed phone number is 03 388 9686. Use it for appointments, urgent same-day concerns, fees, enrolment questions, portal help and unclear booking types.
Where is Travis Medical Centre located?
Travis Medical Centre is located at 225 Travis Road, New Brighton, Christchurch, Canterbury 8083.
Can I book a Travis Medical Centre appointment online?
Yes. The official booking page says the practice has transitioned to MyIndici for patient services. Phone reception if the correct appointment type is not clear.
Is Travis Medical Centre accepting new patients?
Healthpoint currently says Travis Medical Centre is not taking new patients for enrolment and that enrolments are currently closed.
How much does a Travis Medical Centre appointment cost?
The clinic fee page lists enrolled under-14 consultations as free, 14–17 consultations as $44 or $13.50 with a Community Services Card, and 18+ consultations as $62 or $20 with a Community Services Card. Confirm current fees before booking.
How long do repeat prescriptions take at Travis Medical Centre?
The patient portal guidance says routine repeat prescriptions should allow 3 working days. Same-day urgent prescriptions must be ordered by 1pm and have separate fees.
Which patient portal does Travis Medical Centre use?
The current appointment page says the previous portal is no longer available and the practice is transitioning to MyIndici for patient services.
Where should I go when Travis Medical Centre is closed?
If it can wait, book when the practice is open. If unsure, call Healthline on 0800 611 116. For a same-day virtual GP option, check Practice Plus. For urgent in-person care, 24 Hour Surgery is at 401 Madras Street and is open 24 hours, seven days a week.
Does Travis Medical Centre offer travel vaccinations?
Yes, but the travel vaccination page says the service is for registered patients only. Patients should complete the travel vaccination form and contact the clinic at least one month before travel.
Final Patient Check
For routine enrolled-patient care, use MyIndici when the task is suitable or phone Travis Medical Centre on 03 388 9686. For same-day symptoms, procedure questions, travel vaccines, fee checks, prescriptions, accessibility needs or unclear booking types, phone reception first.
When the practice is closed, use Healthline for advice, Practice Plus for a suitable virtual GP option, or 24 Hour Surgery for urgent in-person care. Call 111 for a medical emergency.