Tui Medical Centre 2026: GP Clinics, Hours & Appointments

Hamilton & Waikato GP appointment planner

Choose the Right Tui Medical Clinic Before You Book

Tui Medical has multiple clinics across Hamilton and Waikato, so the right phone number, opening hours, address and appointment route depend on the location you need.

Use this guide to compare GP hours, urgent care availability, online booking rules, enrolment, repeat prescriptions, fees and what to prepare before you call or book online.

Main phone 0800 175 175
GP clinics 7 listed locations
Urgent care Te Rapa & Rototuna
Booking Online for standard 15-min visits

Quick Answer

Tui Medical is a Hamilton/Waikato healthcare group with GP clinics, urgent care at selected sites, nurse clinics and partner services. The main contact number listed by Tui Medical is 0800 175 175, and the main email is info@tuimedical.co.nz.

  • Use online booking for non-urgent standard 15-minute appointments only.
  • Phone for medical reports, driving/diving medicals, police or employment medicals because Tui Medical says these need a double appointment.
  • Use urgent care at Te Rapa or Rototuna for one-off acute problems that are not serious enough for hospital.
  • For emergencies, call 111. For health advice, call Healthline on 0800 611 116.

I Want To…

Pick the task first. Tui Medical has different clinic hours, fees and services by location, so starting with the right action saves time.

Tui Medical Locations, Hours and Phone Numbers

Tui Medical’s official locations page lists seven clinics. Some are GP-only clinics, while Te Rapa and Rototuna also list urgent care services.

Clinic GP hours Urgent care Phone Address
Rototuna Mon–Fri, 8am–5pm Mon–Sun, 7am–10pm (07) 852 5377 Corner Horsham Downs Road and Thomas Road, Rototuna Shopping Centre, Hamilton 3210
Te Rapa Mon–Fri, 8am–5pm Open 24/7 (07) 849 4181 26 Bryant Road, Te Rapa, Hamilton 3200
Parkwood Mon–Fri, 8:30am–5pm Not listed as urgent care (07) 903 0055 6 Gordonton Road, Huntington, Hamilton 3281
Huntly Mon–Fri, 9am–12pm and 1pm–4pm Not listed as urgent care (07) 828 9503 183 Main Street, Huntly 3700
Davies Corner Mon–Fri, 8:30am–4:30pm Not listed as urgent care (07) 855 5370 31 Hukanui Road, Chartwell, Hamilton 3210
Central Mon–Fri, 9am–5pm Drop-in clinic listed; check current rules (07) 849 2767 856 Victoria Street, Central, Hamilton 3210
Borman Mon–Fri, 9am–4:30pm Not listed as urgent care 0800 175 175 1/60 Hare Puke Drive, Flagstaff, Hamilton 3210
Central clinic moved: Tui Medical’s Central page says the current site at 960 Victoria Street closed and the clinic moved to 856 Victoria Street. Check the official page before travelling because older directory listings may still show the old address.

How to Book a Tui Medical Appointment

Tui Medical’s booking page says online booking is for non-urgent standard 15-minute appointments. Anything that needs more time or special documentation should be booked by phone.

Patient need Best action Why this matters
Non-urgent standard GP visit Book online at your selected clinic This matches Tui Medical’s standard 15-minute online booking rule.
Medical report Phone 0800 175 175 Tui Medical says medical reports need a double appointment.
Driving or diving medical Phone to book These are not normal short online bookings.
Police or employment medical Phone to book a double appointment Forms and assessments can need more time and preparation.
Urgent injury or acute illness Use urgent care or call for advice Urgent care is drop-in and triaged, not a normal scheduled GP visit.
Several issues in one visit Phone and ask about extra time A standard appointment may not be enough for multiple problems.

Pick your clinic

Choose the location first because hours, services and fees differ.

Check the appointment type

Use online booking only for a standard, non-urgent 15-minute visit.

Phone for special requests

Reports, driving medicals, diving medicals, police and employment medicals need a double appointment.

Confirm costs and prep

Ask about fees, forms, medical records, payment and what to bring.

Simple phone script

“Kia ora, I’d like to book at the ____ clinic. My appointment is for ____. Is this suitable for a standard 15-minute booking, or do I need a double appointment? What should I bring and what fee should I expect?”

Enrolment and First Visit Rules

Tui Medical currently promotes enrolment across its clinics. The enrolment page also says newly registered patients need a face-to-face appointment on their first visit.

Before you enrol

  • Choose the clinic you are most likely to use.
  • Check whether that clinic is suitable for your suburb, transport and work hours.
  • Have identity and eligibility information ready.
  • Read privacy and health-information use notes before submitting forms.
  • Expect the first appointment to be face-to-face.

Ask before transferring care

  • Which clinic will be your regular enrolled practice?
  • Can your whānau enrol at the same clinic?
  • What is the first appointment cost?
  • How are records transferred from your previous GP?
  • Can you book online before enrolment is fully processed?
Eligibility matters: Tui Medical links to official New Zealand eligibility information from its enrolment page. If you are unsure whether you qualify for funded primary care, verify eligibility before assuming enrolled-patient fees apply.

Urgent Care: When to Use Te Rapa or Rototuna

Tui Medical says urgent care is available on a drop-in basis for enrolled and casual patients. It is designed for one-off acute issues that need prompt attention but are not serious enough for a hospital emergency department.

Urgent care locations

Clinic Urgent care hours Phone Address
Te Rapa 24/7 (07) 849 4181 26 Bryant Road, Te Rapa, Hamilton
Rototuna Mon–Sun, 7am–10pm (07) 852 5377 or 0800 175 175 Horsham Downs Road and Thomas Road, Rototuna North, Hamilton
  • On arrival, a nurse triages patients to prioritise care.
  • Patients may not be seen in order of arrival.
  • Urgent care can manage acute injuries and illnesses such as sprains, wounds and suspected fractures.
  • Urgent care is not the right route for repeat prescriptions, WINZ certificates, medical forms or non-urgent GP matters.

GP, Nurse and Specialist Services

Tui Medical is more than one GP clinic. Its official site lists GP care across locations, urgent care at selected clinics, nurse clinics and partner or specialty services.

Book GP care for

  • General medical concerns
  • Long-term condition management
  • Medication reviews
  • Health checks
  • Follow-up after urgent care or hospital

Ask for nurse or specialty clinics for

  • Vaccinations and injections
  • Cervical screening or smears
  • Dressings and ECGs
  • B4 School checks where available
  • Driving medicals at the correct clinic/time

Check partner services for

  • Tui Pharmacy
  • Tui Dental
  • Tui Allied Health
  • Tolbecs Ear Clinic
  • Concussion, fracture, women’s health and skin/minor surgery clinics
Service-location warning: not every service is available at every clinic. Choose your location first, then confirm the service, appointment length and fee before booking.

Repeat Prescriptions and Results

Tui Medical says repeat prescriptions are for enrolled patients who are on regular medicines. Every patient needs to be seen at least once a year, and prescription processing can take up to four working days.

Before requesting a repeat

  1. Request it before your medicine runs out.
  2. Provide the medicine name, strength and dose.
  3. Confirm your preferred pharmacy.
  4. State if anything has changed.
  5. Be prepared for a review if you are due.

Why it may not be automatic

  • Your yearly review may be due.
  • Monitoring tests may be needed.
  • Your regular GP may be away.
  • You may only receive a shorter supply.
  • Your symptoms or medicine may have changed.

Results follow-up

  • Ask how results will be communicated.
  • Ask when to follow up if you hear nothing.
  • Ask whether a GP appointment is required.
  • Ask what symptoms mean you should seek help sooner.
Do not use a repeat prescription request for an urgent medicine problem. Phone the clinic, use urgent care when appropriate, call Healthline for advice, or call 111 for a critical emergency.

Fees, Payment and Documents

Tui Medical publishes fees by clinic, and the amount can change depending on registration, Community Services Card or High User Health Card status, age, casual status, ACC, appointment type and extra services.

Before you book Ask this question
Standard GP appointment What is the fee for my age, enrolled clinic and card status?
Casual visit Is a casual appointment available, and what casual fee applies?
ACC injury care Is this covered by ACC, and is there still a surcharge?
Forms or certificates Does this need a double appointment, and what is the form fee?
Minor surgery or procedure Are consultation, consumables, lab costs and follow-up charged separately?
Missed appointment risk What cancellation notice is required, and what non-attendance fee applies?
Payment Is payment required on the day, and are account/admin fees added if unpaid?
Fee-page pattern: Tui Medical clinic fee pages state that fees are generally based on a single appointment, extended appointments or consumables may add charges, payment is required on the day, and non-attendance fees may apply.

Checklist Before Leaving Home

Use this checklist whether you are going to a GP appointment, urgent care or a special assessment.

For GP appointments

  • Confirm the clinic name, address and appointment time.
  • Bring ID, Community Services Card or High User Health Card if relevant.
  • Bring current medicines or a pharmacy list.
  • Bring forms, employment paperwork or driving/diving medical documents.
  • Prepare a short list of symptoms and questions.
  • Ask ahead if mobility access or interpreter help is needed.

For urgent care

  • Use Te Rapa or Rototuna urgent care, not a GP-only clinic.
  • Bring medication and allergy information.
  • Expect triage; you may not be seen in arrival order.
  • Bring ACC details if the issue is injury-related.
  • Do not use urgent care for routine repeats, WINZ forms or non-urgent paperwork.
  • Call 111 if symptoms are life-threatening.

Common Tui Medical Booking Mistakes

These issues can lead to delay, rebooking or a failed visit.

1

Choosing the wrong clinic.
Hours, services, fees and urgent care availability differ by location.

2

Using online booking for a special medical.
Driving, diving, police, employment and medical reports need phone booking for a double appointment.

3

Going to a GP clinic for urgent care.
Urgent care is listed at Te Rapa and Rototuna, not every Tui Medical location.

4

Expecting urgent care to handle routine paperwork.
Tui Medical says forms, WINZ certificates and repeats should be handled through GP appointments.

5

Requesting medicine too late.
Repeat prescriptions can take up to four working days and may need a review.

6

Using an old Central address.
The Central clinic page says the clinic moved from 960 Victoria Street to 856 Victoria Street.

7

Ignoring cancellation rules.
Published clinic fee pages mention cancellation notice and non-attendance charges.

8

Confusing Tui Medical with The Doctors Tui.
The Doctors Tui is a different Whangārei practice, not the Tui Medical Waikato clinic group.

Tui Medical Centre FAQs

What is Tui Medical’s main phone number?

Tui Medical lists 0800 175 175 as its main contact number. Individual clinics also publish direct phone numbers, so check the location table if you want a specific clinic.

Where are Tui Medical clinics located?

Tui Medical lists clinics at Rototuna, Te Rapa, Parkwood, Huntly, Davies Corner, Central and Borman, with locations across Hamilton and Waikato.

Can I book a Tui Medical appointment online?

Yes. Tui Medical says online booking is for non-urgent standard 15-minute appointments. Phone for medical reports, driving or diving medicals, police medicals and employment medicals because these need a double appointment.

Does Tui Medical accept new patients?

Tui Medical currently promotes enrolment across its clinics. Its enrolment page also says all newly registered patients need a face-to-face appointment on their first visit.

Which Tui Medical clinics offer urgent care?

Tui Medical lists urgent care at Te Rapa and Rototuna. Te Rapa is listed as open 24/7 for urgent care, while Rototuna is listed as open 7am to 10pm daily for urgent care.

Do I need an appointment for Tui Medical urgent care?

No. Tui Medical says urgent care is available on a drop-in basis for enrolled and casual patients, and a nurse triages patients on arrival.

Can urgent care help with repeat prescriptions or forms?

Tui Medical says urgent care is for one-off acute issues. Repeat prescriptions, WINZ certificates, medical forms and non-urgent matters should be booked with your GP for continuity of care.

How long do repeat prescriptions take at Tui Medical?

Tui Medical says repeat prescriptions can take up to four working days to process and that every patient needs to be seen at least once a year.

How much does a Tui Medical appointment cost?

Fees vary by clinic, age, enrolled or casual status, Community Services Card or High User Health Card status, ACC, appointment type and extra services. Check the specific clinic fee page before booking.

Is Tui Medical the same as The Doctors Tui?

No. This guide covers the Tui Medical Hamilton and Waikato clinic group. The Doctors Tui is a separate practice in Maunu, Whangārei.

Final Patient Check

For routine GP care, choose your Tui Medical clinic first, then use online booking only if the appointment is non-urgent and suitable for a standard 15-minute slot. Phone 0800 175 175 when the appointment type, fee, clinic location or preparation is unclear.

For urgent acute problems, use Te Rapa or Rototuna urgent care when appropriate. For life-threatening symptoms call 111, and for free health advice call Healthline on 0800 611 116.