City Medical Centre – GP Services, Opening Hours & Appointments New Zealand

Independent Wellington CBD GP patient guide
City Medical Centre patient route guide

Looking for City Medical Centre in New Zealand? This guide focuses on the Wellington CBD clinic at 190 Lambton Quay — with phone number, opening hours, ManageMyHealth appointments, enrolled and casual patient guidance, fees, repeat prescriptions, after-hours care, pharmacy, map and a practical patient checklist.

This page is an independent patient guide, not the official City Medical Centre website. It is written for verified patient usefulness, clear next-step routing, mobile readability and entity clarity. It does not diagnose illness, provide treatment advice or guarantee appointment availability.

Emergency warning: In New Zealand, call 111 for life-threatening symptoms or ambulance, police or fire emergency help. If you are worried and not sure how serious the problem is, call Healthline 0800 611 116 for free health advice.

First-screen patient routing

What should you do first for City Medical Centre Wellington?

A patient searching for City Medical Centre usually wants a next step, not a long clinic profile. Start by choosing the safest route below. This helps you avoid using the pharmacy for a GP issue, booking online when the issue needs a phone call, or waiting for routine care when urgent support is needed.

Severe or life-threatening symptoms

Call 111. Do not wait for email, web forms, portal messages, pharmacy replies or routine appointments.

Need help while the clinic is open

Phone (04) 471 2161. Explain timing, severity and whether symptoms are worsening.

Clinic closed and you are unsure

Use Healthline or Practice Plus where appropriate. After 9pm, public information points patients toward Wellington Hospital ED for after-hours care.

Routine booking or repeat request

Use ManageMyHealth if you are an enrolled patient, or phone reception if you are casual, new, unsure or time-sensitive.

Quick answer

City Medical Centre quick answer for Wellington CBD patients

City Medical Centre is a general practice in central Wellington. Healthpoint describes it as located centrally in the Wellington CBD directly opposite Midland Park, with experienced GPs and nurses providing healthcare in a professional city-centre setting.

The public listing gives the address as Level 2, 190 Lambton Quay, Wellington Central, Wellington 6011. The listed phone number is (04) 471 2161. Enrolled patients can book by contacting reception or using the ManageMyHealth patient portal.

Public hours are listed as Monday to Thursday 7.30am–5pm and Friday 8am–4pm. The clinic is listed as closed on public holidays. There is no patient parking on site, which matters for anyone travelling into the Wellington CBD for an appointment.

Safe patient tools

City Medical Centre tools for appointments, repeats and visit planning

These tools do not diagnose, recommend treatment or decide whether a medicine is safe. They only help you choose a safer contact route: 111, Healthline, clinic phone, ManageMyHealth, Practice Plus, pharmacy contact or routine preparation.

Tool 1: next-step finder

Choose your situation and timing. The result gives contact-route guidance only.

Your route will appear here

Select both fields. The tool will show contact-route guidance only.

  • Emergency symptoms should go to 111.
  • Same-day concerns are usually better handled by phone.
  • Routine enrolled-patient tasks may suit ManageMyHealth.

Tool 2: appointment preparation builder

Choose the appointment type. The checklist will help you ask reception the right question.

Your checklist will appear here

This helps reduce mistakes such as booking too short, forgetting CBD parking limits, missing casual-payment rules or using the pharmacy for a GP issue.

Tool 3: fee risk checker

Use this before booking if cost matters or you are not sure whether you are enrolled.

Fee guidance will appear here

Fees vary by enrolment, age, Community Services Card status, casual-patient status and service type. Confirm directly before booking.

Hours and contact

Opening hours, phone number, address and CBD access notes

City Medical Centre’s public listing shows weekday hours only: Monday to Thursday 7.30am–5pm and Friday 8am–4pm. Public holidays are listed as closed. If you need same-day help, call earlier in the day rather than waiting near closing time.

Because the clinic is in Wellington CBD and Healthpoint states there is no patient parking on site, plan travel carefully. Public transport, nearby paid parking, mobility needs and appointment timing can affect whether you arrive on time.

Phone (04) 471 2161 — best for appointment questions, same-day symptoms, casual patient booking, fee questions and urgent routing during clinic hours.
Address Level 2, 190 Lambton Quay, Wellington Central, Wellington 6011.
Online booking ManageMyHealth is listed as the online booking route for enrolled patients.
Parking No patient parking on site. Plan CBD travel and parking before the appointment.
Healthlink EDI Healthpoint lists City Medical Centre’s Healthlink EDI as citywgtn.
Booking safely

How to book a City Medical Centre GP appointment

Healthpoint says enrolled patients can book by contacting reception on (04) 471 2161 or using the online patient portal, ManageMyHealth. It also says casual patients are required to provide payment before their appointment and should contact reception to schedule the appointment and be guided through the payment process.

For patient safety, do not use an online booking route as a substitute for emergency or urgent advice. Phone reception for same-day symptoms, new or worsening concerns, multiple problems, casual-patient booking, procedure questions, repeat prescription uncertainty or anything that may need triage.

Check urgency first

Call 111 for emergency symptoms. Call the clinic for same-day concerns during opening hours. Use Healthline, Practice Plus or urgent care after hours depending on seriousness.

Choose ManageMyHealth or phone

ManageMyHealth is useful for suitable enrolled-patient routine booking. Phone is safer when your situation is urgent, complex, casual, new or hard to explain online.

Tell reception the real reason

Say whether it is a new symptom, follow-up, repeat prescription, mental wellbeing support, cervical screening, immunisation, ECG, minor surgery, LARC, travel health or telehealth question.

Prepare for CBD access

There is no patient parking on site. Allow extra time for transport, lift access, check-in and any forms.

Confirm cost before attending

Enrolled, CSC, casual and procedure-related fees can differ. Casual patients may need to pay before their appointment.

Micro-level booking help

What to say when you call reception

Reception cannot diagnose you, but clear wording helps route your request. Do not hide urgency inside a vague “I need an appointment” message.

Same-day symptoms

“I feel unwell today. Symptoms started [time/day]. They are getting better/worse. Should I be booked, triaged, or use urgent care?”

Casual patient

“I am not enrolled with City Medical Centre. What payment is required before the appointment, and what appointment type is suitable?”

Repeat prescription

“I need a repeat prescription. I am / am not enrolled. The medicine is / is not stable. Should I use ManageMyHealth or book a review?”

Nurse service

“I need immunisation / cervical screening / ECG / liquid nitrogen / travel advice. Is this a nurse or GP appointment, and what fee applies?”

Multiple issues

“I have more than one problem to discuss. Should I book a longer appointment or prioritise one concern first?”

CBD visit planning

“I am coming to Level 2, 190 Lambton Quay. Is there anything I should know about access, timing or forms before arriving?”

Repeat prescriptions

Repeat prescriptions and ManageMyHealth: what patients should know

Healthpoint lists repeat prescriptions as a service area and explains that primary-care practices have their own repeat prescribing procedures. It also notes that repeat prescriptions are generally for patients well known to a practice with stable long-term conditions, and that repeats are not given to patients who are not known to the practice.

For City Medical Centre, the safest practical approach is to use ManageMyHealth only when you are an enrolled patient and the medicine is a suitable routine repeat. Phone reception if the medicine is urgent, changed, new, controlled, causing side effects, or if you have not been reviewed recently.

Use ManageMyHealth when

  • You are an enrolled City Medical Centre patient.
  • The medicine is a stable repeat previously prescribed by the practice.
  • The request is not urgent.
  • Your contact details and pharmacy choice are current.
  • You understand that a GP review may still be required.

Phone instead when

  • You are casual or not known to the practice.
  • You may run out soon.
  • The medicine has changed or caused symptoms.
  • You need a new medicine, antibiotic or controlled medicine.
  • You are unsure whether a review is due.
Fees and costs

City Medical Centre fees patients ask about first

Healthpoint lists enrolled-patient consultation fees by age and Community Services Card status. Fees can change, and additional service fees may apply, so confirm directly with City Medical Centre before booking or attending.

Casual patients should pay special attention. Healthpoint says all casual patients are required to provide payment before their appointment and should contact reception to schedule and be guided through the payment process.

Under 6 Free Listed for enrolled patients, with or without CSC.
6–13 Free Listed for enrolled patients, with or without CSC.
14–17 $60 / $13.50 CSC Listed enrolled-patient fee and CSC fee.
18–64 $82 / $20 CSC Listed across 18–24, 25–44 and 45–64 age bands.
65+ $72 / $20 CSC Listed enrolled-patient fee and CSC fee.
Casual patient Pay before appointment Healthpoint says payment is required before casual appointments.

Ask before booking

  • Am I enrolled, casual, visitor or new to the practice?
  • Does my Community Services Card apply to this appointment?
  • Is this a GP, nurse, procedure, telehealth, travel health or screening appointment?
  • Are there extra fees for ECG, liquid nitrogen, minor surgery, LARC, travel vaccinations or forms?
  • What payment is required before a casual appointment?

Cost-safety reminders

  • Confirm fees directly before attending.
  • Bring your Community Services Card if relevant.
  • Ask whether the appointment is subsidised or casual.
  • Ask if pharmacy, lab, travel or vaccine costs are separate.
  • Do not assume a listed service is included in a standard GP consult.
After-hours and urgent care

After-hours care when City Medical Centre is closed

Healthpoint says City Medical Centre partners with Practice Plus to provide same-day virtual GP appointments for enrolled patients as an extension of the regular medical centre team. Practice Plus is listed as available weekdays until 10pm and weekends/public holidays 8am–8pm.

Healthpoint also says that after 9pm, patients should refer to Wellington Hospital ED, and it lists Wellington Accident and Urgent Medical Centre as the preferred urgent care clinic out of hours. Confirm current availability, wait times and fees directly before travelling if the situation allows.

Call 111 for emergencies

Use 111 for severe injury, severe breathing difficulty, chest pain, stroke signs, collapse, serious bleeding, severe allergic reaction or any situation that feels immediately unsafe.

Use Practice Plus when suitable

Practice Plus is listed as a same-day virtual GP option for enrolled patients after regular clinic hours. Confirm suitability and cost before booking.

Use urgent care for physical assessment

For non-111 after-hours problems that need in-person assessment, check Wellington Accident and Urgent Medical Centre or other official urgent-care routes.

Use Healthline when unsure

If you are worried and unsure whether it is urgent care, ED or routine follow-up, call Healthline on 0800 611 116.

Services and support

GP services, nurse services and patient support areas

Healthpoint lists City Medical Centre service areas including wellbeing support in general practice, cervical screening, immunisation, health screening, long-acting reversible contraception, ECG, liquid nitrogen, minor surgery, repeat prescriptions, sexual and reproductive health, telehealth consultation and travel health advice.

The practical question is not just whether a service is listed. Patients should ask what appointment type, clinician, preparation, fee and timing applies. Some services may require a nurse appointment, GP review, longer appointment, special equipment, vaccine availability or referral.

General GP care

Use for routine GP concerns, follow-up, illness, medication review and ongoing care. Phone if the issue is urgent or complex.

Wellbeing support

Healthpoint lists wellbeing support in general practice. Ask how HIP, health coach or support-worker access works at the clinic.

Cervical screening and immunisation

Ask whether you need a nurse appointment, what preparation is needed, and whether any cost or eligibility rule applies.

LARC and reproductive health

Healthpoint lists IUD and Jadelle-related services. Ask about eligibility, insertion/removal timing, fees and preparation before booking.

ECG, liquid nitrogen and minor surgery

These may not be routine short appointments. Ask reception what booking type and fee applies.

Travel health advice

Start early before travel. Ask whether vaccines, destination advice, malaria prevention or travel documents need extra time.

Entity clarity

Are you trying to reach City Medical Centre or City Medical Centre Pharmacy?

City Medical Centre and City Medical Centre Pharmacy are linked by location and name, but they are not the same contact route. The GP clinic handles appointments, clinical assessment, repeat-prescribing decisions and practice enrolment. The pharmacy handles dispensing, prescription collection, medicine advice and pharmacy services.

Healthpoint lists City Medical Centre Pharmacy at 190 Lambton Quay, Wellington Central, phone (04) 473 7868, with hours Monday to Friday 8.30am–5pm. Use the pharmacy for medicine pickup and dispensing questions after a prescription is ready or sent.

GP clinic

Use for GP appointments, clinical questions, ManageMyHealth booking, enrolment, casual-patient payment, repeat-prescription decisions and practice-admin questions.

Pharmacy

Use for prescription collection, medicine advice, disposal of expired medicines, medicine stock, home delivery details and pharmacy services.

Urgent care

Use urgent care or emergency services when the problem needs urgent physical assessment and cannot wait for routine GP or pharmacy contact.

Clinic phone (04) 471 2161
Pharmacy phone (04) 473 7868
Before you call or visit

Patient checklist for a smoother City Medical Centre visit

Good preparation reduces repeat calls, missed appointments and billing surprises. This is especially important in the Wellington CBD where there is no patient parking on site and casual-patient payment may be required before the appointment.

Before calling

  • Write the main reason in one sentence.
  • Note when symptoms started and whether they are worsening.
  • Have medicine names, allergies and key conditions ready.
  • Know whether you are enrolled, casual, new or unsure.
  • Ask whether ManageMyHealth, phone booking or casual payment applies.

Before visiting

  • Confirm appointment time and provider type.
  • Bring ID, Community Services Card, medication list and relevant documents.
  • Plan CBD transport because there is no patient parking on site.
  • Allow time for lift access and check-in at Level 2.
  • Phone first if symptoms may be urgent or need a different route.
Avoid these errors

Common mistakes that cause delays, wrong calls or extra costs

  • Confusing City Medical Centre Wellington with CityMed Auckland: this page is for City Medical Centre at 190 Lambton Quay, Wellington, not CityMed Medical Centre in Auckland CBD.
  • Arriving without planning parking: Healthpoint says there is no patient parking on site.
  • Using the pharmacy for GP booking: call the clinic for appointments and prescribing decisions.
  • Calling the clinic for medicine pickup: use City Medical Centre Pharmacy for dispensing and collection questions.
  • Assuming casual appointments work like enrolled appointments: casual patients may need to provide payment before appointment scheduling.
  • Using ManageMyHealth when you are not enrolled: phone reception if you are casual, new or unsure.
  • Leaving after-hours symptoms unclear: Practice Plus, urgent care, Healthline and ED are different routes depending on severity and time.
  • Using this guide as medical advice: this page is informational only and does not replace a qualified health professional.
Location and map

Address and map for City Medical Centre Wellington

City Medical Centre is listed at Level 2, 190 Lambton Quay, Wellington Central, Wellington 6011. It is a CBD location, so check transport and parking before travelling. If you are visiting the pharmacy rather than the GP clinic, confirm the correct service and contact route first.

Internal patient navigation

Related Wellington and New Zealand medical centre guides

If City Medical Centre is not the right clinic for your location, enrolment status, appointment timing or after-hours situation, these related guides may help you compare official contact routes. Always confirm directly with the clinic before travelling or booking.

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Johnsonville Medical Centre

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FAQs

City Medical Centre frequently asked questions

What is City Medical Centre’s phone number?

City Medical Centre’s listed phone number is (04) 471 2161. Use this for appointments, casual patient booking, same-day symptoms, fee questions and clinic-routing questions.

Where is City Medical Centre located?

City Medical Centre is listed at Level 2, 190 Lambton Quay, Wellington Central, Wellington 6011.

What are City Medical Centre opening hours?

Healthpoint lists City Medical Centre hours as Monday to Thursday 7.30am–5pm and Friday 8am–4pm. Public holidays are listed as closed. Confirm directly before travelling or booking.

Can I book City Medical Centre appointments online?

Yes, enrolled patients can use ManageMyHealth for online booking. Healthpoint also says patients can book by contacting reception on (04) 471 2161.

Can casual patients book at City Medical Centre?

Healthpoint says casual patients should contact reception on (04) 471 2161 to schedule an appointment and are required to provide payment before their appointment.

Does City Medical Centre have patient parking?

Healthpoint states there is no patient parking on site. Plan CBD transport or nearby parking before your appointment.

Is City Medical Centre the same as CityMed Auckland?

No. This guide is for City Medical Centre in Wellington at 190 Lambton Quay. CityMed Medical Centre is a separate Auckland CBD clinic.

Is City Medical Centre Pharmacy the same as the GP clinic?

No. City Medical Centre Pharmacy is a pharmacy service at 190 Lambton Quay. The GP clinic phone is (04) 471 2161, while the pharmacy phone is (04) 473 7868.

What should I do after hours?

For emergencies, call 111. Healthpoint says City Medical Centre partners with Practice Plus for same-day virtual GP appointments for enrolled patients, with Practice Plus available weekdays until 10pm and weekends/public holidays 8am–8pm. After 9pm, public information points to Wellington Hospital ED. Confirm current options directly before relying on them.

Is this the official City Medical Centre website?

No. This is an independent patient information guide. For appointments, fees, clinical advice, prescriptions and urgent instructions, use the official clinic website or phone the practice directly.

Sources and accuracy

Sources, accuracy note and independent-guide disclaimer

This page summarises public information from City Medical Centre’s official website, Healthpoint, City Medical Centre Pharmacy information and New Zealand health sources. It is written to improve patient usefulness, next-step clarity, mobile readability and entity clarity. Clinic information can change.

Independent guide: Medical Centre NZ is not City Medical Centre. This page does not provide medical advice, diagnosis or treatment. Always confirm current appointment availability, fees, enrolment rules, holiday closures, prescription rules and urgent-care instructions directly with the clinic.

Last reviewed: 1 June 2026. Review again before publishing future edits, especially fees, public-holiday closures, ManageMyHealth links, after-hours routes, pharmacy information and CBD access notes.

Final recommendation

For routine GP care, phone City Medical Centre on (04) 471 2161 or use ManageMyHealth if you are enrolled. For same-day symptoms, phone and explain the situation clearly. For medicine pickup or dispensing questions, contact City Medical Centre Pharmacy. For after-hours uncertainty, use Healthline, Practice Plus or urgent care depending on severity. For emergency symptoms in New Zealand, call 111 immediately.

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