Plan the Right White Cross Shirley Visit
Shirley Medical Centre is now officially known as White Cross Shirley. Check the current phone number, weekday hours, appointment rules, enrolment status and consultation fees before travelling.
The practice is appointment-only and generally does not see casual patients. Same-day GP appointments are usually available, but availability should be confirmed by phone or Manage My Health.
Quick Answer
White Cross Shirley, formerly Shirley Medical Centre, is an appointment-only general practice at 11 Marshland Road, Shirley, Christchurch 8061.
- Phone 03 385 3149.
- Open Monday to Friday, 8:00am–5:00pm.
- Closed Saturday, Sunday and public holidays.
- New enrolments are open, but spaces are limited.
- Casual patients are not generally seen at this GP clinic.
- Manage My Health supports suitable bookings, scripts and results.
I Want To…
Choose the task closest to what you need.
Choose the Correct Care Route
Start with urgency rather than choosing a service only by price or opening time.
Use for severe breathing difficulty, collapse, major trauma, uncontrolled bleeding or another life-threatening problem.
Phone White Cross Shirley and explain when the concern started, what changed and why it may not safely wait.
Use Manage My Health when registered, or phone when the correct appointment type is unclear.
Use Bettr for suitable virtual care, Riccarton for walk-in urgent care, Healthline for advice or 24 Hour Surgery after 8pm.
Phone Number, Address and Opening Hours
The clinic is now branded White Cross Shirley. Search results using the old name may include unrelated medical centres in the United Kingdom, so verify the Christchurch address and New Zealand phone number.
- Current name
- White Cross Shirley
- Previous name
- Shirley Medical Centre
- Phone
- 03 385 3149
- Address
- 11 Marshland Road, Shirley, Christchurch 8061
- Monday–Friday
- 8:00am–5:00pm
- Saturday–Sunday
- Closed
- Public holidays
- Closed; recheck before travelling
- Patient access
- Appointment-only GP service for enrolled patients
- Healthlink EDI
- greersmc
How to Book the Right Appointment
The clinic says same-day GP appointments are usually available, but this is not a guarantee. Phone when symptoms are worsening, the appointment type is unclear or a procedure may be required.
| What you need | Best first action | Important detail |
|---|---|---|
| Routine GP appointment | Manage My Health or phone | Use the portal when the correct routine appointment type is shown. |
| New or worsening symptoms today | Phone reception | Explain symptom timing, severity and what has changed. |
| Vaccination or nurse care | Phone reception | Stock, eligibility, preparation or nurse availability may need checking. |
| Cervical screening, LARC or procedure | Phone reception | A specific clinician, longer appointment or preparation may be required. |
| Several health concerns | Ask for a longer appointment | Prioritise the most important concern if everything cannot be covered safely. |
| Repeat prescription | Manage My Health | Approval may require a review, monitoring test or in-person appointment. |
| Casual appointment | Confirm another suitable provider | White Cross Shirley says it does not generally see casual patients. |
Identify the service
Decide whether the request is urgent, routine, nursing-related, a procedure, a prescription or an administrative task.
Choose phone or portal
Use Manage My Health for suitable routine tasks. Phone when urgency or booking type is uncertain.
Prepare the key details
Have the patient’s name, date of birth, main concern, symptom timing, medicine list and preferred doctor ready.
Confirm practical requirements
Ask about appointment length, fee, preparation, required documents, parking and accessibility support.
“Kia ora, I am an enrolled patient. My main concern is ____. It started ____, and it is getting better / staying the same / getting worse. Which appointment type should I book, and do I need extra time or preparation?”
Have ready when booking
- Patient name and date of birth.
- Main reason for the appointment.
- When symptoms began and what changed.
- Current medicine names and doses.
- Preferred clinician, where relevant.
- Interpreter, sensory or mobility needs.
Bring to the appointment
- Community Services Card when relevant.
- Current medicine or pharmacy list.
- Hospital, specialist or discharge letters.
- Forms that require completion.
- Symptom notes and priority questions.
- A suitable payment method.
New-Patient Enrolment: Eligibility and Documents
Healthpoint currently says White Cross Shirley is welcoming new patients, but only limited enrolment spaces are available. The official form still uses the Shirley Medical Centre name.
How to complete the online form
- Prepare your passport and any relevant visa.
- Enter identity, contact, address and emergency-contact details.
- Add your previous GP or practice details if transferring notes.
- Enter CSC or High Use Health Card information where relevant.
- Select the eligibility category that applies to you.
- Read the PHO enrolment and privacy declarations.
- Add your signature and upload proof of eligibility.
- Submit the application and wait for practice confirmation.
Common eligibility categories shown on the form
- New Zealand citizen, including Cook Islands, Niue or Tokelau.
- Resident or permanent resident visa holder.
- Eligible Australian citizen or permanent resident.
- Work-visa holder able to remain in New Zealand for at least two years.
- Eligible interim-visa holder.
- Refugee, protected person or qualifying applicant.
- Eligible child under the care of a qualifying parent or guardian.
- Other specified study, scholarship or teaching-scheme categories.
Current Enrolled-Patient Consultation Fees
These fees are shown on the clinic-reviewed Healthpoint listing. Procedures, vaccines, forms, prescriptions, ACC care and other services may use different charges.
| Age range | Without Community Services Card | With Community Services Card |
|---|---|---|
| Under 6 years | Free | Free |
| 6–13 years | Free | Free |
| 14–17 years | $60.00 | $13.50 |
| 18–24 years | $67.00 | $20.00 |
| 25–44 years | $67.00 | $20.00 |
| 45–64 years | $67.00 | $20.00 |
| 65 years and over | $67.00 | $20.00 |
Questions that prevent fee surprises
- Is this the current enrolled fee for my age?
- Does my Community Services Card change the charge?
- Is the consultation eligible for ACC support?
- Are procedure, material or laboratory fees separate?
- What is the repeat-prescription charge?
- Is a telehealth consultation charged differently?
- Does a missed or late-cancelled appointment attract a fee?
GP Services and Booking Preparation
White Cross Shirley lists a broad range of general-practice services. Phone before booking procedures, vaccinations or screening so the correct clinician and appointment length can be arranged.
General GP care and long-term conditions
Routine illness care, medicine monitoring, heart health checks, ongoing condition management and preventive support are available.
- Bring a current medicine list.
- Ask for extra time when several issues need discussion.
- Bring hospital or specialist letters where relevant.
Child health and immunisations
Listed vaccines include childhood, pregnancy, flu, MMR, meningococcal, COVID-19 and other schedule-based immunisations.
- Phone to confirm stock and eligibility.
- Bring any available immunisation record.
- Ask whether a nurse or GP booking is required.
Cervical screening and preventive checks
Cervical screening may involve an HPV vaginal swab taken yourself or with professional assistance, or a clinician-collected cervical sample where appropriate.
- Ask which screening option is suitable.
- Confirm preparation and eligibility.
- Ask how results and follow-up will be handled.
Accident, injury and selected procedures
The clinic lists accident and injury management, skin checks and selected procedures.
- Phone first for recent or worsening injuries.
- Ask whether ACC applies and what co-payment remains.
- Confirm procedure, material and follow-up fees.
Contraception and reproductive health
Healthpoint lists IUD and Jadelle insertion and removal, along with free or subsidised contraception services for eligible patients.
- Ask about eligibility and likely cost.
- Book the procedure type rather than a standard consultation.
- Confirm preparation and follow-up instructions.
Mental wellbeing support
The practice lists an integrated wellbeing programme that may involve Health Improvement Practitioners, Health Coaches and Support Workers.
- Tell reception if extra time may be needed.
- Ask whether a wellbeing team member is suitable.
- Do not use routine email for an immediate crisis.
Doctors Listed at White Cross Shirley
Healthpoint currently lists the following general practitioners. Confirm individual working days and appointment availability when booking.
Manage My Health, Prescriptions and Results
The patient portal supports several routine tasks, but it is not an emergency or same-day triage service.
Portal functions
- Book eligible appointments.
- Request repeat prescriptions.
- Check laboratory results.
- View health and immunisation records.
- Review prescription history.
- Receive appointment reminders.
Prescription checklist
- Request before medicine runs out.
- Provide medicine name and strength.
- Confirm the current dose.
- Name the preferred pharmacy.
- Mention medicine or symptom changes.
Result questions
- How will the result be communicated?
- When should I follow up?
- Do I need another appointment?
- Which symptoms require earlier help?
- Has the result been reviewed?
After-Hours Care in Christchurch
White Cross Shirley closes at 5:00pm on weekdays and is closed on weekends. Use the option that matches whether you need virtual care, urgent in-person assessment, overnight care or telephone advice.
Bettr online GP
Available 24 hours a day for suitable online consultations.
- Enrolled under 14: free.
- Enrolled CSC holder: $25.
- Other enrolled patient: $45.
- $10 surcharge may apply 10pm–8am and on public holidays.
- Consultations last up to 10 minutes.
- Not suitable for emergencies or problems requiring physical examination.
- Controlled-drug prescriptions are not provided online.
Riccarton Clinic Urgent Care
Walk-in urgent care for illness or injury that needs prompt assessment.
- 4 Yaldhurst Road, Upper Riccarton.
- Open every day, 8:00am–8:00pm.
- No appointment required.
- Patients are assessed according to clinical urgency.
- Separate provider with its own fees.
24 Hour Surgery and Healthline
Use these when Riccarton is closed, you need overnight care or you are unsure which service is appropriate.
- 24 Hour Surgery: 401 Madras Street.
- Open 24 hours.
- Phone: 03 365 7777.
- Healthline: free advice, 24/7.
- Healthline phone: 0800 611 116.
- Healthline can arrange an interpreter.
Map, Parking and Accessibility
White Cross Shirley is at 11 Marshland Road, Shirley, Christchurch 8061. Older sources may still use the Shirley Medical Centre name.
Accessibility features listed by Healthpoint
Practice Standards Verification
The Royal New Zealand College of General Practitioners’ March 2025 Foundation Standard certified-practices PDF lists Shirley Medical Centre, practice code F2J095-D, under Pegasus Health with an expiry date of 10 November 2027.
The PDF uses the former Shirley Medical Centre name because the White Cross branding change occurred later. Use the current clinic pages for present-day booking, ownership, hours and contact information.
Open the official certified-practices PDFCommon Mistakes That Cause Delays
Searching only the old name.
Use White Cross Shirley for current official details.
Arriving without an appointment.
The clinic is appointment-only.
Assuming casual patients are seen.
The practice generally serves its enrolled patient base.
Using the portal for urgent symptoms.
Phone reception when a concern is worsening.
Booking a standard slot for a procedure.
Screening and contraception may need special bookings.
Uploading incomplete enrolment proof.
Prepare passport, visa and eligibility evidence first.
Assuming the basic consultation fee covers everything.
Procedures, vaccines and forms may cost extra.
Waiting until medicine has run out.
A review or monitoring test may be required.
Official Sources for Final Actions
Use each source after identifying the exact task you need to complete.
Current branding, phone, hours, services, booking and fee selector.
Open official clinic pageClinic-reviewed doctors, fees, enrolment, services and accessibility.
Verify Healthpoint detailsEligibility declaration, personal details and proof upload.
Start enrolmentPortal registration, routine appointments, scripts and results.
Register for the portal24/7 virtual consultation suitability, process and current pricing.
Check Bettr detailsDaily 8am–8pm walk-in urgent care.
Check urgent careRound-the-clock urgent care at 401 Madras Street.
Open 24 Hour SurgeryFree 24/7 health advice, interpreter support and care routing.
Read official Healthline guidanceThis is an independent patient guide. It is not White Cross Shirley and does not provide diagnosis, treatment or personalised medical advice.
Shirley Medical Centre FAQs
Is Shirley Medical Centre now called White Cross Shirley?
Yes. Shirley Medical Centre is now officially known as White Cross Shirley. The clinic remains at 11 Marshland Road, Shirley, Christchurch.
What are White Cross Shirley’s opening hours?
White Cross Shirley is open Monday to Friday from 8:00am to 5:00pm. It is closed on Saturday, Sunday and public holidays.
What is the Shirley Medical Centre phone number?
The current White Cross Shirley phone number is 03 385 3149. Use it for appointments, same-day concerns, enrolment, fees and service questions.
Can I book a White Cross Shirley appointment online?
Yes. Registered enrolled patients can use Manage My Health for eligible appointments. Phone reception for urgent symptoms, procedures, nurse care or an unclear appointment type.
Is White Cross Shirley accepting new patients?
Yes. Healthpoint currently says White Cross Shirley is accepting new patients, but limited enrolment spaces are available and acceptance is not guaranteed.
Does White Cross Shirley accept casual patients?
The official clinic page says White Cross Shirley generally does not see casual patients and operates as an appointment-only general practice for enrolled patients.
How much does a GP appointment cost at White Cross Shirley?
Healthpoint lists enrolled adult consultation fees of $67 without a Community Services Card and $20 with a Community Services Card. Age-based fees differ, and additional services may cost extra.
What can I do through Manage My Health?
Manage My Health can support eligible appointment booking, repeat-prescription requests, laboratory results, health records, immunisation records and appointment reminders.
Where can I get care when White Cross Shirley is closed?
Bettr provides 24/7 online care, Riccarton Clinic offers walk-in urgent care daily from 8:00am to 8:00pm, and 24 Hour Surgery at 401 Madras Street is open around the clock. Call 111 for a critical emergency.
Does White Cross Shirley have wheelchair access and mobility parking?
Healthpoint lists wheelchair access, an accessible toilet, mobility parking, a quiet low-sensory environment and assistance to move around. Confirm essential arrangements before travelling.
Final Patient Check
Use the White Cross Shirley name for current booking and map searches. Confirm the appointment before travelling, bring relevant cards and documents, and phone reception when the correct service or appointment length is unclear.
When the clinic is closed, choose Bettr, Riccarton Clinic, Healthline or 24 Hour Surgery according to urgency. Call 111 for a critical or life-threatening emergency.