Booked GP, Walk-In Clinic or After-Hours Care?
Check Matamata Medical Centre’s current opening hours, routine appointments, weekday acute clinic, evening walk-in care, weekend urgent clinic, fees, prescriptions, enrolment and after-hours options.
The right route depends on urgency, time of day, enrolment status and whether the problem needs a booked review or nurse triage.
Call 111 and ask for an ambulance. Do not wait in a walk-in queue or send an email or portal request.
Quick Answer
Matamata Medical Centre is inside the Pohlen Hospital complex at 56 Rawhiti Avenue, Matamata 3400.
- Main phone: 07 881 9102.
- Weekday opening: 8:30am–7:45pm.
- Weekend urgent clinic: Saturday and Sunday, 10am–12pm.
- The weekend service excludes public holidays.
- Routine appointments can be booked by phone or ManageMyHealth.
- Urgent walk-in patients are triaged and may not be seen in arrival order.
- Enrolment is restricted to people living in the immediate Matamata area.
I Need To…
Choose the task closest to what you need.
Phone Number, Address and Current Opening Hours
The clinic homepage and clinic-reviewed Healthpoint listing show the current weekday closing time as 7:45pm.
- Main phone
- 07 881 9102
- Reception email
- reception@matmed.co.nz
- Prescription email
- repeatrx@matmed.co.nz
- Street address
- 56 Rawhiti Avenue, Matamata 3400
- Postal address
- PO Box 173, Matamata 3440
- Monday–Friday
- 8:30am–7:45pm
- Saturday–Sunday
- Registered-patient urgent clinic, 10am–12pm
- Public holidays
- Clinic closed unless a current notice says otherwise
- Healthlink EDI
- matamedc
Booked Appointments, Walk-In Care and Weekend Triage
The practice offers four different care routes. Choosing the right one can reduce waiting time and prevent an extra consultation.
Use for continuing conditions, medical forms, medicine reviews, health checks and concerns needing continuity.
Use for urgent problems that should not wait. A nurse assesses priority and the appropriate clinician.
Urgent walk-in care and selected GP appointments are available after 5pm until 7:45pm.
Registered-patient drop-in care runs from 10am–12pm for urgent problems only.
| What you need | Best first step | Important detail |
|---|---|---|
| Routine GP review | Book by phone or ManageMyHealth | Ask for your preferred GP when continuity matters. |
| New or worsening urgent symptom | Phone or attend the acute clinic | Patients are prioritised by clinical urgency, not arrival time alone. |
| Several complex concerns | Request a longer appointment | Tell reception while booking rather than raising extra problems at the end. |
| ACC injury | Tell reception it is injury-related | ACC fees and claim processing differ from a normal medical consultation. |
| Driver, immigration or employment medical | Book the named service | These appointments need specific forms, measurements, documents or deposits. |
| Weekend urgent problem | Attend between 10am and 12pm | The clinic is for registered patients, excludes public holidays and requires prepayment. |
| Life-threatening emergency | Call 111 | Do not wait in the acute or weekend queue. |
What happens in the acute clinic?
Check in
Tell reception the main symptom, when it started and whether it is worsening.
Nurse triage
An experienced nurse assesses urgency and decides the next clinical step.
Wait by priority
A patient arriving later may be seen first when their condition is more urgent.
Receive or redirect care
You may see a nurse, paramedic or doctor, or be referred to another service.
“Kia ora, my main concern is ____. It started ____, and it is getting better / staying the same / getting worse. I also need help with ____. Should I book a routine visit, ask for a longer appointment or use the acute clinic?”
Use a booked appointment for
- Long-term condition reviews.
- Several separate health concerns.
- Insurance, licence or employment forms.
- Planned procedures and medical examinations.
- Results and medicine reviews.
- Continuity with a preferred GP.
Do not use the weekend clinic for
- Routine repeat prescriptions.
- Non-urgent certificates or forms.
- General health checks.
- Routine referrals.
- Problems that can safely wait for weekday care.
- Collecting paper prescriptions.
Current GP, Evening, Weekend and Casual Fees
Fees depend on age, enrolment, CSC status, ACC status and the time of attendance. Confirm the charge before treatment when your category is unclear.
Enrolled patients: Monday–Friday, 8:30am–5pm
| Age | Medical | Medical with CSC | ACC | ACC with CSC |
|---|---|---|---|---|
| Under 14 | Free | Free | Free | Free |
| 14–17 | $37 | $13.50 | $27 | $13 |
| 18–24 | $47 | $20 | $38 | $19.50 |
| 25–64 | $60 | $20 | $38 | $19.50 |
| 65+ | $52 | $20 | $38 | $19.50 |
Enrolled medical fees after 5pm and at weekends
| Age | After 5pm | After 5pm with CSC | Weekend | Weekend with CSC |
|---|---|---|---|---|
| Under 14 | Free | Free | $29 | $20 |
| 14–17 | $57 | $47 | $57 | $47 |
| 18–24 | $80 | $70 | $80 | $70 |
| 25–64 | $80 | $70 | $80 | $70 |
| 65+ | $70 | $60 | $70 | $60 |
Non-enrolled medical consultation fees
| Patient | Weekday before 5pm | After 5pm or weekend |
|---|---|---|
| Child under 18 | $60 | $80 |
| Adult 18+ | $105 | $135 |
| Child with CSC | $50 | $55 |
| Adult with CSC | $90 | $95 |
| Overseas visitor age 0–17 | $165 | $185 |
| Overseas visitor age 18+ | $195 | $230 |
Nurse services
- Enrolled nurse consultation: $27.50.
- Non-enrolled nurse consultation: $47.50.
- Ear suction: $65.
- Enrolled cervical screening: $22.
- Enrolled dressing: $27.50.
- Enrolled liquid nitrogen: $47.50.
Prescription charges
- Standard repeat: $22.
- Urgent repeat: $28.
- CSC standard repeat: $15.
- CSC urgent repeat: $20.
- Urgent prescriptions require payment when requested.
Payment planning
- Identify whether the visit is medical or ACC.
- Present a valid CSC before invoicing.
- Ask about materials and procedure charges.
- Visitors normally pay at the consultation.
- Weekend urgent care requires prepayment.
ManageMyHealth Booking and Account Setup
ManageMyHealth lets enrolled patients access selected records and complete routine tasks without phoning reception.
How to activate access
- Give the practice your personal email address.
- Use a separate email address for each patient.
- Wait for the clinic to add the email to its system.
- Open the activation email and enter the code.
- Create or connect your ManageMyHealth account.
What the portal can do
- Book selected routine appointments.
- View selected medical records.
- Receive selected laboratory results.
- Request long-term repeat medicines.
- Select a preferred pharmacy.
- Pay a prescription charge online.
Repeat Prescriptions, Pharmacy Delivery and Results
Routine repeats can be requested through ManageMyHealth, by prescription email or by phoning the clinic.
How to request
- Use ManageMyHealth.
- Email repeatrx@matmed.co.nz.
- Phone 07 881 9102.
- List each medicine and dose.
- Name the preferred pharmacy.
Processing time
- Allow two to three working days.
- Request before medicine runs out.
- Same-day requests must be made by phone.
- An urgent fee applies.
- Approval remains a clinical decision.
A review may be required
- The medicine has not been reviewed recently.
- Blood tests or monitoring are overdue.
- The dose has changed.
- The condition is unstable.
- The medicine requires close supervision.
Electronic delivery to the pharmacy
The prescription can be sent electronically to the pharmacy named in the request. This usually removes the need to collect a paper prescription from reception.
Paper prescriptions are collected Monday to Friday. Weekend clinic time is reserved for urgent patient care.
How test results are handled
The patient booklet advises allowing approximately one to two days for many routine results to reach the practice. Specialist tests can take longer.
Ask how you will receive the result and when to follow up. Concerning results are followed up by the clinical team, while some results may appear in ManageMyHealth.
“How will I receive the result, how long should it take, and when should I contact the clinic if I have not heard anything?”
New-Patient Enrolment and the May 2026 Form
Enrolment is restricted to people residing in the immediate Matamata area. Healthpoint currently lists postcodes 3400, 3401 and 3471–3475.
Confirm your area
Check that your usual residential address is within the clinic’s accepted area.
Prepare evidence
Bring identity documents and proof of your current residential address.
Complete the form
Each patient aged 16 or older completes and signs their own form.
Attend in person
The clinic must sight documents and does not accept the form by email.
Documents to bring
Identity
- Passport.
- Driver licence.
- Birth certificate.
- Student identification where accepted.
Address evidence
- Utility bill.
- Tenancy or lease agreement.
- Another document showing the current residential address.
Additional evidence
- Visa and eligibility documents.
- Parent or guardian information for children.
- Custody evidence where applicable.
- Legal authority to sign for another adult.
What the 2026 form asks for
Personal and health details
- Legal name and birth details.
- Gender and ethnicity.
- Residential and postal address.
- Phone, email and emergency contact.
- CSC or High Use Health Card status.
- Height, weight, smoking and vaping information.
Consent and record transfer
- Text and email communication choices.
- Previous doctor or practice.
- Authority to request record transfer.
- National Hauora Coalition PHO enrolment.
- NHI and national enrolment-register use.
- Optional patient-experience survey participation.
Residence and eligibility declaration
The form asks the applicant to confirm an intention to be present in New Zealand for at least 183 days during the next 12 months and to meet an eligible citizenship, residence, visa, refugee, scholarship or dependent-child category.
- Eligible work-visa applicants must generally show the ability to remain in New Zealand for at least two years, including relevant previous visas.
- Australian citizens and permanent residents must show an intention or ability to remain for at least two consecutive years.
- A parent or caregiver signs for a child under 16.
- An authorised representative must state the legal basis for signing for another person.
- Submitting the form does not guarantee access to a particular doctor.
GP, Nurse, Screening and Procedure Services
Phone before booking a procedure, medical examination, infusion or specialised nurse service so the correct time and clinician can be reserved.
General practice and continuing care
The clinic provides family medicine, preventive care, acute assessment, referrals, ongoing-condition reviews and general health checks.
- Bring medicine lists and relevant specialist letters.
- Ask for longer time when several concerns need discussion.
- Tell reception when the visit is related to an ACC injury.
Nurse, paramedic and acute care
Nurses and paramedics support urgent assessment, wound care, vaccination, screening and ongoing-condition management.
- Nurse appointments are separate from GP appointments.
- Acute patients are initially assessed by an experienced nurse.
- A patient may be treated by a nurse or referred to a doctor.
Routine and travel vaccinations
Services include childhood, pregnancy, influenza, HPV, MMR, meningococcal, shingles, RSV, catch-up and privately funded vaccination.
- Confirm eligibility and stock before booking.
- Arrange travel advice well before departure.
- Travel vaccines and medicines may be privately funded.
Cervical screening and preventive reviews
The practice provides cervical screening, diabetes annual reviews, cardiovascular risk assessments and recall-based preventive services.
- Ask whether self-testing is suitable.
- Confirm screening eligibility and fees.
- Keep your contact details current for recall reminders.
Skin checks, minor surgery and liquid nitrogen
Doctors with skin and surgery interests provide selected lesion assessment, biopsy, excision and minor procedures.
- An assessment is normally required before removal.
- Pathology and consumables may cost extra.
- Liquid-nitrogen treatment may need repeat visits.
Contraception and sexual health
Healthpoint lists IUD and Jadelle insertion or removal, selected subsidised contraception and sexual-health care.
- Ask which clinician provides the service.
- A separate assessment may be required first.
- Confirm funding, procedure and device charges.
Spirometry, audiometry and clinical measurements
The official service list includes spirometry, audiometry, blood-pressure support, cardiovascular assessment and eyesight checks.
- Ask whether medicines should be withheld before spirometry.
- Bring glasses or contact lenses for vision testing.
- Confirm whether both a nurse and doctor appointment are required.
Aclasta infusion and planned treatments
Aclasta, or zoledronic acid, is listed among the clinic’s planned treatment services.
- A medical assessment and blood tests may be required first.
- Ask about hydration and medicine preparation.
- Do not request this through the urgent walk-in clinic.
Immigration Medicals: Deposit, Documents and Costs
Matamata Medical Centre is listed as an accredited immigration medical provider. Appointment availability is limited, and a $100 deposit per person is required to secure a booking.
| Immigration service | Published fee |
|---|---|
| Full general medical, age 12+ | $320 |
| Child medical, age 0–11 | $200 |
| Limited medical | $200 |
| X-ray-only medical | $130 |
| Additional-information appointment | $130 |
| External chest X-ray | $200, subject to supplier change |
| External general blood tests | $205, subject to supplier change |
| External limited blood test | $25, subject to supplier change |
Bring with you
- Original passport with at least six months’ validity.
- Glasses or contact lenses.
- A complete medicine list.
- A midwife letter when pregnant.
- Your own interpreter where required.
Plan the date carefully
- A full medical can take up to one hour.
- Request a female doctor while booking if required.
- Urine testing cannot be performed during or for three days after menstruation.
- X-ray and laboratory fees are additional.
- External supplier charges can change.
Doctors and the Wider Clinical Team
The clinic’s public doctor page lists the clinicians below. Availability and open-book status can change.
After-Hours Care: Ka Ora, Tui Medical and Healthline
Choose the route that matches urgency and whether an in-person examination is required.
Ka Ora Telecare
- Phone
- 0800 252 672
- Weekdays
- 5pm–8:30am
- Weekends
- 24 hours
- Public holidays
- 24 hours
- Format
- Telephone or virtual clinical assessment
- Use for
- Urgent but non-life-threatening problems that may be assessed remotely
Tui Medical Te Rapa
- Address
- 26 Bryant Road, Te Rapa, Hamilton 3200
- Clinic phone
- 07 849 4181
- General phone
- 0800 175 175
- Urgent-care hours
- Open 24 hours every day
- Access
- Drop-in urgent care; no appointment required
- Priority
- Patients are seen according to clinical urgency
Use in-person urgent care for wounds, suspected fractures, significant injuries or symptoms requiring physical examination.
Which service should you use?
- Call 111: collapse, severe breathing difficulty, stroke signs, serious bleeding, severe chest pain or another critical emergency.
- Call Healthline: free advice when worried or unsure what level of care is required.
- Use Ka Ora: an urgent issue that may reasonably be assessed remotely.
- Use Tui Te Rapa: urgent in-person illness, wound, injury or possible fracture care.
- Wait for Matamata Medical Centre: routine forms, repeat medicines, planned reviews and non-urgent administration.
Map, Parking, Bus Stop and Accessibility
Matamata Medical Centre is attached to Pohlen Hospital at 56 Rawhiti Avenue.
Access information
- Onsite patient parking.
- Local bus stop immediately outside.
- Limited public transport.
- Wheelchair access.
- Wheelchair-accessible toilet.
- Assistance moving around on request.
Arrival reminders
- Check in at reception.
- State whether the visit is medical or ACC.
- Tell staff about accessibility needs.
- Keep mobile and address details current.
- Expect urgent emergencies to receive priority.
Other services in the Pohlen Hospital complex
Health Information, NHI, SMS Reminders and Complaints
The enrolment form and patient booklet explain how health information is used for care, enrolment, funding eligibility, NHI records and communication.
How information may be used
- Providing medical support and treatment.
- Creating or updating an NHI record.
- Confirming publicly funded care eligibility.
- Obtaining PHO funding.
- Sharing relevant information with clinicians involved in care.
- Transferring records with patient consent.
Your practical choices
- Request access to information held about you.
- Request correction of inaccurate information.
- Choose whether to receive recall texts and emails.
- Decline the national patient-experience survey.
- Update contact and eligibility details.
- Raise a privacy concern with clinic management.
Appointment and screening reminders
The clinic uses SMS reminders for booked appointments and may send reminders for screening, vaccination, account or recall tasks. Keep your mobile number current and contact reception if you do not want text communication.
Complaints and feedback
Concerns can be raised with the Clinical Services Manager or Operations and Finance Manager in person, by phone, in writing, through a reception form or by email.
The management team records the issue, contacts the patient, investigates relevant information and provides a response with possible resolution options.
Common Mistakes That Cause Delays or Extra Costs
Using the old 5pm closing time.
The current homepage and Healthpoint listing show 7:45pm.
Using the weekend clinic for routine care.
It is an urgent-only service for registered patients.
Expecting walk-in care by arrival order.
Clinical urgency determines priority.
Assuming daytime and evening fees are equal.
Higher charges apply after 5pm and at weekends.
Using the old $20 prescription fee.
The current main fee page lists $22 standard and $28 urgent.
Waiting until medicine has run out.
Allow two to three working days.
Emailing an enrolment form.
The clinic requires in-person document sighting.
Assuming every GP has open books.
Doctor capacity varies and no waiting list is held.
Booking an immigration medical as a normal GP visit.
It requires a deposit, documents and a specific booking.
Using telehealth for a life-threatening emergency.
Call 111 when life or safety is at immediate risk.
Official Sources for Final Actions
Use the relevant official source after reading the explanation above. Opening arrangements, fees, doctors and enrolment capacity can change.
Current hours, contact information, notices and main patient actions.
Open official websiteDaytime, evening, weekend, nurse, visitor and prescription charges.
Check current feesClinic-reviewed hours, enrolment area, services, parking and accessibility.
Verify Healthpoint detailsAddress restrictions, identity evidence and in-person submission rules.
Read enrolment guidanceEligibility declaration, privacy summary, record transfer and signature authority.
Download the current formAppointments, results, repeats, payment and privacy; some hours are outdated.
Read the bookletAccount activation, routine booking, results and prescription access.
Read portal instructionsCurrent after-hours telehealth times and booking information.
Check Ka OraIndependent guide: Medical Centre NZ is not Matamata Medical Centre, Pohlen Hospital, Ka Ora or Tui Medical. This page does not provide diagnosis, treatment or personalised medical advice.
Matamata Medical Centre FAQs
What is Matamata Medical Centre’s phone number?
The main phone number is 07 881 9102. Use it for appointments, urgent routing, fees, enrolment and after-hours instructions.
What are Matamata Medical Centre’s opening hours?
The current clinic homepage and Healthpoint listing show Monday to Friday from 8:30am to 7:45pm. The weekend urgent clinic runs Saturday and Sunday from 10am to 12pm, excluding public holidays.
Does Matamata Medical Centre accept walk-in patients?
Yes. The practice provides an acute walk-in clinic for urgent medical concerns. Patients are triaged and seen according to clinical urgency rather than arrival order alone.
Do I need an appointment for the weekend clinic?
No appointment is required for the registered-patient weekend urgent clinic. It operates from 10am to 12pm on Saturday and Sunday, excludes public holidays and requires prepayment.
Can I book through ManageMyHealth?
Yes. Enrolled patients with activated access can book selected routine appointments, view selected results and request repeat prescriptions through ManageMyHealth.
How much is a weekday adult GP consultation?
The current fee page lists $60 for an enrolled patient aged 25–64 and $52 for an enrolled patient aged 65 or older before 5pm on weekdays. A CSC medical consultation is $20.
How long does a repeat prescription take?
The clinic advises allowing two to three working days. The current standard fee is $22, while an urgent request costs $28 and must be made by phone.
Is Matamata Medical Centre accepting new patients?
The clinic accepts some patients living in the immediate Matamata area. Healthpoint lists postcodes 3400, 3401 and 3471–3475. Individual doctors may have closed books.
Where should I go after hours?
Ka Ora provides after-hours telehealth from 5pm to 8:30am on weekdays and 24 hours on weekends and public holidays. Tui Medical Te Rapa provides 24-hour in-person urgent care. Call 111 for a critical emergency.
Is parking and wheelchair access available?
Yes. Healthpoint lists onsite parking, wheelchair access, a wheelchair-accessible toilet and assistance moving around. A local bus stop is located outside the complex.
Final Patient Checklist
Use ManageMyHealth or phone reception for routine care. Use the acute clinic for urgent problems, and request a longer appointment when several concerns, forms or procedures need attention.
Confirm the fee for the time of attendance, bring required documents, and call 111 for a critical emergency.