Choose the Right Care Route Before You Call
Use this independent guide to check Ngaio Medical Centre’s phone number, weekday hours, booking route, restricted enrolment status, fees, GP services and after-hours options.
The practice is listed for enrolled patients by appointment. Use online booking only for suitable routine requests, and phone reception for urgent symptoms, nurse care, procedures, travel consults or unclear appointment types.
Quick Answer
Ngaio Medical Centre is a general practice at 75 Ottawa Road, Ngaio, Wellington 6035. The verified listing shows it open Monday to Friday from 8:00am to 5:30pm, with consultations by appointment for enrolled patients.
- Phone 04 939 9393 for appointments, fees, same-day concerns and booking questions.
- Use the online booking link for suitable routine appointments when you already have access.
- New-patient enrolment is restricted to people living in the immediate area.
- After hours, enrolled patients may use Practice Plus virtual GP appointments, or Wellington Accident and Urgent Medical Centre for suitable walk-in urgent care.
I Want To…
Start with the task you need to complete. Each card takes you to the exact instructions and official action link.
Phone Number, Address and Opening Hours
Use the details below for the Ngaio, Wellington practice. Do not confuse it with other Ngaio health businesses on Ottawa Road.
- Clinic
- Ngaio Medical Centre
- Phone
- 04 939 9393
- reception@ngaiomed.co.nz for non-urgent administration
- Address
- 75 Ottawa Road, Ngaio, Wellington 6035
- Monday–Friday
- 8:00am–5:30pm
- Weekend
- Closed for ordinary clinic hours
- Public holidays
- Listed as closed; verify around holiday periods
- Healthlink EDI
- ngaiomcw — mainly useful for health professionals and referrals
How to Book the Correct Appointment
Healthpoint lists access as “enrolled patients, make an appointment.” Choose the booking route based on urgency and appointment type.
| Patient need | Best first action | Why it matters |
|---|---|---|
| Routine GP appointment | Use ManageMyHealth or phone reception | Online booking is best for straightforward routine appointments where the correct appointment type is shown. |
| Same-day or worsening symptoms | Phone 04 939 9393 | Reception needs enough detail to route the request safely and check availability. |
| Nurse appointment, vaccination or injection | Phone reception | Eligibility, vaccine stock, staffing, appointment length or vaccine cost may need to be checked. |
| Cervical screening, ECG, ear syringe or procedure | Phone reception | These services may need a nurse, special room, preparation or a separate fee. |
| Travel vaccination consult | Phone reception | The clinic says it offers some, but not all, travel vaccines. Give destination and departure details. |
| Several concerns or new-patient visit | Ask about appointment length and cost | The fee schedule notes double/30-minute appointments and all new-patient GP appointments are double charge. |
| Telehealth appointment | Ask whether virtual care is suitable | Telehealth is listed for enrolled patients only, and in-person consultation is preferred when required. |
Choose urgency
Emergency, same-day, routine, procedure, nurse care or administration.
Choose contact route
Portal for suitable routine bookings; phone for unclear or time-sensitive requests.
Prepare details
Symptoms, duration, medicines, travel dates, preferred GP, fees and accessibility needs.
Confirm before leaving
Appointment time, cost, documents, preparation, location and after-hours backup.
“Kia ora, I am an enrolled patient. My main concern is ____. It started ____, and it is getting better / staying the same / getting worse. Should I book a routine GP appointment, nurse appointment, same-day call, procedure slot or longer appointment?”
Before calling
- Write the main health concern in one sentence.
- Note when symptoms started and whether they are worsening.
- Have the patient’s name and date of birth ready.
- List current medicines and doses.
- Prepare travel dates if asking about travel vaccines.
- Ask whether a longer appointment or nurse booking is needed.
Bring to the visit
- Community Services Card if relevant.
- Current medicine list or packets.
- Hospital or specialist letters.
- Vaccination records for immunisation or travel care.
- Forms, certificates or licence paperwork.
- Payment method, since accounts are payable on the day.
New-Patient Enrolment Rules
The verified listing says Ngaio Medical Centre has restricted enrolment. It is accepting some new patients, but only with restrictions, and states that it is enrolling patients who live in its immediate area.
| Question to ask | Why it matters |
|---|---|
| Is my address inside your current enrolment area? | The clinic is not simply open to every new patient. |
| Are new-patient appointments available now? | Availability can change even when restricted enrolment is technically open. |
| What does the first appointment cost? | The fee schedule notes all new-patient GP appointments are double charge. |
| What records or documents should I bring? | Previous GP records, medicine lists and forms may be needed for safe continuing care. |
| Can family members enrol together? | Restricted enrolment may apply differently to each person. |
GP Services and What to Prepare
Ngaio Medical Centre’s verified listing includes general practice, screening, immunisations, injury care, procedures, telehealth, repeat prescriptions and wellbeing support. Some services require specific staff, timing or fees.
General GP care, adult care and child health
Use routine GP appointments for general illness, long-term conditions, medicine reviews, adult care and child health concerns.
- Ask for a longer appointment if several issues need discussion.
- Bring medicines, recent hospital letters and a short symptom timeline.
- Phone sooner when symptoms are changing quickly or affecting breathing, chest pain, confusion or severe pain.
Immunisation and travel health
Listed vaccine services include pregnancy, childhood, adult, flu, MMR, meningococcal, shingles, HPV, RSV, catch-up, private and travel vaccinations.
- For travel vaccines, phone reception and provide destination, departure date and vaccine history.
- The clinic states it offers some, but not all, travel vaccines.
- Vaccine charges can vary, so ask before booking.
Screening, cervical screening and ECG
Services include health screening, cervical screening and ECG recording. Cervical screening may involve an HPV vaginal swab or a clinician-collected cervical sample depending on suitability.
- Ask whether the appointment is with a nurse or GP.
- Confirm cost before the appointment.
- Bring prior results or specialist letters if available.
Minor injuries, liquid nitrogen and minor surgery
The listing includes minor accident and injury care, liquid nitrogen and minor surgery.
- Phone first for fresh injuries, wounds, possible fractures or worsening pain.
- Procedure fees may be separate from ordinary consultation fees.
- Minor surgery may require an assessment appointment before the procedure date.
Contraception, LARC and reproductive health
Services include contraception advice, IUD and Jadelle insertion or removal, free or subsidised contraception services where eligible, menopause care, STI checks, male sexual health and pregnancy testing.
- Phone to check eligibility, timing and fees.
- Ask whether a consultation is needed before insertion or removal.
- Confirm whether a nurse or GP appointment is required.
Mental wellbeing and weight-management support
The practice lists wellbeing support in general practice, including roles such as Health Improvement Practitioners, Health Coaches and Support Workers, plus weight-management support.
- Ask whether a longer appointment is appropriate for complex concerns.
- Tell reception if you want to discuss mental wellbeing, stress or support needs.
- Use emergency or crisis services for immediate safety risks.
Telehealth, phone and video consultations
Telehealth services are listed for enrolled patients only, including phone and video consultations. In-person consultation is preferred, but virtual consultation may be provided as required.
- Use telehealth for suitable issues only.
- Physical examination, procedures or tests may still require an in-person appointment.
- Ask whether the telehealth fee differs from an in-person visit.
Doctors Listed for Ngaio Medical Centre
Healthpoint currently lists the following doctors for the practice. Individual working days, preferred-GP access and appointment availability should be confirmed when booking.
Fees, CSC Pricing and Extra Charges
The clinic fee PDF is marked effective from 1 April 2025. Use these prices as the published fee guide, but confirm current costs before paying or booking services with extra charges.
| Enrolled patient age group | Without Community Services Card | With Community Services Card |
|---|---|---|
| Under 6 years | Free | Free |
| 6 to 13 years | Free | Free |
| 14 to 17 years | $53.00 | $13.00 |
| 18 to 24 years | $62.00 | $19.50 |
| 25 to 44 years | $70.00 | $19.50 |
| 45 to 64 years | $70.00 | $19.50 |
| 65+ years | $64.00 | $19.50 |
| Other listed fee | Published amount | What to confirm |
|---|---|---|
| Casual patient consultation | $105.00 | Whether casual appointments are available and what the total visit cost will be. |
| Double / 30-minute appointment | Double charge | Whether your concern needs a longer booking. |
| All new-patient GP appointments | Double charge | Cost before booking an enrolment or first visit. |
| Nurse consultation | $29–$60 | Which nurse service applies. |
| Repeat prescription 14 years+ | $28.00 | Urgent processing or review requirements. |
| Repeat prescription with CSC | $15.00 | CSC eligibility and whether a review is due. |
| Prescription 13 years and under | No charge | Whether the request is suitable without a consultation. |
| Liquid nitrogen | From $29.00 | Whether assessment, repeat treatment or consultation charges apply. |
| ECG | $60.00 | Booking type and whether a GP review is separate. |
| Cervical screening with nurse | $40.00 | Eligibility, test type and follow-up process. |
| Minor surgery | $350.00 | Assessment, materials, lab and follow-up costs. |
| Travel consultation | $100.00 | Vaccine costs are variable and should be checked separately. |
Repeat Prescriptions, Portal and Test Results
Healthpoint lists patient portal, repeat prescriptions and lab-result support. The clinic’s own prescribing and monitoring rules still apply.
Before requesting a repeat
- Request it before the medicine runs out.
- Provide medicine name, strength and dose.
- Confirm the pharmacy you want it sent to.
- Mention recent symptom or dose changes.
- Check whether blood tests or a review are due.
- Ask whether urgent processing changes the fee.
Before leaving a test appointment
- Ask how results will be communicated.
- Ask when most results are expected.
- Ask what to do if you do not hear back.
- Confirm whether a follow-up appointment is needed.
- Ask what symptoms need earlier medical help.
- Make sure contact details are current.
After-Hours and Urgent Care Options
Ngaio Medical Centre’s verified listing says it partners with Practice Plus for same-day virtual GP appointments for enrolled patients as an extension of the regular medical centre team. It also lists Wellington Accident and Urgent Medical Centre as the preferred urgent-care clinic out of hours.
Wellington Accident and Urgent Medical Centre
- Address
- 17 Adelaide Road, Mount Cook, Wellington 6021
- Phone
- 04 384 4944
- Hours
- 8:00am–9:00pm every day of the year
- Access
- Walk-in service; no appointment necessary
- Bring
- A form of photo ID such as passport, driver licence or student ID
Map, Location and Arrival Checklist
Ngaio Medical Centre is at 75 Ottawa Road in Ngaio, Wellington. There are other health-related services nearby, so use the exact address and phone number before travelling.
Common Failed-Visit Warnings
Avoid these mistakes before booking, travelling or using after-hours care.
Arriving without an appointment.
The clinic is listed for enrolled patients by appointment.
Using online booking for urgent symptoms.
Phone when symptoms are new, worsening or time-sensitive.
Forgetting restricted enrolment.
New-patient enrolment is limited to the immediate area.
Not checking the first-visit fee.
New-patient GP appointments are listed as double charge.
Requesting medicine too late.
A repeat may need review, monitoring or appointment time.
Assuming travel vaccines are all available.
The clinic says it offers some, but not all, travel vaccines.
Confusing Practice Plus with urgent walk-in care.
Practice Plus is virtual; WAMC is the walk-in urgent-care clinic.
Going to the wrong Ottawa Road service.
Confirm 75 Ottawa Road and phone 04 939 9393.
Official Links for Final Action
Use these links only after you know what you need to do. Clinic details, fees, enrolment and after-hours arrangements can change.
Use for current phone, address, hours, doctors, services, enrolment and online booking route.
Verify Ngaio Medical Centre detailsUse for clinic notices, updates and practice information.
Open ngaiomed.co.nzUse for suitable routine appointments when you have portal access.
Open ManageMyHealth bookingUse to check published standard consultation and service fees before confirming cost.
Open medical fees PDFUse for same-day virtual GP appointments for enrolled patients when suitable after hours.
Open Practice PlusUse for walk-in urgent care outside normal GP hours.
Open WAMCUse for free 24-hour health advice when you are unsure what to do.
Read Healthline guidanceUse to understand when to call 111 for an ambulance.
Check emergency guidanceMedical Centre NZ is an independent information website. It is not Ngaio Medical Centre and does not provide diagnosis, treatment or personalised medical advice.
Ngaio Medical Centre FAQs
What are Ngaio Medical Centre’s opening hours?
Healthpoint lists Ngaio Medical Centre as open Monday to Friday from 8:00am to 5:30pm. Weekends and listed public holidays are closed. Confirm current hours before travelling.
What is the Ngaio Medical Centre phone number?
The listed phone number is 04 939 9393. Use it for appointments, same-day concerns, fees, enrolment questions, procedure bookings and prescription uncertainty.
Where is Ngaio Medical Centre located?
Ngaio Medical Centre is located at 75 Ottawa Road, Ngaio, Wellington 6035.
Can I book Ngaio Medical Centre appointments online?
Yes. Healthpoint provides a ManageMyHealth booking link for Ngaio Medical Centre. Use online booking for suitable routine appointments and phone reception for urgent, complex, nurse, procedure or unclear appointment types.
Is Ngaio Medical Centre accepting new patients?
Healthpoint lists restricted enrolment. The practice is accepting some new patients with restrictions and says it is enrolling patients who live in its immediate area.
Does Ngaio Medical Centre accept walk-ins?
The verified listing says access is for enrolled patients who make an appointment. Phone reception rather than travelling without an appointment.
How much does a Ngaio Medical Centre GP appointment cost?
The fee PDF effective from 1 April 2025 lists enrolled adult standard GP fees from $62 to $70 depending on age, $64 for ages 65+, and $19.50 for adults with a Community Services Card. Confirm current costs before booking.
How much is a repeat prescription at Ngaio Medical Centre?
The fee PDF lists repeat prescriptions for ages 14+ at $28.00, $15.00 with a Community Services Card, and no charge for prescriptions for ages 13 and under. A clinical review or test may still be required.
Which doctors work at Ngaio Medical Centre?
Healthpoint currently lists Dr Mariam Contractor, Dr Debbie Dance, Dr Joelon Hays, Dr Judith Laing, Dr Miranda McEwan, Dr Carla Rockel and Dr Ramani Thiruchelvam. Confirm availability when booking.
Where should I go when Ngaio Medical Centre is closed?
Call 111 for a critical emergency. Enrolled patients may use Practice Plus virtual GP appointments when suitable. Wellington Accident and Urgent Medical Centre at 17 Adelaide Road, Mount Cook provides walk-in urgent care and lists daily 8:00am to 9:00pm hours.
Final Patient Check
For routine enrolled-patient care, use ManageMyHealth when the booking type is suitable or call Ngaio Medical Centre on 04 939 9393. Phone rather than relying on the portal when symptoms are worsening, the request is urgent, a procedure is needed, or you are unsure which appointment type to choose.
Before leaving home, confirm the appointment, check the cost, bring medicines and documents, and use 75 Ottawa Road in maps. When the clinic is closed, use Practice Plus, Healthline or Wellington Accident and Urgent Medical Centre according to urgency.