Use this guide to find the right next step for Freemans Bay Medical Centre in Auckland: phone number, opening hours, MyIndici booking, repeat prescriptions, fees, enrolment, after-hours care, specialist services, parking, accessibility, map and what to prepare before calling or visiting.
This is an independent guide built for patient usefulness, clear routing, entity clarity and mobile readability. It is not the official clinic website and does not provide diagnosis or treatment advice. Confirm current details directly with the clinic.
Emergency? In New Zealand, call 111 if you need ambulance, police or fire emergency help. For free non-emergency health advice when you are worried or unsure, call Healthline 0800 611 116.
What should you do first for Freemans Bay Medical Centre?
Most visitors are not just looking for a clinic name. They are trying to decide whether to call, book online, request a prescription, use Healthline, go to urgent care, or wait for routine care. Start with the route below before reading the full guide.
Call 111. Do not wait for portal messages, routine booking, email replies or clinic opening hours.
Phone 09 378 6653. Explain the symptom timing, severity and whether it is getting worse.
Call Healthline on 0800 611 116. Freemans Bay Medical also lists after-hours options including CareHQ and White Cross Ascot.
Use MyIndici if you are enrolled and registered, or phone reception if you need a different appointment type.
Freemans Bay Medical Centre quick answer for Auckland patients
Freemans Bay Medical Centre is a general practice at 100 Wellington Street, Freemans Bay, Auckland 1011. The clinic phone number is 09 378 6653. Public information from the clinic and Healthpoint lists weekday opening from 8:00am to 5:00pm Monday to Friday, with Saturday and Sunday closed.
The clinic’s official site says receptionists are available to take calls from 7:30am to 5:00pm Monday to Friday. For standard appointments, Healthpoint says the clinic recommends booking through the patient portal, while patients who do not use the portal or need something different should phone reception.
For after-hours medical advice, the clinic directs patients to Healthline on 0800 611 116. It also lists White Cross Accident & Urgent Care Ascot as an after-hours medical clinic and mentions CareHQ for after-hours virtual GP appointments. For emergencies in New Zealand, call 111.
Tools to choose the right contact route before you call
These tools do not diagnose illness, suggest treatment or decide whether you need medication. They only guide you toward the safest contact route: 111, Healthline, clinic phone, MyIndici, CareHQ, urgent care or routine preparation.
Tool 1: next-step finder
Choose your situation and timing. The result will show a practical contact route.
Your route will appear here
Select both fields. The tool will show contact-route guidance only.
- Emergency symptoms should go to 111.
- Same-day concerns are usually better handled by phone.
- Routine online tasks may suit MyIndici if you are registered.
Tool 2: repeat prescription readiness checker
Use this before requesting a repeat prescription so you do not leave medicine planning too late.
Prescription guidance will appear here
Freemans Bay Medical’s Healthpoint information says repeat prescriptions can be ordered via the patient portal and are usually ready within 24–48 hours once approved by a doctor.
Tool 3: appointment preparation builder
Pick your appointment type. This helps you prepare the right details before calling or booking.
Your checklist will appear here
This helps reduce mistakes such as booking too short, forgetting medicine details, missing form requirements or using the wrong service route.
Opening hours, phone, email, parking and access
Freemans Bay Medical’s official website lists clinic hours as Monday to Friday from 8:00am to 5:00pm, with Saturday and Sunday closed. It also says receptionists are available to take calls from 7:30am to 5:00pm Monday to Friday.
Use phone for urgent, same-day, appointment-type, enrolment and fee questions. Use portal booking only when the task is routine and you are already set up. If you are close to closing time, do not assume every request can be handled before the end of the day.
How to book the right appointment at Freemans Bay Medical Centre
Freemans Bay Medical’s Healthpoint listing says standard appointments are recommended through the patient portal. It also says patients who do not use the portal or need something different should phone reception on 09 378 6653.
The hidden problem is not only “how do I book?” It is “what kind of appointment do I need?” A standard appointment may not be enough for multiple concerns, new patient appointments, baby six-week checks, employer or insurance medicals, minor surgery, driver licence renewal and diabetes checks.
Check urgency first
Call 111 for emergency symptoms. Phone the clinic for same-day concerns during call hours. Use Healthline if the clinic is closed and you are unsure.
Use MyIndici for routine standard appointments
If you are enrolled and registered, MyIndici may be suitable for straightforward routine appointments, repeat prescriptions and selected portal tasks.
Phone if your request is different
Phone for urgent symptoms, complex issues, forms, several concerns, family bookings, procedures, specialist service questions or uncertainty about whether you need a GP, nurse or another provider.
Ask about extra time
The clinic’s fee page says standard appointments are 15 minutes and generally cover one major health issue plus a minor concern. Book extra time when there are several points to cover.
Prepare before attending
Bring medicine details, allergies, recent letters, test information, ID if needed, Community Services Card if relevant, and any forms that need completion.
What to say when you call reception
Reception cannot diagnose you, but clear information helps the team route your request. Use short, practical wording. Do not hide urgent symptoms inside a vague “I need a doctor” request.
For same-day symptoms
“I feel unwell today. Symptoms started [time/day]. They are getting better/worse. Can you advise the right booking route?”
For several concerns
“I have more than one issue to discuss. Do I need extra time or separate appointments?”
For forms or medicals
“I need a [driver licence/employer/insurance] medical. Do I need a nurse and doctor appointment, and what is the fee?”
For skin checks
“I need a skin check or spot check. Should I book online, phone, or use a specific clinician?”
For repeats
“I need a repeat prescription. My medicine is stable/not stable. Should I use MyIndici or book a review?”
For travel medicine
“I am travelling to [destination] on [date]. Do I need the travel questionnaire and how far ahead should I book?”
MyIndici, repeat prescriptions and online-service limits
Freemans Bay Medical links to MyIndici for online appointments and repeat scripts. Healthpoint says the clinic’s patient portal is MyIndici and that registered patients can order repeat prescriptions, book appointments, access test results, immunisation records, invoices and payments once registered.
Repeat prescription requests are still clinical requests. Healthpoint says most repeat prescriptions are ready within 24–48 hours once approved by a doctor, at a listed cost range of $30–$40, and that requests are at the doctor’s discretion. Do not be offended if you are asked to attend a consultation; that may be required for safety.
Good uses for MyIndici
- Routine standard appointment booking if your account is active.
- Repeat prescription requests for stable medicines already known to the clinic.
- Viewing selected results or immunisation information where available.
- Checking invoices or payments where your portal supports it.
Phone instead when
- You have urgent, same-day or worsening symptoms.
- Your medicine changed or caused new symptoms.
- You need an urgent prescription or are running out today.
- You are booking for a family member and are unsure about access.
- You need a medical, procedure, travel consult, ADHD service or skin service question answered first.
12-month prescription note
The clinic’s 12-month prescription information says New Zealand Government regulations allow GPs to issue prescriptions for up to 12 months from February 2026, but the prescription length depends on clinical safety and what is appropriate for the patient. It says 12-month prescriptions are suitable only for a small number of highly stable patients. Discuss this at your next scheduled appointment rather than assuming it applies automatically.
Fees and charges patients usually search for first
Fees can change, and your final cost can depend on enrolment, age, Community Services Card status, service type, time needed, materials, procedure complexity and whether a nurse plus doctor appointment is required. Confirm current charges directly before booking.
At the time of review, the official fees page listed standard enrolled consultation fees, casual patient fees, prescription fees, nurse consultation charges, referrals, correspondence charges, driver licence medicals, biopsy and excision fees. Use the examples below as a planning guide only.
Ask before booking
- Am I being charged as enrolled, casual or visitor?
- Does a Community Services Card apply to this service?
- Will I need a nurse plus doctor appointment?
- Is this a standard 15-minute appointment or extended appointment?
- Are there extra charges for correspondence, referrals, skin treatment, biopsy, excision or urgent prescriptions?
Avoid avoidable costs
- Book extra time if you have several concerns.
- Ask about costs before minor surgery, skin checks, travel consults and medicals.
- Pay on the day when required.
- Cancel early if you cannot attend.
- Ask for help if financial difficulty is preventing access to care.
After-hours care when Freemans Bay Medical Centre is closed
Freemans Bay Medical’s official website tells patients to call Healthline on 0800 611 116 for 24/7 health advice and recommendation for assessment if necessary. It also lists White Cross Accident & Urgent Care Ascot at 90 Greenlane Road East, Remuera, open 24 hours, and provides the phone number 09 520 9555.
The clinic also mentions CareHQ for after-hours doctor appointments, with stated operating hours of 7:00am to 7:00pm, 7 days a week on the clinic website. Healthpoint separately describes after-hours virtual consults through CareHQ and lists a 7am–10pm virtual-provider window. Because provider hours can change, confirm directly with CareHQ before relying on a virtual consult.
Call 111 for emergencies
Use 111 for life-threatening symptoms, severe injury, serious breathing difficulty, stroke signs, collapse, severe chest pain or any situation where you cannot decide whether it is an emergency.
Call Healthline when unsure
Healthline can help with non-emergency health advice, medicine questions, and what to do next when the clinic is closed or you cannot access a GP.
Consider urgent care when physical assessment is needed
White Cross Ascot is listed by the clinic for after-hours medical care. Confirm wait times, fees and suitability before travelling if the situation allows.
Plan routine tasks before closures
Repeat prescriptions, routine results, forms, non-urgent bookings and travel consults should be planned before weekends and public holidays.
New patients, enrolment, casual patients and family care
Healthpoint says Freemans Bay Medical Centre is welcoming new patients to enrol and links to an online enrolment form. It also says enrolled patients receive full medical service, while travel, menopause, dermoscopy and IUCD services are available to enrolled and casual patients.
Healthpoint also says casual patients who are not eligible to enrol may be registered as casual if they have whānau enrolled with the clinic or are eligible to enrol with the clinic. If you are not eligible to enrol but want regular medical care, phone reception or email the clinic to ask for information.
Before trying to enrol
- Use the clinic’s official online enrolment link.
- Confirm whether enrolment is still open before relying on the form.
- Ask what ID, eligibility or address details are required.
- Ask how MyIndici access is set up after enrolment.
- Confirm whether every family member needs a separate enrolment process.
New patient appointment warning
- The official fees page says new patients require a nurse plus doctor consultation.
- The doctor consultation price varies by age.
- Ask reception about the correct appointment length and cost before booking.
- If you need a medical, skin procedure or travel consult, ask whether a different booking route applies.
GP services, specialist clinics and what to confirm first
Freemans Bay Medical’s official website describes physical and mental healthcare, skin treatment, minor surgery, preventive healthcare, travel advice and immunisations, chronic disease management, ADHD assessments, antenatal shared care and menopause care. Healthpoint also lists adult and child medical care, repeat prescriptions, immunisation, cervical screening, sexual and reproductive health, LARC, travel health advice, minor surgery, liquid nitrogen, ECG, patient portal, lab results, minor accident and injury care, adult ADHD assessment and prescribing, telehealth consultation, weight loss management and health screening.
This does not mean every service is instantly available through a standard appointment. Some services may require a specific clinician, a longer appointment, a pre-questionnaire, prior assessment, extra fee, separate follow-up, nurse involvement, or a referral to urgent care or another service.
Skin checks and dermoscopy
The clinic offers skin checks, spot checks and related treatments. Ask whether you need a specific clinician, a full-body check, spot check or procedure booking.
Travel medicine
The travel page says all travellers are welcome, no enrolment required, and asks patients to complete a pre-travel questionnaire. Book early before travel.
ADHD assessment pathway
The clinic lists an adult ADHD assessment and prescribing pathway. This is not a normal quick GP visit; ask about screening, wait time, fees and suitability.
Contraception and LARC
Long-acting contraception services may need an initial consultation, swabs, a fitting appointment and separate theatre/service fees.
Minor surgery and liquid nitrogen
Ask whether the first appointment must be with a doctor, whether usual consultation fees apply, and whether procedure fees are additional.
Nurse consultations
The clinic says nurses advise and manage a range of conditions and may ask patients to come in for a nurse appointment after phone advice.
Are you trying to reach the GP clinic, pharmacy, urgent care or another location?
This is a common patient-search problem. Freemans Bay Medical is the GP clinic. The official website also says there is a pharmacy nearby, and after-hours options may involve White Cross Ascot or CareHQ. The clinic is also joined with Mission Bay Doctors and Remuera Doctors, and its website says patients can see one of their doctors at any of those locations for faster access.
GP clinic
Use Freemans Bay Medical for GP appointments, enrolment, MyIndici, repeat prescriptions, nurse questions, fees and clinic-admin routing.
Pharmacy
Medicine collection, stock, dispensing and pharmacy-specific questions usually belong to the pharmacy, not the GP reception.
Urgent care
Use 111 for emergencies. For non-emergency after-hours physical assessment, follow the clinic’s urgent-care guidance and confirm before travelling.
Mission Bay or Remuera locations
The clinic says patients can be seen at other joined locations for faster access. Confirm which site your appointment is booked at before travelling.
Specialist service pages
ADHD, allergy, menopause, contraception, skin, travel and mental-health services may have separate instructions, forms, fees or pre-assessment steps.
Unsure who to contact?
Phone reception for routing when it is not an emergency. For emergency symptoms, call 111 first.
Patient checklist before calling, booking or visiting
A good checklist reduces repeat calls, wrong appointment types and avoidable costs. Prepare the basics before phoning, especially if you are helping a child, parent, partner or family member.
Before calling
- Write the main reason in one short sentence.
- Note when symptoms started and whether they are improving or worsening.
- Have medicine names, allergies and key conditions ready.
- Know whether you need GP, nurse, repeat prescription, form, urgent care or admin help.
- Have your NHI number ready if available.
Before visiting
- Confirm appointment time, location and whether it is phone, video or face-to-face.
- Bring ID, Community Services Card and eligibility details if relevant.
- Bring forms, letters, discharge summaries, medication lists or test details.
- Allow time for parking, check-in and payment.
- Ask reception if you need accessibility help or taxi support.
Common mistakes that cause delays or wrong bookings
- Using the portal for a non-standard issue: phone if you need something different from a routine standard appointment.
- Booking too short: the fee page says standard appointments are 15 minutes and extra time should be booked for several points.
- Assuming a new patient visit is only a doctor appointment: the fees page says new patients require nurse plus doctor consultation.
- Leaving repeat prescriptions too late: repeat prescriptions are usually 24–48 hours once approved by a doctor.
- Assuming 12-month prescriptions apply to everyone: the clinic says longer prescription length depends on clinical safety and is suitable only for a small number of highly stable patients.
- Travelling to the wrong location: confirm whether your appointment is at Freemans Bay, Mission Bay or Remuera if offered faster access.
- Calling the GP for pharmacy issues: medicine pickup and pharmacy stock questions usually belong to the pharmacy.
- Using this page as clinical advice: this is an independent guide, not a medical consultation.
Map, address, parking and access for Freemans Bay Medical Centre
Freemans Bay Medical Centre is located at 100 Wellington Street, Freemans Bay, Auckland 1011. The clinic website says patients can park on-site or in the street, there is easy wheelchair access, pharmacy nearby, and taxis can be ordered by the reception team.
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Always use the official clinic page for final details. This site helps you prepare better before contacting clinics.
Browse guidesFreemans Bay Medical Centre frequently asked questions
What is Freemans Bay Medical Centre’s phone number?
The listed phone number is 09 378 6653. Use phone for same-day concerns, appointment-type questions, fees, enrolment, prescription uncertainty and urgent routing.
Where is Freemans Bay Medical Centre located?
Freemans Bay Medical Centre is at 100 Wellington Street, Freemans Bay, Auckland 1011.
What are Freemans Bay Medical Centre opening hours?
The clinic website and Healthpoint list Monday to Friday 8:00am to 5:00pm, with weekends closed. The clinic website also says receptionists take calls from 7:30am to 5:00pm Monday to Friday. Confirm directly around public holidays.
Can I book online?
Yes, the clinic links to MyIndici for booking and repeat scripts. Healthpoint says standard appointments are recommended through the portal, while patients who do not use the portal or need something different should phone reception.
How do repeat prescriptions work?
Healthpoint says repeat prescriptions can be ordered via the patient portal and are usually ready within 24–48 hours once approved by a doctor. Requests are at the doctor’s discretion and a consultation may be required for safety.
Is Freemans Bay Medical Centre enrolling new patients?
Healthpoint says the practice is welcoming new patients to enrol and links to an online enrolment form. Confirm directly because enrolment status can change.
Does Freemans Bay Medical Centre offer travel medicine?
The clinic’s travel medicine page says all travellers are welcome and no enrolment is required. It asks patients to complete a pre-travel questionnaire, book at least 48 hours in advance and schedule the consult at least 3 weeks before departure.
What should I do if the clinic is closed?
For emergencies, call 111. For non-emergency health advice when worried or unsure, call Healthline on 0800 611 116. The clinic also lists White Cross Ascot and CareHQ as after-hours options; confirm current details before using them.
Is this the official Freemans Bay Medical Centre website?
No. This is an independent patient information guide. For bookings, fees, prescriptions, enrolment and urgent-care instructions, use the official website or phone the clinic directly.
Sources, accuracy note and independent-guide disclaimer
This guide summarises public information from Freemans Bay Medical Centre’s official website, Healthpoint and official New Zealand health sources. Clinic information can change. Always confirm appointment availability, fees, enrolment, public holiday hours, prescription rules, after-hours instructions and service eligibility directly with the clinic.
Independent guide: Medical Centre NZ is not Freemans Bay Medical Centre. This page does not provide medical advice, diagnosis or treatment. It helps patients find official contact routes and prepare better questions.
- Official Freemans Bay Medical website
- Official fees page
- Official 12-month prescription information
- Official MyIndici help page
- Official travel medicine page
- Healthpoint listing for Freemans Bay Medical Centre
- Healthline — Health New Zealand
- 111 emergency service — New Zealand Government
Last reviewed: 01 June 2026. Re-check before publishing future edits, especially fees, public holidays, enrolment status, CareHQ timing, urgent-care details and prescription charges.
Final recommendation
For routine GP care, use MyIndici if you are enrolled and registered, or phone Freemans Bay Medical Centre on 09 378 6653. For same-day symptoms, phone and explain the situation clearly. For after-hours non-emergency advice, call Healthline. For emergency symptoms in New Zealand, call 111 immediately.