Avalon Medical Centre NZ: Hours, Phone & Appointments

by
Independent Lower Hutt patient guide

Plan Your GP Visit Before You Leave Home

Check Avalon Medical Centre’s phone number, weekday hours, appointment rules, GP services and current enrolment status before travelling to 840 High Street.

Routine enrolled-patient bookings may be available through ManageMyHealth. Phone reception for same-day concerns, nurse care, procedures, medicine changes or any booking that is not clearly routine.

Call 04 567 7359 Choose appointment route After-hours help
This guide covers Avalon Medical Centre in Lower Hutt, not Avalon Medical in Hamilton.

Quick Answer

Avalon Medical Centre is a Lower Hutt general practice at 840 High Street. Healthpoint lists it as open Monday to Friday from 8:30am to 5:30pm, with consultations by appointment for enrolled patients. The practice is currently not taking new enrolments.

View clinic facts

I Want To…

Choose the task closest to what you need. Each option goes to the exact instructions and official action link.

Check phone and hours Address, email, weekday opening and public-holiday rule. Book an appointment Choose online, phone, nurse, procedure or longer booking. Ask about enrolment Current status and alternative Lower Hutt GP search. Request a prescription What information to provide and when a review may be needed. Find after-hours care Urgent care, Healthline, queue rules and emergency help. Get directions Map, pharmacy clarification and arrival checklist.

Avalon Medical Centre Phone, Address and Hours

These details come from the clinic-reviewed Healthpoint listing, last updated on 24 March 2026.

Phone
04 567 7359
Email
reception@avalonmc.nz for non-urgent administration
Address
840 High Street, Epuni, Lower Hutt, Wellington 5011
Area wording
The same location may also be described as Boulcott or Avalon.
Monday–Friday
8:30am–5:30pm
Saturday–Sunday
Closed
Public holidays
Listed as closed; verify before travelling
Access
Enrolled patients; consultations by appointment
Healthlink EDI
avalonlh
Verify current clinic details Call reception

Choose the Correct Appointment Route

Healthpoint states that consultations are by appointment only. Start with urgency, then choose phone or ManageMyHealth.

1

Routine care

Use ManageMyHealth when the correct routine appointment type is available and you already have portal access.

2

Need help today

Phone reception and explain when the problem started, what changed and why it may not safely wait.

3

Nurse or procedure

Phone for vaccinations, screening, ECG, liquid nitrogen, minor surgery or other special booking types.

4

Several concerns

Ask whether a longer appointment is needed and prioritise the most important issue.

What you need Best action What to prepare
Routine GP consultation ManageMyHealth or phone Main concern, medicines and preferred time.
New or worsening symptoms Phone reception Start date, symptom changes and urgency.
Vaccination or nurse care Phone reception Vaccine history, eligibility or requested service.
Cervical screening, ECG or procedure Phone reception Previous results, referral information and procedure name.
Several health problems Request a longer appointment A prioritised list of concerns.
Telehealth consultation Ask reception Reason for telehealth and whether examination may be needed.
Urgent medicine problem Phone reception Medicine name, strength, dose, remaining supply and changes.

Define the task

Decide whether the request is routine, urgent, nursing-related, administrative or a procedure.

Choose the channel

Use online booking for suitable routine care and phone for unclear or time-sensitive requests.

Prepare details

Have symptoms, medicines, preferred doctor, accessibility needs and fee questions ready.

Confirm the visit

Ask about appointment length, preparation, likely cost and what to bring.

Reception phone script

“Kia ora, I am an enrolled patient. My main concern is ____. It started ____, and it is getting better / staying the same / getting worse. Which appointment type should I book, and do I need extra time or any preparation?”

Have ready when booking

  • Patient name and date of birth.
  • Main reason for the visit.
  • When symptoms began and how they changed.
  • Current medicine names and doses.
  • Preferred doctor, where relevant.
  • Interpreter or accessibility requirements.

Bring to the appointment

  • Community Services Card when relevant.
  • Medicine or pharmacy list.
  • Hospital, specialist or discharge letters.
  • Forms needing completion.
  • Symptom notes and priority questions.
  • A suitable payment method.
Open ManageMyHealth booking Phone for booking help

New-Patient Enrolment and Casual Access

Healthpoint currently states that Avalon Medical Centre is not taking new patients for enrolment. Enrolment status can change, so phone before completing forms or travelling.

Family connection does not guarantee enrolment. Existing patients should still ask whether a partner, child or other whānau member can enrol.

Can a casual or non-enrolled patient book?

The verified listing describes access as being for enrolled patients and does not publish a general casual-patient policy. Reception must confirm whether any casual appointment is possible and what fee would apply.

Search Healthpoint

Open the Lower Hutt general-practice directory.

Check enrolment text

Look for current new-patient wording or restrictions.

Phone the practice

Confirm eligibility, waiting time, fees and first-visit rules.

Transfer records

Ask how enrolment and transfer of clinical notes will be handled.

Find Lower Hutt GP services Ask about current enrolment

GP Services and Booking Preparation

Healthpoint lists the following service areas. Availability may depend on staffing, eligibility, appointment length, vaccine stock and clinical assessment.

General GP, adult and child medical care

Use the practice for general health concerns, ongoing conditions, medicine monitoring and adult or child medical care.

  • Ask for a longer appointment when several concerns need discussion.
  • Bring medicine information and relevant specialist letters.
  • Tell reception when the appointment is for a baby or young child.
Immunisations and travel health

The listing includes childhood, pregnancy, flu, MMR, HPV, shingles, RSV, meningococcal, catch-up, travel and privately funded vaccines.

  • Phone to confirm eligibility, stock, funding and appointment type.
  • For travel health, provide destinations, departure date and vaccine history.
  • Plan travel vaccination well before departure.
Screening, cervical screening and ECG

Listed services include health screening, cervical screening, clinical breast checks, prostate checks and ECG recording.

  • Ask whether a nurse or GP appointment is required.
  • Confirm whether preparation or a separate fee applies.
  • Cervical screening may involve an HPV vaginal swab or a clinician-collected sample, depending on suitability.
Minor injury care, liquid nitrogen and minor surgery

The clinic listing includes minor accident and injury care, liquid nitrogen treatment and selected minor-surgery services.

  • Phone before travelling with a fresh or worsening injury.
  • A procedure may require assessment before treatment is booked.
  • Ask whether consultation, materials, laboratory and follow-up charges are separate.
Mental wellbeing support

Healthpoint lists a general-practice wellbeing programme that may involve Health Improvement Practitioners, Health Coaches or Support Workers.

  • Tell reception when the concern may need extra time.
  • Ask whether a wellbeing team member may be suitable.
  • Do not use routine email for an immediate mental-health crisis.
Sexual and reproductive health

Listed services include contraception advice, menopause care, STI checks, male sexual health and pregnancy testing.

  • Ask which clinician and appointment length are appropriate.
  • Mention when testing, a procedure or confidential communication is required.
Lab results, portal access and telehealth

The listing includes laboratory results, patient-portal access, repeat prescriptions and phone or telehealth consultations for enrolled patients.

  • Healthpoint says most results may return within about 48 hours, while specialist tests can take longer.
  • Ask how results will be communicated and when to follow up.
  • A physical examination may still require an in-person visit.

Doctors and Languages Listed

Healthpoint currently lists three vocationally registered general practitioners. Confirm individual working days and availability when booking.

Dr Alan Chin General practitioner — vocationally registered
Dr Rakesh Kaul General practitioner — vocationally registered
Dr Caroline Ram General practitioner — vocationally registered
English Cantonese Chinese Hindi Mandarin Chinese

Request a preferred doctor or language while booking. Availability depends on the clinician and appointment time.

Repeat Prescriptions, Test Results and Fees

Prepare complete information before contacting reception or using the patient portal.

Repeat prescription

  1. Request it before medicine runs out.
  2. Provide the medicine name and strength.
  3. Confirm the current dose.
  4. Name the preferred pharmacy.
  5. Mention medicine or symptom changes.

Test results

  • Ask how results will be communicated.
  • Ask when to follow up if you hear nothing.
  • Confirm whether another appointment is needed.
  • Ask which symptoms require earlier care.

Fee questions

  • What is the fee for my age and enrolment status?
  • Does a Community Services Card change the cost?
  • Is there an ACC surcharge?
  • Are procedure or vaccine charges separate?
  • What is the prescription or telehealth fee?
Urgent medicine problem: do not rely on a portal request. Phone the clinic while open, call Healthline when unsure, or call 111 for a critical emergency.

A verified clinic-specific public fee schedule was not available in the clinic-reviewed listing. Confirm costs before a first visit, casual appointment, vaccine, procedure, medical form, telehealth consultation or urgent prescription request.

Confirm fees or prescription process Open ManageMyHealth

After-Hours Care in Lower Hutt

Avalon Medical Centre’s Healthpoint listing names Hutt Valley After Hours Medical Centre as its preferred urgent-care service outside normal clinic hours. The service now presents itself as Hutt Valley Urgent Care.

Hutt Valley Urgent Care

Address
Level 1, Verve on Connolly, 2 Connolly Street, Lower Hutt 5010
Clinic phone
04 567 5345
Hours
8am–10pm every day, including weekends and public holidays
Appointments
Walk-in service; appointments are not taken
Queue
Patients are seen according to clinical priority
Children
After-hours consultations are currently listed as free for ages 0–13; verify eligibility and other charges
  • Registration may stop before 10pm once enough patients are waiting.
  • Weekday mid-morning through early evening is commonly busiest.
  • Weekend and public-holiday mornings can also be busy.
  • The clinic does not provide medical advice by phone.
  • There is no on-site X-ray; referral to hospital or an imaging provider may be required.
  • Bring a current medicine and dose list where possible.
  • ACC subsidises eligible injury consultations but may not cover the full cost.
Check urgent-care information

Map, Pharmacy and Arrival Help

Avalon Medical Centre is at 840 High Street. Because the same address may appear under Epuni, Boulcott or Avalon, use the exact street address rather than searching only by suburb.

The neighbouring pharmacy is separate

Avalon Medical Centre Pharmacy is listed at 838 High Street. It has its own phone number, opening hours and service rules. Contact GP reception—not the pharmacy—to change an appointment or discuss clinic administration.

You may ask the clinic to send an approved prescription to your chosen pharmacy; you are not automatically restricted to the pharmacy beside the practice.

Verify the separate pharmacy
Parking and accessibility: the clinic-reviewed listing does not provide a detailed parking or building-access statement. Phone before travelling when accessible parking, step-free access, wheelchair space or drop-off assistance is essential.

Failed-Visit Warnings

Avoid these common causes of delays, rebooking or unnecessary travel.

1

Arriving without an appointment.
Consultations are listed as appointment-only.

2

Using ManageMyHealth for urgent symptoms.
Phone for new, worsening or time-sensitive concerns.

3

Booking one normal slot for several complex issues.
Ask whether a longer appointment is needed.

4

Assuming enrolment is open.
The current listing says new-patient enrolment is closed.

5

Waiting until medicine runs out.
A review or monitoring test may be needed first.

6

Following an old urgent-care address.
The current urgent-care location is Level 1, 2 Connolly Street.

7

Calling urgent care for phone advice.
Use Healthline on 0800 611 116 instead.

8

Confusing Lower Hutt with Hamilton.
Confirm the 04 phone number and 840 High Street address.

Official Sources for Final Actions

Use these links after identifying the exact task you need to complete. Clinic and urgent-care information can change.

Avalon Medical Centre — Healthpoint

Use for current phone, address, hours, doctors, services and enrolment status.

Verify clinic information
ManageMyHealth

Use for a suitable routine online appointment when you have portal access.

Open online booking
Hutt Valley Urgent Care

Use for current hours, location, queue information, fees and service limitations.

Check urgent-care details
Healthline — Health New Zealand

Use for free 24-hour health advice on 0800 611 116.

Read Healthline guidance
Lower Hutt GP directory

Use when Avalon Medical Centre is not accepting new enrolments.

Find Lower Hutt GPs
Avalon Medical Centre Pharmacy

Use for the separate pharmacy service at 838 High Street.

Verify pharmacy details

This is an independent patient guide. It is not Avalon Medical Centre and does not provide diagnosis, treatment or personalised medical advice.

Avalon Medical Centre FAQs

What are Avalon Medical Centre’s opening hours?

Healthpoint lists Avalon Medical Centre as open Monday to Friday from 8:30am to 5:30pm. Weekends and listed public holidays are closed. Confirm current hours before travelling.

What is the Avalon Medical Centre phone number?

The listed phone number is 04 567 7359. Use it for appointments, same-day concerns, special booking types, enrolment questions, fees and prescription uncertainty.

Can I book an Avalon Medical Centre appointment online?

Yes. Healthpoint provides a clinic-specific ManageMyHealth booking link. Use it for suitable routine appointments and phone reception for urgent, complex, nurse, procedure or unclear booking needs.

Is Avalon Medical Centre accepting new patients?

Healthpoint currently says Avalon Medical Centre is not taking new patients for enrolment. Enrolment status can change, so contact the practice for the latest information.

Does Avalon Medical Centre accept walk-ins?

Healthpoint states that consultations are by appointment only. Phone reception if you need same-day care rather than travelling and assuming a walk-in appointment is available.

Can I request a repeat prescription without an appointment?

Repeat prescriptions are listed as a service, but every request remains subject to the clinic’s prescribing, monitoring and review rules. A consultation or test may be required before approval.

How much does an Avalon Medical Centre appointment cost?

No verified clinic-specific public fee schedule was available for this guide. Ask reception about the current fee for your age, enrolment status, Community Services Card, ACC status and appointment type.

Which doctors work at Avalon Medical Centre?

Healthpoint currently lists Dr Alan Chin, Dr Rakesh Kaul and Dr Caroline Ram. Confirm individual working days and appointment availability when booking.

Where should I go when Avalon Medical Centre is closed?

Call 111 for a critical or life-threatening emergency. For advice, call Healthline on 0800 611 116. Hutt Valley Urgent Care at Level 1, 2 Connolly Street provides walk-in urgent care and currently lists daily 8am–10pm hours.

Is this the Avalon Medical practice in Hamilton?

No. This guide covers Avalon Medical Centre at 840 High Street, Epuni or Boulcott, Lower Hutt, with the phone number 04 567 7359. It is not Avalon Medical in Hamilton.

Final Patient Check

For routine enrolled-patient care, use ManageMyHealth when the appointment type is suitable or phone Avalon Medical Centre on 04 567 7359. Phone rather than using the portal when symptoms are worsening, several concerns need discussion or the correct booking type is unclear.

When the clinic is closed, call Healthline for advice or check Hutt Valley Urgent Care for suitable in-person care. Call 111 for a critical or life-threatening emergency.