Choose the Right Glenfield Care Route
Check Glenfield Medical Centre’s verified phone number, opening hours, appointment rules, current fees, prescription process and parking before travelling.
The practice is appointment-only and currently closed to new enrolments. Use online booking for suitable non-urgent enrolled-patient care and phone reception for urgent, complex or unclear requests.
Call 111. Do not wait for email, online booking, a repeat prescription, a callback or the clinic to reopen.
Quick Answer
Glenfield Medical Centre is an appointment-only GP practice at 452 Glenfield Road, Glenfield, Auckland 0629. The listed phone number is 09 444 5911.
Opening hours are Monday to Friday from 8:00am to 6:00pm. The clinic is closed evenings, weekends and public holidays and is currently not accepting new patient enrolments.
I Want To…
Choose the task closest to what you need. Each route includes practical preparation and the official final-action link.
Confirm You Have the Correct Glenfield Clinic
Several separate medical services operate close together on Glenfield Road. Their phone numbers, walk-in rules, fees and portals are not interchangeable.
Opening Hours, Phone, Email and Access Rules
- Main phone
- 09 444 5911
- admin@glenfieldmc.co.nz for suitable non-urgent administration
- Address
- 452 Glenfield Road, Glenfield, Auckland 0629
- Monday–Friday
- 8:00am–6:00pm
- Nurse appointments
- 8:30am–4:45pm
- Weekends
- Closed
- Public holidays
- Closed; verify around holiday periods
- Healthlink EDI
- glenmc
- Walk-ins
- Not accepted as a routine access method; book first
Book the Correct Appointment the First Time
The clinic provides consultations by appointment and lists a standard consultation time of 15 minutes. Ask for more time when several or complex concerns need discussion.
| What you need | Best first action | Important rule |
|---|---|---|
| One routine GP concern | Online booking or phone | Online booking is for enrolled patients and non-urgent consultations. |
| New or worsening symptoms today | Phone reception | Do not wait for a future online appointment slot. |
| Several or complex concerns | Ask for a longer appointment | A standard 15-minute consultation may not safely cover multiple issues. |
| Nurse service, vaccine, ECG or spirometry | Phone reception | Staff, equipment, stock or preparation may need checking. |
| IV infusion, IUCD or minor procedure | Book a doctor assessment first | The clinic’s fee page requires prior assessment for these services. |
| Video consultation | Book the consultation before joining doxy.me | The waiting-room link does not create an appointment. |
| Casual or non-enrolled care | Phone before travelling | Higher casual fees apply and availability must be confirmed. |
| Walk-in treatment | Do not arrive without contact | The clinic states that it is not a walk-in centre. |
Identify the task
Decide whether the request is urgent, routine, nursing-related, administrative or procedural.
Choose phone or portal
Use online booking only for suitable non-urgent enrolled-patient care.
Prepare key details
Have symptom timing, medicines, preferred doctor and access needs ready.
Confirm the visit
Check the time, clinician, likely fee, preparation and arrival instruction.
“Kia ora, my main concern is ____. It started ____, and it is getting better / staying the same / getting worse. Should I book a routine appointment, urgent assessment, nurse visit, longer consultation or procedure review?”
New-Patient Enrolment Is Currently Closed
The clinic’s enrolment page and clinic-reviewed Healthpoint profile both state that Glenfield Medical Centre is not currently taking new patients.
Existing patients
- Use online booking for suitable non-urgent consultations.
- Phone when an appointment is not shown online.
- Ask before assuming a child, partner or whānau member can enrol.
- Keep contact and Community Services Card details updated.
Consultation, Prescription and Procedure Fees
The clinic’s public fee schedule states that the consultation rates below apply from 6 October 2025. Confirm fees before treatment because additional consumables, vaccines, procedures and administration can be charged separately.
Consultation fees
| Patient | Enrolled | Enrolled with CSC | Casual or non-enrolled |
|---|---|---|---|
| Adult 18+ | $62 | $20 | $100 standard or $85 with CSC |
| Age 14–17 | $39.50 | $13.50 when the parent has CSC | $85 standard or $80 when the parent has CSC |
| Age 6–13 | Free | Free | $85 standard or $80 when the parent has CSC |
| Age 0–5 | Free | Free | $65 |
Patients who are not eligible for publicly funded New Zealand healthcare are listed at $100 per consultation, except for ACC-related consultations. ACC consultation charges are listed at the enrolled-patient rates, although consumable costs may still apply.
Common additional charges
| Service | Published charge | Planning note |
|---|---|---|
| Standard repeat prescription | $20 for age 14+; $13 for eligible age 14–17 CSC category; under 14 free | Allow 48 hours. |
| Urgent same-day prescription | $25 standard; reduced eligible child and CSC rates are listed | Approval still depends on clinical safety. |
| Nurse consultation | $20 for age 14+; under 14 free | A face-to-face nurse interaction may be charged as a consultation. |
| Injection such as B12 or Depo | $20 | Medicine or prescription cost may be separate. |
| Ear syringing | $20 | A doctor assessment is required first. |
| ECG | $45 | Ask whether consultation charges are additional. |
| Spirometry | $45 | Confirm preparation before attending. |
| Referral letter or medical certificate | $25 | The clinician may still require an appointment. |
| Funded IV infusion appointment | $175 | Doctor assessment is required first. |
| Non-funded IV infusion | $440 | Doctor assessment and medicine-funding check are required. |
| Minor procedure | $120 | Prior doctor assessment is required. |
| Minor operation | $300–$350 | Prior assessment is required; pathology or materials may be additional. |
Repeat Prescriptions and the New 12-Month Rule
A standard repeat prescription requires 48 hours. An urgent same-day service costs more and remains subject to clinical approval.
Prepare before requesting medicine
- Request it before the medicine runs out.
- Check whether pharmacy repeats remain.
- Provide medicine name, strength and dose.
- Name the pharmacy that should receive it.
- Mention side effects or recent changes.
- Check whether monitoring tests are due.
A consultation may be required when:
- The condition is no longer stable.
- The dose or medicine has changed.
- Blood tests are overdue.
- The medicine is controlled or opioid-based.
- A clinical review is due.
- A reaction or urgent symptom has developed.
Who may qualify for medicine lasting up to 12 months?
From 1 February 2026, the clinic says a small proportion of clinically suitable patients may receive prescriptions lasting up to 12 months. This is not automatic.
| Possible longer prescription | Likely to remain shorter |
|---|---|
| An in-person GP assessment has been completed. | The request is made only online or by phone. |
| The condition and medicine are stable. | Symptoms, treatment or dosage may change. |
| No monitoring or blood test is expected during the period. | Regular tests or clinical monitoring are required. |
| The clinician considers the duration safe. | The patient uses multiple, controlled or opioid medicines. |
| Clinical circumstances remain unchanged. | Many patients older than 75 need regular monitoring. |
GP, Nurse, Procedure and Vaccination Services
State the exact service when booking so reception can select the correct clinician, room, time and preparation.
General practice and long-term conditions
Services include routine medical care, chronic-condition management, health screening, referrals and follow-up.
- Ask for longer time when several issues need discussion.
- Bring current medicine and specialist information.
- Free nurse-led clinics are listed for eligible enrolled patients with diabetes, cardiovascular disease, asthma or COPD.
Children’s health and immunisation
The clinic offers six-week checks, child medical care, developmental support and funded immunisations for eligible patients.
- State the child’s age when booking.
- Bring the immunisation or Well Child record.
- Phone for urgent childhood illness rather than waiting online.
Women’s and reproductive health
Services include cervical screening, contraception, IUCD insertion, sexual health and early-pregnancy care.
- Ask whether a GP, nurse or procedure booking is needed.
- IUCD insertion requires prior medical assessment.
- Procedure and consultation fees may be separate.
Minor accident and injury care
The practice can assess suitable minor injuries but is not a walk-in urgent-care centre.
- Phone before travelling.
- Explain how and when the injury occurred.
- Shorecare may be more suitable when X-ray, plastering or extended-hours care is required.
IV infusions and fluids
The clinic lists Aclasta, Ferinject, selected antibiotics and IV fluids for clinically suitable enrolled patients.
- A doctor assessment is required first.
- Some infusions require medicine-funding approval.
- Confirm the appointment fee and any medicine cost.
Driver, ACC, diving and employment medicals
The clinic lists WINZ, ACC, driver, diving, insurance and pre-employment medicals.
- Bring the correct form and identification.
- Ask whether eyesight, urine or other tests are required.
- The clinic states that it no longer provides immigration medicals.
Video consultations
Video consultations use doctor-specific doxy.me waiting rooms after an appointment has been booked.
- Use Chrome, Edge or Firefox on a computer.
- Use Chrome on Android or Safari on iPhone.
- Allow camera and microphone access.
- The doctor may phone if the video connection fails.
Funded and private vaccinations
The clinic provides funded immunisations for eligible groups and a range of privately funded vaccines.
- Phone to confirm eligibility, stock and current price.
- Vaccines costing more than $200 may require pre-payment and ordering.
- Allow at least two days for specially ordered vaccines.
Yellow Fever Vaccination: Form, Safety Check and Certificate
Glenfield Medical Centre is listed by Health New Zealand as an authorised yellow fever vaccination centre. The service accepts both enrolled and outside patients.
What the official 2025 consent PDF asks you to prepare
Full name, passport number, address, date of birth, phone, ethnicity, next of kin and usual GP.
Departure date, trip duration, every country in order and all stopovers.
Previous yellow fever vaccine and vaccines received during the past three months, especially live vaccines.
Health conditions, prescribed medicines, cancer treatment, transplant history and immune problems.
Severe reactions to egg protein, gelatine or latex and any thymus disorder—not thyroid disease.
The form asks about pregnancy, planned pregnancy, breastfeeding and prior travel-health advice.
Who needs extra clinical assessment?
The official vaccine-information PDF says yellow fever is a live vaccine. It identifies situations where vaccination may be unsuitable or requires careful individual assessment.
Do not assume vaccination is suitable when there is:
- A severe allergy to eggs, chicken, gelatine or a previous yellow fever vaccine.
- A weakened immune system because of illness, transplant, radiation or medicine.
- HIV or another condition affecting immunity.
- A thymus disorder such as thymectomy, thymoma, myasthenia gravis or DiGeorge syndrome.
- An infant younger than six months.
Certificate and waiver rules
- The certificate becomes valid 10 days after vaccination.
- The official information PDF states that the certificate is valid for life.
- Keep the certificate with the passport.
- Check every country and stopover requirement before travel.
- A medical waiver may be considered when vaccination is contraindicated.
- A waiver does not guarantee entry to a country.
- Confirm acceptance with the relevant embassy or consulate.
- Continue mosquito-bite prevention even after vaccination.
The clinic requires the completed consent form to be emailed before a nurse arranges the appointment with Dr Denise Lucas. The consultation is listed at $130 and the vaccine at $185. Each traveller requires a separate appointment.
Doctors and Languages
Healthpoint currently lists eight doctors. Individual rosters, video availability and appointment times can change.
After-Hours Care When the Clinic Is Closed
Glenfield Medical Centre recommends Shorecare for urgent medical attention outside normal opening hours.
Shorecare Smales Farm
- Address
- 74 Taharoto Road, Takapuna, Auckland
- Phone
- 09 486 7777, extension 1
- Hours
- Open 24 hours, 365 days
- Appointments
- No appointment required; walk-in urgent care
- Queue
- Clinical triage determines priority
- X-ray access
- Imaging is available at Smales Farm during the imaging provider’s operating hours
Ask for a medical certificate during the urgent-care consultation when one is needed. Shorecare says a later request may require another charged review.
Map, Parking and Accessibility
Parking is listed at the front and rear of the medical centre. Additional parking is available on the concrete area in the neighbouring car park, accessed using the driveway beside the dairy.
Patient Rights, Feedback and Complaints
Your rights include:
- Respect and fair treatment.
- Dignity and independence.
- Care meeting appropriate standards.
- Open and effective communication.
- Information relevant to your care.
- Choice, consent, support and the right to complain.
Common Failed-Visit and Booking Mistakes
Arriving as a walk-in.
The clinic provides appointment-based care.
Using online booking for urgent symptoms.
Phone reception instead.
Confusing the clinic with White Cross.
White Cross is a separate urgent-care service.
Assuming enrolment is open.
The current status is closed.
Waiting until medicine runs out.
Standard prescription processing requires 48 hours.
Expecting a 12-month prescription automatically.
An in-person assessment and clinical suitability are required.
Booking a routine slot for an infusion or operation.
Prior doctor assessment is required.
Entering with respiratory symptoms without calling.
Follow the clinic’s current arrival instructions.
Missing an appointment without notice.
A non-attendance fee applies.
Leaving yellow fever vaccination too late.
The certificate becomes valid 10 days after vaccination.
Official Sources for Final Actions
Use these sources after identifying the exact task. Fees, staffing, appointment availability, infection-control instructions and urgent-care capacity can change.
Current services, contact details, patient information and clinic news.
Open Glenfield Medical CentreHours, fees, clinicians, parking, access, enrolment and after-hours care.
Verify Healthpoint detailsNon-urgent appointment booking for enrolled patients.
Open clinic bookingConsultation, prescription, nursing, procedure and vaccination charges.
Check current feesOfficial 2025 consent form and vaccine safety information.
Open yellow fever resourcesUrgent in-person care and free 24-hour health advice when the GP is closed.
Open ShorecareHealthpoint states that its Glenfield Medical Centre page was updated on 24 February 2026 and reviewed and edited by the clinic. The fee page lists consultation rates effective from 6 October 2025, while non-funded vaccine prices carry their own update date.
Independent guide: Medical Centre NZ is not Glenfield Medical Centre and does not provide diagnosis, treatment, prescriptions or appointment booking.
Glenfield Medical Centre FAQs
What is Glenfield Medical Centre’s phone number?
The listed phone number is 09 444 5911. Use it for appointments, urgent concerns, prescription questions, fees and after-hours instructions.
What are Glenfield Medical Centre’s opening hours?
The clinic is open Monday to Friday from 8:00am to 6:00pm. It is closed evenings, weekends and public holidays.
Can I book a Glenfield Medical Centre appointment online?
Yes. Online booking through ManageMyHealth is available for enrolled patients and non-urgent consultations. Phone reception for urgent, complex or unclear requests.
Does Glenfield Medical Centre accept walk-ins?
No. The official contact page says Glenfield Medical Centre is not a walk-in centre and provides an appointment service.
Is Glenfield Medical Centre accepting new patients?
No. The official enrolment page and clinic-reviewed Healthpoint listing currently state that the practice is not accepting new patient enrolments.
How much is an enrolled adult consultation?
The official fee page lists an enrolled adult consultation at $62, or $20 with a Community Services Card. Additional services and consumables may cost extra.
How long does a repeat prescription take?
The standard repeat prescription service requires 48 hours. An urgent same-day service costs more and remains subject to clinical approval.
Can Glenfield Medical Centre issue a 12-month prescription?
Some clinically suitable patients may receive medicine for up to 12 months after an in-person GP assessment. The condition must be stable and not require monitoring or blood tests during that period.
Can a non-enrolled patient book a yellow fever vaccination?
Yes. Glenfield Medical Centre says its authorised yellow fever service accepts both enrolled and outside patients. A completed consent form must be returned before the nurse arranges the appointment.
Where should I go when Glenfield Medical Centre is closed?
The clinic recommends Shorecare. Shorecare Smales Farm at 74 Taharoto Road, Takapuna is open 24 hours. Call Healthline on 0800 611 116 for advice or call 111 for a critical emergency.
Final Patient Check
For routine enrolled-patient care, use the clinic’s ManageMyHealth booking route or call Glenfield Medical Centre on 09 444 5911. Phone rather than relying on online booking when symptoms are worsening, urgent care is needed, several concerns require discussion or the correct appointment type is unclear.
Confirm fees, arrival instructions and procedure requirements before travelling. When the clinic is closed, use Shorecare or Healthline according to the situation, and call 111 for a critical emergency.