Choose the Right Appointment Before You Travel
Check Birkenhead Medical Centre’s verified phone number, opening hours, 15-minute appointment rule, fees, repeat prescriptions, enrolment documents and after-hours route.
Routine care may be booked through ManageMyHealth. Phone reception for urgent symptoms, several concerns, procedures, forms, fee questions or any request that may need more than a standard consultation.
Call 111 and ask for an ambulance. Do not wait for email, a portal reply, a prescription request or the clinic to reopen.
Quick Answer
Birkenhead Medical Centre is a general practice at 4 Rawene Road, Birkenhead, Auckland 0626, beside Birkenhead Library.
- Phone 09 419 1636.
- Open Monday to Friday from 8am to 5pm.
- Closed weekends and listed public holidays.
- Consultations are appointment-only.
- A standard GP consultation is 15 minutes.
- Routine online bookings use ManageMyHealth.
- After hours, the clinic directs patients to Shorecare Smales Farm.
I Need To…
Choose the patient task closest to what you need.
Phone Number, Address and Opening Hours
Birkenhead has several clinics with similar names. Confirm the Rawene Road address and 09 419 1636 phone number before booking, paying or opening a patient portal.
- Clinic
- Birkenhead Medical Centre
- Main phone
- 09 419 1636
- admin@birkenheadmedical.co.nz for non-urgent administration
- Address
- 4 Rawene Road, Birkenhead, Auckland 0626
- Location clue
- Next to Birkenhead Library
- Monday–Friday
- 8am–5pm
- Weekends
- Closed
- Public holidays
- Closed unless a current clinic notice states otherwise
- Healthlink EDI
- birkenhe
Book the Right Appointment the First Time
Consultations are appointment-only. A normal appointment is 15 minutes, so reception needs to know when you require extra time, a procedure, nurse care or urgent routing.
| Patient need | Best first action | Important detail |
|---|---|---|
| Routine GP review | ManageMyHealth or phone | Online booking suits straightforward routine care when portal access is active. |
| New or worsening symptoms | Phone reception | Explain when symptoms started, what changed and why the concern may not safely wait. |
| Several separate concerns | Ask for a longer appointment | A standard 15-minute consultation may not cover several complex issues safely. |
| Insurance, employment or driving medical | Phone before booking | These services may need forms, nurse measurements, extra time and higher fees. |
| Minor surgery or liquid nitrogen | Book an assessment first | A GP may need to review the condition before a procedure is scheduled. |
| Travel advice or vaccination | Phone well before travel | Destination, departure date, eligibility, vaccine stock and cost must be checked. |
| Phone or virtual consultation | Ask whether it is suitable | The official fee page charges the same consultation fee for virtual and face-to-face care. |
Check urgency
Separate emergency, urgent-today, routine, nurse and administrative tasks.
Count the concerns
Ask for more time when several problems or forms require attention.
Prepare details
Have symptom timing, medicines, documents and preferred doctor ready.
Confirm the fee
Ask whether the visit is funded, casual, ACC, CSC or extended.
“Kia ora, my main concern is ____. It started ____, and it is getting better / staying the same / getting worse. I also need to discuss ____. Is a standard 15-minute appointment enough, or should I book a longer or different appointment?”
Have ready when booking
- Patient name and date of birth.
- Main reason for the visit.
- When symptoms began.
- Current medicines and allergies.
- Forms or certificates required.
- Interpreter or mobility needs.
Bring to the appointment
- Community Services Card or HUHC.
- Medicine or pharmacy list.
- Hospital and specialist letters.
- Medical, insurance or employment forms.
- Travel dates and vaccine records.
- Payment method and questions.
Repeat Prescriptions, Results and 12-Month Prescribing
ManageMyHealth is linked for repeat prescriptions and results. Use the phone instead when medicine has changed, symptoms are unstable or the request may be urgent.
Routine repeat
- Allow at least 24 hours.
- Request before medicine runs out.
- List the exact medicine and dose.
- Confirm the preferred pharmacy.
- Expect tests or review when monitoring is due.
Same-day request
- The fee page lists an extra $10.
- At least four hours’ notice is required.
- Approval is not guaranteed.
- Phone when the medicine issue is clinically urgent.
12-month prescription
- It is not automatic.
- The condition and medicine must be stable.
- Monitoring must be current.
- Some controlled or closely monitored medicines will not qualify.
How longer prescribing works
The clinic says some patients may be considered for prescriptions lasting up to 12 months from 1 February 2026. The GP decides whether it is safe, how long the prescription should last and what monitoring remains necessary.
If approved, medicines must be collected from the same pharmacy. Supplies are generally released in three-month amounts, or six months at a time for the oral contraceptive pill.
How to avoid confusion about test results
Many routine results may return within about 48 hours, while specialist testing can take longer. Ask how you will receive the result, when to follow up if you hear nothing and what symptoms require earlier medical help.
Birkenhead Medical Centre Fees
The official fee schedule is effective from 30 July 2025. Listed GP fees are for a standard 15-minute consultation. Extended time, materials, procedures and nurse services can cost more.
| Patient category | Enrolled and funded | Casual patient |
|---|---|---|
| Adult 18–64 | $85 | $150 |
| Adult with HUHC | $80 | $150 |
| Adult with CSC | $20 | $150 |
| Adult 65+ | $76.50 | $150 |
| Adult 65+ with HUHC | $71 | $150 |
| Youth 14–17 | $53.50 | $120 |
| Youth dependent of CSC holder | $13.50 | $120 |
| Child 6–13 | Free | $105 |
| Child under 6 | Free | $85 |
| Non-NZ patient | Not applicable | $180 |
ACC patient charges
| ACC patient category | Listed payment |
|---|---|
| Adult 18+ | $82 |
| Adult 18+ with CSC | $42 |
| Youth 14–17 | $58 |
| Youth dependent of CSC holder | $13.50 |
| Child 0–13 | Free |
Nurse and test fees
- Nurse consultation: $40.
- Blood-pressure check: $20.
- Injection such as B12: $40.
- ECG: $70.
- Pregnancy test: $40.
- Nurse cervical screening: $45.
Other listed charges
- Routine repeat prescription: $30.
- Same-day prescription: $10 extra.
- Under-13 prescription: $15.
- Cryotherapy: from $25.
- Lab form: from $20.
- Referral or certificate: from $30.
Medical and visit fees
- Travel consultation adult: $130.
- Travel consultation child: $60.
- Insurance or employment medical: $300.
- Driving medical, usual patient: $140.
- Driving medical, new or casual patient: $250.
- House visit: $310 plus travel conditions.
Nurse Phone Advice and Possible Charges
The fee page says a charge may apply when a nurse reviews records, researches a concern, contacts the GP or provides clinical advice—even if the patient initially leaves a message.
| Nurse time | Listed fee |
|---|---|
| Under 5 minutes | Free |
| 5–10 minutes | $15 |
| 10–15 minutes | $25 |
| Over 15 minutes | $44.50 |
| Several short calls or GP questions through nurses | Fees may apply |
A brief clinic-initiated triage call is generally free when it remains under five minutes. Asking for further clinical advice may extend the call and create a charge.
Enrolment Status, Eligibility and Documents
The clinic’s public website currently contains conflicting enrolment messages. One section says all books are closed with possible case-by-case access or a waiting list, while another says some doctors have opened their books. Healthpoint says the practice is welcoming new patients.
Confirm capacity
Ask whether the practice is currently accepting your application.
Check eligibility
Confirm eligibility for publicly funded New Zealand healthcare.
Prepare proof
Have passport, birth certificate, residency or visa evidence ready.
Wait for approval
Form submission does not guarantee completed enrolment or funded fees.
Eligibility evidence listed in the clinic PDF
| Patient category | Examples of proof |
|---|---|
| NZ citizen, permanent resident or eligible child | Passport or New Zealand birth certificate |
| Citizen of Cook Islands, Niue or Tokelau | New Zealand passport or birth certificate |
| Australian citizen intending to live in NZ for more than two years | Australian passport plus evidence of residence or intention to remain |
| Eligible work-visa holder | Valid passport and relevant visa or permit evidence |
What the enrolment Q&A explains
Enrolment basics
- Enrolment is free and voluntary.
- Enrolled patients usually pay lower fees.
- Parents may enrol children under 16.
- Patients aged 16 or older normally sign their own form.
- Casual visits to another practice usually cost more.
Keeping enrolment active
- The practice may contact patients after three years without services.
- No response can lead to removal from the practice and PHO registers.
- Patients can re-enrol later when eligible and accepted.
- Update address and contact details promptly.
What happens if you visit another GP?
You can visit another practice, but you may be charged as a casual patient. The privacy statement says that when a CSC or HUHC subsidy is claimed elsewhere, the enrolled practice may be told the date of the visit, but not the other practice’s name or the reason unless you consent.
Health Information, Privacy and AI-Assisted Work
The clinic’s 2025 privacy statement explains patient access rights, direct-care information sharing, PHO funding use, health-programme reporting and AI-assisted administrative or healthcare work.
Your information rights
- You may request access to your health information.
- You may request correction of inaccurate information.
- Relevant information may be shared with professionals directly involved in your care.
- Enrolment data may be sent to the PHO and health agencies for eligibility and funding.
- Approved health-programme information may be shared with programme providers.
AI use described by the practice
- Staff may use AI tools to assist healthcare services.
- AI-assisted work is reviewed with human oversight.
- The statement says AI will not make clinical decisions or judgements.
- Information will not be shared with outside AI systems without consent.
- Patients may ask questions or withdraw consent by notifying the practice.
Planning, audit and research
De-identified information may be used for health-service planning, quality monitoring and payment. Health research use requires ethics approval and must not identify the patient.
GP, Nurse, Screening and Procedure Services
Availability, booking time, eligibility and cost vary. Phone before procedures, specialised nurse services or travel-related care.
Adult, child and continuing GP care
The practice provides general medical care across childhood, adulthood and older age, including prevention, screening, medicine review and referrals.
- Bring current medicines and specialist letters.
- Ask for more time when several complex issues need discussion.
- Health Improvement Practitioner and Health Coach support is listed.
Immunisation and travel health
Publicly listed vaccines include childhood, pregnancy, flu, HPV, MMR, meningococcal, shingles, RSV, catch-up, travel and privately funded vaccines.
- Confirm funding and vaccine stock.
- Provide destinations and departure dates for travel care.
- Book well before overseas travel.
Cervical screening and preventive checks
Cervical screening may involve a self-taken or assisted HPV vaginal swab or a clinician-collected cervical sample, depending on suitability.
- Ask whether the booking is with a nurse or GP.
- Confirm eligibility and fee.
- Further testing may be needed when HPV is detected.
ECG, laboratory results and nurse care
The clinic lists ECG recording, blood-pressure checks, injections, pregnancy testing, laboratory-result support and other nurse services.
- Confirm whether a GP referral is required.
- Ask how the result will be communicated.
- Check the separate nurse or test fee before booking.
Minor surgery and liquid nitrogen
Minor procedures may include selected skin-lesion biopsies or removals, benign mole or skin-tag treatment and ingrown-toenail surgery.
- A GP assessment may be required first.
- Liquid nitrogen sometimes requires repeat treatment.
- Materials, pathology and longer appointment time may cost extra.
Minor accident and injury care
The practice can assess many minor accidents and injuries and refer patients when imaging, specialist care or urgent-care facilities are required.
- Phone first when an injury is recent or worsening.
- Ask what ACC patient charge applies.
- Use Shorecare or emergency services for problems beyond GP capability.
Sexual and reproductive health
Healthpoint lists contraception advice, menopause care, pregnancy testing, sexual-health screening and male sexual-health support.
- Ask which clinician and appointment length are suitable.
- Confirm whether testing or a procedure is required.
- Phone when the online booking description is unclear.
ADHD assessment limitation
The clinic says it is not currently offering ADHD assessments and does not expect that to change in the foreseeable future.
- Book with your GP to discuss specialist-referral options.
- The clinic continues care and prescriptions for patients with an established formal diagnosis, subject to clinical guidance.
Doctors and Languages
Doctor rosters and open-book status can change. The public clinic and Healthpoint pages currently name the clinicians below; confirm current availability when booking or applying to enrol.
Languages listed publicly
Request a preferred doctor or language when booking. Availability is not guaranteed for every appointment.
After-Hours Care at Shorecare Smales Farm
Birkenhead Medical Centre identifies Shorecare Smales Farm as its preferred urgent-care clinic outside normal opening hours.
Shorecare Urgent Care Smales Farm
- Address
- 74 Taharoto Road, Smales Farm, Takapuna, Auckland
- Phone
- 09 486 7777, extension 1
- Hours
- Open 24 hours a day, 365 days a year
- Appointments
- Walk-in service; no appointment required
- Queue
- Patients are seen according to clinical triage rather than arrival order alone
- Services
- Urgent illness, wounds, fractures, plastering and access to X-ray services
What happens when you arrive
- Reception may ask you to complete an electronic form using a QR code.
- Report chest pain, breathing difficulty, bleeding or other serious symptoms immediately.
- A nurse assigns a triage level.
- Someone arriving after you may be seen first when their condition is more urgent.
- Ask for a medical certificate during the consultation if one is required.
Map, Patient Parking and Accessibility
Birkenhead Medical Centre is at 4 Rawene Road beside Birkenhead Library.
Parking rules
- Onsite parking is for patients attending GP appointments.
- Do not use clinic spaces for shopping or other visits.
- Two-hour free parking is listed across the road.
- Additional parking is available on surrounding streets.
Accessibility listed
- Wheelchair access.
- Wheelchair-accessible toilet.
- Mobility parking space.
- Additional room for mobility inside the service.
Common Mistakes That Cause Delays or Extra Fees
Arriving without an appointment.
The practice is appointment-only.
Booking 15 minutes for several complex issues.
Ask whether a longer appointment is needed.
Leaving a repeat until medicine has run out.
Routine processing needs at least 24 hours.
Expecting 12-month prescribing automatically.
The GP must decide whether it is safe.
Assuming enrolment status from one page.
The public sources currently contain conflicting wording.
Assuming nurse advice is always free.
Longer clinical calls may have a time-based fee.
Cancelling with less than two hours’ notice.
A missed-appointment charge may apply.
Using patient parking for another task.
Onsite spaces are reserved for medical appointments.
Official Sources for Final Actions
Use the relevant source after reading the explanation above. Fees, enrolment, doctors and temporary notices can change.
Current notices, 12-month prescribing, ADHD policy, services and enrolment messages.
Open official websiteRoutine online appointments for patients with active access.
Open online bookingEnrolled, casual, CSC, ACC, nurse, script and missed-appointment charges.
Check feesClinic-reviewed hours, doctors, services, languages, parking and accessibility.
Verify Healthpoint detailsExamples of citizenship, residence and visa evidence.
Read eligibility documentPHO benefits, signing rules, casual visits and three-year reconfirmation.
Read enrolment Q&AInformation rights, sharing, audit, research and AI-assisted work.
Read privacy statementAfter-hours access, arrival process, triage, parking and current fees.
Check ShorecareIndependent guide: Medical Centre NZ is not Birkenhead Medical Centre. This page does not provide diagnosis, treatment or personalised medical advice.
Birkenhead Medical Centre FAQs
What is Birkenhead Medical Centre’s phone number?
The listed phone number is 09 419 1636. Use it for appointments, urgent routing, fees, enrolment questions and prescription uncertainty.
What are Birkenhead Medical Centre’s opening hours?
The clinic is listed as open Monday to Friday from 8am to 5pm. It is closed on weekends and listed public holidays.
Can I walk in without an appointment?
No. The clinic says consultations are by appointment only. Phone reception if you need urgent or same-day guidance.
How long is a standard GP appointment?
A standard consultation is 15 minutes. Ask for a longer appointment when several concerns, complex medicines, forms or procedures need attention.
Can I book online?
Yes. The clinic and Healthpoint link to ManageMyHealth for suitable routine appointments. Phone for urgent, complex or unclear booking needs.
How much is an enrolled adult consultation?
The official fee schedule lists a standard enrolled adult consultation at $85, or $20 for a funded Community Services Card holder.
How long does a repeat prescription take?
The official fee page says to allow at least 24 hours. Same-day service costs an additional $10 and requires at least four hours’ notice.
Is Birkenhead Medical Centre accepting new patients?
The public sources conflict. Healthpoint says the clinic is welcoming new patients, while the official website contains both open-enrolment and enrolments-on-hold wording. Confirm directly before submitting documents.
Does the clinic offer ADHD assessments?
No. The clinic says it is not currently offering ADHD assessments. Patients can book with their GP to discuss specialist-referral options.
Where should I go when Birkenhead Medical Centre is closed?
The clinic directs patients to Shorecare Smales Farm at 74 Taharoto Road, Takapuna. It is open 24 hours. Call Healthline on 0800 611 116 when unsure and call 111 for a critical emergency.
Final Patient Check
Use ManageMyHealth for suitable routine care or call 09 419 1636. Ask for longer than 15 minutes when several concerns, forms or complex medicine reviews need attention.
Confirm current enrolment and fees before submitting documents or attending as a casual patient. When the clinic is closed, use Healthline or Shorecare according to urgency, and call 111 for a critical emergency.